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Merlin Casino in Germany

Player complaints and reviews about Merlin Casino, plus its operator (Wizard Affiliates), licences and welcome offers.

merlincasino.com
Capture of the Merlin Casino website

About

On the Merlin Casino site for Germany, we found 2 promotions.

Merlin Casino belongs to the Wizard Affiliates affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, including French, English, Spanish, Norwegian. 7 account currencies are listed, including Euros, Australian dollars, Canadian dollars, US dollars. We list 8 welcome offers.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

10 records

10 of the 64 records about Merlin Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

6

83% resolved, of those with a known outcome

Total reviews

4

Across all review sites

Player rating

–

Fewer than 5 ratings

Share of all records

16%

of 64 about Merlin Casino

What players in Germany say about Merlin Casino

Players in Germany have filed 6 complaints and written 4 reviews about Merlin Casino. That is 16% of the 64 records about it from every market. Complaints make up 60% of their records, against 28% across all markets.

The most common problem in their complaints is “Deposit not credited”: 33% of 6 complaints with a labelled problem (17% across all markets). 83% of their 6 complaints with a known outcome were resolved, against 78% across all markets. In the last 12 months: 3 complaints and 3 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Merlin Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records60%28%
Resolved, of complaints with a known outcome83%78%
Deposit not credited, of labelled complaints33%17%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Deposit33%2
  • Withdrawal33%2
  • Account17%1
  • Bonus17%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved83%5
  • Unresolved17%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–2–
20251–1–
20242–1–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru61–
Trustpilot–3–

Block 07

Latest complaints and reviews

The newest records about Merlin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Deposit not credited

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Account closed

    Unresolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Merlin Casino in Germany

What bonuses and promotions does Merlin Casino run in Germany?

We read 2 live offers for Germany on the Merlin Casino site itself.

How many complaints and reviews about Merlin Casino come from players in Germany?

10 of the 64 complaints and reviews about Merlin Casino come from players in Germany. Across all its markets, 18 complaints have a known outcome, and 78% of them were resolved.

Who owns Merlin Casino?

Merlin Casino is operated by Versus Odds B.V. and runs under the Wizard Affiliates affiliate programme.

Is Merlin Casino licensed?

Yes. Merlin Casino holds a licence from Curacao Gaming Control Board.