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Casino profile

Planbet Casino in Portugal

Player complaints and reviews about Planbet Casino, plus its operator (PlanBet Partners), licences and welcome offers.

planbet.com
Capture of the Planbet Casino website

About

Planbet Casino belongs to the PlanBet Partners affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 45 languages, including English, German, Czech, Chinese. 25 account currencies are listed, including Euros, US dollars, Indian rupees, Bangladeshi takas. We list 8 welcome offers.

Markets

This brand is listed in 34 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player complaints and reviews in Portugal

29 records

29 of the 122 records about Planbet Casino come from players who state they are in Portugal. The figures below are theirs alone; the casino page covers every market.

Total complaints

2

Fewer than 5 with a known outcome

Total reviews

27

Across all review sites

Player rating

1.67 / 5

27 ratings by these players

Share of all records

24%

of 122 about Planbet Casino

What players in Portugal say about Planbet Casino

Players in Portugal have filed 2 complaints and written 27 reviews about Planbet Casino. That is 24% of the 122 records about it from every market. Complaints make up 6.9% of their records, against 3.3% across all markets. Their reviews rate it 1.67 out of 5 on average (27 ratings), against 2.21 across all markets. 81% of their rated reviews give one or two stars; across all markets the share is 66%.

In the last 12 months: no complaints and 6 reviews.

A player counts as being in Portugal when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Planbet Casino in Portugal, or compare the market with another one.

Portugal and all markets
FigurePortugalAll markets
Complaints among all records6.9%3.3%
Average review rating, out of 51.672.21
Reviews rated 1–2 stars81%66%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2025
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars11%3
  • 4 stars3.7%1
  • 3 stars3.7%1
  • 2 stars3.7%1
  • 1 star78%21
Share of 27 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Sportsbook12%3
  • Website & app7.7%2
  • Bonuses3.8%1
  • Deposits & payment methods3.8%1
  • Customer support3.8%1
  • Withdrawals3.8%1
Share of the 26 reviews that name at least one aspect.reviews

Criticised

  • Account42%11
  • Withdrawals35%9
  • Bonuses27%7
  • Trust & licence23%6
  • Customer support15%4
  • Other7.7%2
Share of the 26 reviews that name at least one aspect.reviews

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2025
Rating history

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–5–
20252–221.82

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–27–
Casino Guru2––

Block 08

Latest complaints and reviews

The newest records about Planbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Portugal · Trustpilot

  • Review

    1.0 of 5 stars

    Portugal · Trustpilot

  • Review

    1.0 of 5 stars

    Portugal · Trustpilot

  • Complaint

    Gambling limits

    Resolved

    Portugal · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Portugal · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Planbet Casino in Portugal

How many complaints and reviews about Planbet Casino come from players in Portugal?

29 of the 122 complaints and reviews about Planbet Casino come from players in Portugal.

Who owns Planbet Casino?

Planbet Casino is operated by Edjowa-Gaming N.V. and runs under the PlanBet Partners affiliate programme.

Is Planbet Casino licensed?

Yes. Planbet Casino holds a licence from Curacao Gaming Control Board.

When was Planbet Casino founded?

Planbet Casino launched in 2024.