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Casino profile

Nalu Casino

Player complaints and reviews about Nalu Casino, plus its operator (Infinity Stars Partners), licences and welcome offers.

nalucasino.io
nalucasino.io
Capture of the Nalu Casino website

Profile

Website
nalucasino.io
Established
2024
Operator
Infinity Stars Partnersaffiliate programme
Company
Famagousta B.V.
Licences
Languages
  • English
  • German
  • Spanish
  • French
  • Italian
  • Norwegian
  • Portuguese
  • Finnish
Currencies
  • Euros
  • US dollars
  • Norwegian kroner
  • Australian dollars
  • Canadian dollars
  • Brazilian reals
  • New Zealand dollars
  • British pounds sterling
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin

About

Nalu Casino belongs to the Infinity Stars Partners affiliate programme. The site launched in 2024. It holds a licence from Kahnawake Gaming Commission. The interface is available in 8 languages, including English, German, Spanish, French. 13 account currencies are listed, including Euros, US dollars, Norwegian kroner, Australian dollars. We list 8 welcome offers.

Nalu Casino is listed in 14 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

15 records

What players report about Nalu Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

5

60% resolved, of those with a known outcome

Total reviews

10

Across all review sites

Player rating

1.4 / 5

Trustpilot 2.3 · AskGamblers 0.5

GEO markets

6

Countries stated on 87% of records

Nalu Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Nalu Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 5 complaints and 10 reviews about Nalu Casino on 3 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 3 reviews.

The review sites’ own scores average 1.4 out of 5 across 2 sites. By that score, Nalu Casino ranks 4,095th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Nalu Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Deposit40%2
  • Withdrawal40%2
  • Technical20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved60%3
  • Unresolved40%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202420252026
Rating history

Block 06

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom38%5
  • Netherlands23%3
  • Belgium15%2
  • Switzerland7.7%1
  • Germany7.7%1
  • Denmark7.7%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–1–
20254–8–
20240–1–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–82.3 / 5
Casino Guru41–
AskGamblers110.5 / 5

Block 09

Latest complaints and reviews

The newest records about Nalu Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Deposit not credited

    Resolved

    United Kingdom · Casino Guru

  • Review

    1.0 of 5 stars

    Belgium · Trustpilot

  • Complaint

    Withdrawal refused

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Deposit refund

    Resolved

    United Kingdom · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Nalu Casino

Who owns Nalu Casino?

Nalu Casino is operated by Famagousta B.V. and runs under the Infinity Stars Partners affiliate programme.

Is Nalu Casino licensed?

Yes. Nalu Casino holds a licence from Kahnawake Gaming Commission.

When was Nalu Casino founded?

Nalu Casino launched in 2024.

Which currencies does Nalu Casino accept?

Currencies listed for Nalu Casino: Euros, US dollars, Norwegian kroner, Australian dollars, Canadian dollars, Brazilian reals, New Zealand dollars, British pounds sterling and 5 more. Its site is available in 8 languages: English, German, Spanish, French and 4 more.

What welcome bonuses does Nalu Casino offer?

8 welcome offers are listed for Nalu Casino. The first on the list is “125% up to €500 and 500 extra spins”, with a 30× wagering requirement.

Which countries is Nalu Casino available in?

Nalu Casino is listed in 14 markets: Australia, Austria, Belgium, Brazil, Canada, Finland, France, Germany and 6 more.

What do players say about Nalu Casino?

Players have filed 5 complaints and written 10 reviews about Nalu Casino. Players rate Nalu Casino 1.4 out of 5 on average across the 2 sites that publish one.

How many complaints has Nalu Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Nalu Casino.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Nalu Casino, and ones players rate about the same.