100% up to €6000 + 100 Free Spins, Welcome Bonus at Neospin Casino
- Bonus
- 100%
- Max bonus
- €6000
- Free spins
- 100
- Min deposit
- €30
- Wagering
- 40xb
- Max bet
- €2
Wagering applies to the bonus amount.
Casino profile
Neospin Casino in Germany
Player complaints and reviews about Neospin Casino, plus its operator (Alpha Affiliates), licences and welcome offers.
neospin.com
Profile
- Website
- neospin.com
- Established
- 2022
- Operator
- Alpha Affiliatesaffiliate programme
- Company
- Metlait SRL
- Licences
- Languages
- French
- English
- German
- Currencies
- Australian dollars
- Canadian dollars
- New Zealand dollars
- US dollars
- Euros
- Bitcoin
- Bitcoin Cash
- Dogecoin
- Litecoin
- Ethereum
- Tether
- Ripple
About
In Germany, Neospin Casino accepts one payment method, Visa. The minimum deposit in € is 20, the maximum 5,000.
Neospin Casino belongs to the Alpha Affiliates affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is available in 3 languages: French, English, German. 12 account currencies are listed, including Australian dollars, Canadian dollars, New Zealand dollars, US dollars. We list 8 welcome offers.
Markets
This brand is listed in 7 markets. Pick one to see what it offers there.
Welcome bonuses
8 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to 10000 CAD + 100 Free Spins, Welcome Bonus at Neospin Casino
- Bonus
- 100%
- Max bonus
- 10000 CAD
- Free spins
- 100
- Min deposit
- 45 CAD
- Wagering
- 40xb
- Max bet
- 3 CAD
Wagering applies to the bonus amount.
100% up to 10000 NZD + 100 Free Spins, Welcome Bonus at Neospin Casino
- Bonus
- 100%
- Max bonus
- 10000 NZD
- Free spins
- 100
- Min deposit
- 45 NZD
- Wagering
- 40xb
- Max bet
- 3 NZD
Wagering applies to the bonus amount.
100% up to C$2,000 and 25 extra spins
- Bonus
- 100%
- Max bonus
- C$2,000
- Free spins
- 25
- Min deposit
- C$30
- Wagering
- 40x bonus
- Max bet
- C$7.5
Wagering applies to the bonus amount.
75% up to C$2,500 and 75 extra spins
- Bonus
- 75%
- Max bonus
- C$2,500
- Free spins
- 75
- Min deposit
- C$30
- Wagering
- 40x bonus
- Max bet
- C$7.5
Wagering applies to the bonus amount.
66% up to €650, Friday Reload Bonus at Neospin Casino
- Bonus
- 66%
- Max bonus
- €650
- Min deposit
- €40
- Wagering
- 40xb
- Max bet
- €2
Wagering applies to the bonus amount.
Up to 20% Cashback Bonus at Neospin Casino
- Bonus
- 20%
- Wagering
- 3x
Up to 100 Free Spins at Neospin Casino
- Free spins
- 100
- Min deposit
- €20
- Wagering
- 30x
- Max bet
- €6.5
Payment methods
1 entry
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| € | |||||
| Visa | € | Card | – | 20 | 5000 |
€
Visa
Card
20 – 5000
Player complaints and reviews in Germany
53 records
53 of the 1,381 records about Neospin Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.
Total complaints
9
89% resolved, of those with a known outcome
Total reviews
44
Across all review sites
Player rating
3.68 / 5
44 ratings by these players
Share of all records
3.8%
of 1,381 about Neospin Casino
What players in Germany say about Neospin Casino
Players in Germany have filed 9 complaints and written 44 reviews about Neospin Casino. That is 3.8% of the 1,381 records about it from every market. Complaints make up 17% of their records, against 5.2% across all markets. Their reviews rate it 3.68 out of 5 on average (44 ratings), against 3.96 across all markets. 27% of their rated reviews give one or two stars; across all markets the share is 20%.
The most common problem in their complaints is “Withdrawal delay”: 56% of 9 complaints with a labelled problem (60% across all markets). 89% of their 9 complaints with a known outcome were resolved, against 92% across all markets. In the last 12 months: 1 complaint and 4 reviews.
A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about Neospin Casino in Germany, or compare the market with another one.
| Figure | Germany | All markets |
|---|---|---|
| Complaints among all records | 17% | 5.2% |
| Resolved, of complaints with a known outcome | 89% | 92% |
| Average review rating, out of 5 | 3.68 | 3.96 |
| Reviews rated 1–2 stars | 27% | 20% |
| Withdrawal delay, of labelled complaints | 56% | 60% |
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
6
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 1 |
| 2023 | 6 |
| 2024 | 0 |
| 2025 | 1 |
| 2026 | 1 |
Block 02
Complaint categories
- Withdrawal56%5
- Deposit33%3
- KYC / verification11%1
Block 03
Complaint status
- Resolved89%8
- Unresolved11%1
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
21
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 3 |
| 2023 | 13 |
| 2024 | 5 |
| 2025 | 21 |
| 2026 | 2 |
Block 05
Review stars
How the rated reviews split by star.
- 5 stars55%24
- 4 stars14%6
- 3 stars4.5%2
- 1 star27%12
Block 06
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games40%16
- Customer support38%15
- Withdrawals33%13
- Bonuses23%9
- Deposits & payment methods20%8
- Website & app18%7
Criticised
- Customer support20%8
- Withdrawals20%8
- Deposits & payment methods13%5
- KYC / verification13%5
- Bonuses7.5%3
- Trust & licence5%2
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
2.6
4.83
202320242025
| Period | Value |
|---|---|
| 2023 | 2.6 |
| 2024 | 0 |
| 2025 | 4.83 |
Block 08
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 2 | – |
| 2025 | 1 | – | 21 | 4.52 |
| 2024 | 0 | – | 5 | – |
| 2023 | 6 | – | 13 | – |
| 2022 | 1 | – | 3 | – |
A dash means too little data for that year.
Block 09
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 37 | – |
| Casino Guru | 9 | 7 | – |
Block 10
Latest complaints and reviews
The newest records about Neospin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Complaint
Withdrawal delay
ResolvedGermany · Casino Guru
- Review
5.0 of 5 stars
Germany · Trustpilot
- Review
5.0 of 5 stars
Germany · Trustpilot
- Complaint
Withdrawal delay
ResolvedGermany · Casino Guru
- Complaint
Verification delay
ResolvedGermany · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataQuestions about Neospin Casino in Germany
Which payment methods does Neospin Casino accept in Germany?
The Neospin Casino cashier for Germany lists one payment method: Visa.
What are the deposit limits at Neospin Casino in Germany?
Deposits in € run from 20 to 5,000 per transaction. The lowest minimum, 20 €, is via Visa.
How many complaints and reviews about Neospin Casino come from players in Germany?
53 of the 1,381 complaints and reviews about Neospin Casino come from players in Germany. Across all its markets, 72 complaints have a known outcome, and 92% of them were resolved.
Who owns Neospin Casino?
Neospin Casino is operated by Metlait SRL and runs under the Alpha Affiliates affiliate programme.
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with Neospin Casino, and ones players rate about the same.
Other casinos in Germany
Other casinos licensed by Tobique Gaming Commission
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Rated alike by players
Casinos whose player rating is closest to that of Neospin Casino.
