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Neospin Casino in Austria

Player complaints and reviews about Neospin Casino, plus its operator (Alpha Affiliates), licences and welcome offers.

neospin.com
Capture of the Neospin Casino website

About

In Austria, Neospin Casino accepts one payment method, Visa. The minimum deposit in € is 20, the maximum 5,000.

Neospin Casino belongs to the Alpha Affiliates affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is available in 3 languages: French, English, German. 12 account currencies are listed, including Australian dollars, Canadian dollars, New Zealand dollars, US dollars. We list 8 welcome offers.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Payment methods

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Visa

    Card

    20 – 5000

Player complaints and reviews in Austria

29 records

29 of the 1,381 records about Neospin Casino come from players who state they are in Austria. The figures below are theirs alone; the casino page covers every market.

Total complaints

2

Fewer than 5 with a known outcome

Total reviews

27

Across all review sites

Player rating

3.3 / 5

27 ratings by these players

Share of all records

2.1%

of 1,381 about Neospin Casino

What players in Austria say about Neospin Casino

Players in Austria have filed 2 complaints and written 27 reviews about Neospin Casino. That is 2.1% of the 1,381 records about it from every market. Complaints make up 6.9% of their records, against 5.2% across all markets. Their reviews rate it 3.3 out of 5 on average (27 ratings), against 3.96 across all markets. 41% of their rated reviews give one or two stars; across all markets the share is 20%.

In the last 12 months: 1 complaint and 6 reviews.

A player counts as being in Austria when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Neospin Casino in Austria, or compare the market with another one.

Austria and all markets
FigureAustriaAll markets
Complaints among all records6.9%5.2%
Average review rating, out of 53.33.96
Reviews rated 1–2 stars41%20%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202320242025
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars52%14
  • 4 stars7.4%2
  • 1 star41%11
Share of 27 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support26%6
  • Bonuses22%5
  • Games13%3
  • VIP & loyalty13%3
  • Website & app13%3
  • Withdrawals13%3
Share of the 23 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP22%5
  • Withdrawals17%4
  • KYC / verification13%3
  • Trust & licence13%3
  • Bonuses8.7%2
  • Account4.3%1
Share of the 23 reviews that name at least one aspect.reviews

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–6–
20251–6–
20240–12–
20231–3–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–25–
Casino Guru22–

Block 07

Latest complaints and reviews

The newest records about Neospin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Austria · Trustpilot

  • Review

    1.0 of 5 stars

    Austria · Trustpilot

  • Review

    1.0 of 5 stars

    Austria · Trustpilot

  • Complaint

    Account closed

    Resolved

    Austria · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Austria · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Neospin Casino in Austria

Which payment methods does Neospin Casino accept in Austria?

The Neospin Casino cashier for Austria lists one payment method: Visa.

What are the deposit limits at Neospin Casino in Austria?

Deposits in € run from 20 to 5,000 per transaction. The lowest minimum, 20 €, is via Visa.

How many complaints and reviews about Neospin Casino come from players in Austria?

29 of the 1,381 complaints and reviews about Neospin Casino come from players in Austria. Across all its markets, 72 complaints have a known outcome, and 92% of them were resolved.

Who owns Neospin Casino?

Neospin Casino is operated by Metlait SRL and runs under the Alpha Affiliates affiliate programme.