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Casino profile

Planbet Casino

Player complaints and reviews about Planbet Casino, plus its operator (PlanBet Partners), licences and welcome offers.

planbet.com
planbet.com
Capture of the Planbet Casino website

Profile

Website
planbet.com
Established
2024
Operator
PlanBet Partnersaffiliate programme
Company
Edjowa-Gaming N.V.
Licences
Languages
  • English
  • German
  • Czech
  • Chinese
  • Danish
  • Spanish
  • Finnish
  • Estonian
  • French
  • Greek
  • Hungarian
  • Italian
  • Japanese
  • Norwegian
  • Dutch
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Serbian
  • Slovenian
  • Turkish
  • Ukrainian
  • Arabic
  • Albanian
  • Azerbaijani
  • Bulgarian
  • Belarusian
  • Georgian
  • Hebrew
  • Hindi
  • Croatian
  • Armenian
  • Indonesian
  • Icelandic
  • Korean
  • Kazakh
  • Latvian
  • Lithuanian
  • Macedonian
  • Malaysian
  • Swedish
  • Thai
  • Uzbek
  • Vietnamese Show more
Currencies
  • Euros
  • US dollars
  • Indian rupees
  • Bangladeshi takas
  • Brazilian reals
  • Ghanaian cedis
  • Kenyan shillings
  • Nepalese rupees
  • Nigerian nairas
  • Pakistani rupees
  • Polish zlotys
  • Tanzanian shillings
  • Ugandan shillings
  • Philippine pesos
  • Sri Lankan rupees
  • Bitcoin
  • Ethereum
  • Tether
  • TRON
  • Ripple
  • Monero
  • Litecoin
  • Dogecoin
  • Binance Coin
  • USD Coin Show more

About

Planbet Casino belongs to the PlanBet Partners affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 45 languages, including English, German, Czech, Chinese. 25 account currencies are listed, including Euros, US dollars, Indian rupees, Bangladeshi takas. We list 8 welcome offers.

Planbet Casino is listed in 34 markets, among them Germany, France, Belgium and Spain. On the Planbet Casino site for Brazil, we found 87 promotions.

Markets

This brand is listed in 34 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

87 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

122 records

What players report about Planbet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

4

100% resolved, of those with a known outcome

Total reviews

118

Across all review sites

Player rating

3.52 / 5

Trustpilot 1.4 · AskGamblers 4.65 · Tribuna 4.5

GEO markets

25

Countries stated on 84% of records

Planbet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Planbet Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 4 complaints and 118 reviews about Planbet Casino on 4 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 68 reviews. Reviews are up 39% on the 12 months before (49). The average review rating rose from 1.96 to 2.4 out of 5 year on year.

Reviewers give Planbet Casino 2.21 out of 5 on average over 118 rated reviews, against 3.44 across all brands. 29% of the ratings are four or five stars, and 66% are one or two. The review sites’ own scores average 3.52 out of 5 across 3 sites. By that score, Planbet Casino ranks 1,570th of 4,286 rated casinos. Reviewers most often praise “Website & app” (17 reviews), “Withdrawals” (16 reviews) and “Games” (11 reviews). The most common criticism concerns “Withdrawals” (54 reviews), “Customer support” (33 reviews) and “Trust & licence” (20 reviews).

The countries players state most often are Portugal (28%), Bangladesh (14%) and India (9.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Planbet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the simplicity and quick loading times of the games, which strike a good balance without unnecessary flashy effects. Additionally, they praised the casino for its great support, fast operations, and user-friendly design.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Withdrawal50%2
  • KYC / verification25%1
  • Responsible gambling25%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars19%22
  • 4 stars10%12
  • 3 stars5.1%6
  • 2 stars5.9%7
  • 1 star60%71
Share of 118 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Website & app15%17
  • Withdrawals14%16
  • Games9.7%11
  • Sportsbook6.2%7
  • Deposits & payment methods5.3%6
  • Customer support4.4%5
Share of the 113 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals48%54
  • Customer support29%33
  • Trust & licence18%20
  • Account13%15
  • Bonuses8%9
  • KYC / verification7.1%8
Share of the 113 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Portugal28%29
  • Bangladesh14%14
  • India9.8%10
  • Germany6.9%7
  • Poland6.9%7
  • Brazil5.9%6
  • Pakistan5.9%6
  • Australia2.9%3
  • Philippines2.9%3
  • Slovenia2%2
  • Other countries15%15
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–602.59
20253–561.7
20240–2–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–971.4 / 5
Tribuna–164.5 / 5
Casino Guru41–
AskGamblers–44.65 / 5

Block 11

Latest complaints and reviews

The newest records about Planbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Brazil · Trustpilot

  • Review

    1.0 of 5 stars

    Romania · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Slovenia · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    Philippines · Casino Guru

  • Complaint

    Gambling limits

    Resolved

    Portugal · Casino Guru

15 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Planbet Casino

Who owns Planbet Casino?

Planbet Casino is operated by Edjowa-Gaming N.V. and runs under the PlanBet Partners affiliate programme.

Is Planbet Casino licensed?

Yes. Planbet Casino holds a licence from Curacao Gaming Control Board.

When was Planbet Casino founded?

Planbet Casino launched in 2024.

Which currencies does Planbet Casino accept?

Currencies listed for Planbet Casino: Euros, US dollars, Indian rupees, Bangladeshi takas, Brazilian reals, Ghanaian cedis, Kenyan shillings, Nepalese rupees and 17 more. Its site is available in 45 languages: English, German, Czech, Chinese and 41 more.

What welcome bonuses does Planbet Casino offer?

8 welcome offers are listed for Planbet Casino. The first on the list is “80 Free Spins at Planbet Casino”.

Which countries is Planbet Casino available in?

Planbet Casino is listed in 34 markets: Austria, Azerbaijan, Bangladesh, Belgium, Brazil, Bulgaria, China, Croatia and 26 more.

What bonuses and promotions does Planbet Casino run in Brazil?

We read 87 live offers for Brazil on the Planbet Casino site itself.

What do players say about Planbet Casino?

Players have filed 4 complaints and written 118 reviews about Planbet Casino. Players rate Planbet Casino 3.52 out of 5 on average across the 3 sites that publish one.

What do players like and dislike about Planbet Casino?

Praised most: “Website & app”, “Withdrawals” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 29% of the rated reviews give four or five stars, and 66% give one or two.

How many complaints has Planbet Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Planbet Casino.

Where do Planbet Casino’s players come from?

The countries named most often in complaints and reviews about Planbet Casino are Portugal (28%), Bangladesh (14%) and India (9.8%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with Planbet Casino, and ones players rate about the same.