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Casino profile

Merlin Casinoin Austria

Player reviews and complaints from independent sites, alongside the facts we have recorded about Merlin Casino and its operator (Wizard Affiliates).

merlincasino.com
merlincasino.com
Capture of the Merlin Casino website

Profile

Website
merlincasino.com
Established
2023
Operator
Wizard Affiliatesaffiliate programme
Company
Versus Odds B.V.
Licences
Languages
  • French
  • English
  • Spanish
  • Norwegian
  • German
  • Turkish
  • Finnish
  • Portuguese
Currencies
  • Euros
  • Australian dollars
  • Canadian dollars
  • US dollars
  • Turkish Lira
  • Polish zlotys
  • Norwegian kroner

About

Merlin Casino is an online casino operating under the Wizard Affiliates affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, among them French, English, Spanish, Norwegian. Accounts can be held in 7 currencies — Euros, Australian dollars, Canadian dollars, US dollars. Our database holds 8 welcome offers.

What we collected for the Austria market on Merlin Casino: 2 live offers.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

2 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Player Intelligence

63 records

What players report about Merlin Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

18

78% resolved, of those with a known outcome

Total reviews

45

Across all review sites

Player rating

2.93 / 5

Trustpilot 2.6 · AskGamblers 3.25

GEO markets

26

Countries stated on 90% of records

AI-generated summary of player reviews

Players appreciated the quick verification process and timely withdrawals, with some receiving their funds the next day. Many also enjoyed the variety of game providers and the fast-paced nature of the games, making it an engaging experience.

Players were frustrated with the low maximum withdrawal limits and the slow processing times for withdrawals. Additionally, there were complaints about unclear bonus conditions that led to confiscated winnings, causing disappointment among users.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal33%6
  • Bonus28%5
  • Deposit17%3
  • Account11%2
  • KYC / verification5.6%1
  • Responsible gambling5.6%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved78%14
  • Unresolved22%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

1 page

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.