igamingcpo.com
All casinos

Casino profile

PlayFortuna Casinoin Canada

Player reviews and complaints from independent sites, alongside the facts we have recorded about PlayFortuna Casino and its operator (Gambling Craft).

playfortuna.com
playfortuna.com
Capture of the PlayFortuna Casino website

Profile

Website
playfortuna.com
Established
2012
Operator
Gambling Craftaffiliate programme
Company
Globonet B.V.
Licences
Languages
  • English
  • German
  • Polish
  • Russian
  • Spanish
  • French
  • Portuguese
  • Kazakh
Currencies
  • Euros
  • Polish zlotys
  • Russian rubles
  • US dollars
  • Canadian dollars
  • Indian rupees
  • Brazilian reals
  • New Zealand dollars
  • Kazakhstani tenges
  • Chilean pesos

About

PlayFortuna Casino is an online casino operating under the Gambling Craft affiliate programme. The site launched in 2012. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, among them English, German, Polish, Russian. Accounts can be held in 10 currencies — Euros, Polish zlotys, Russian rubles, US dollars. Our database holds 1 welcome offer.

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

1,741 records

What players report about PlayFortuna Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

883

77% resolved, of those with a known outcome

Total reviews

858

Across all review sites

Player rating

3.76 / 5

casino.ru 4.7 · affgambler.ru 2.75 · AskGamblers 3.15 · Trustpilot 4.2 · Tribuna 4.0

GEO markets

35

Countries stated on 94% of records

AI-generated summary of player reviews

The game selection appears to be a definite draw for players, with notably more positive feedback than negatives. Payments and customer support, however, generate nearly equal praise and complaints, suggesting areas for improvement.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal42%373
  • Deposit19%171
  • Bonus12%102
  • Account9.7%86
  • Payments & refunds6.9%61
  • Technical4%35
  • KYC / verification3.5%31
  • Other1.9%17
  • Responsible gambling0.7%6
  • Customer support0.1%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved77%679
  • Unresolved23%199
  • Open0.5%4
  • Closed without an outcome0.1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Rating history

Player ratings from casino.ru, affgambler.ru, AskGamblers, Trustpilot, Tribuna.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.