Casino profile
Player complaints and reviews about Maple Casino, plus its operator (Star Partner), licences and welcome offers.
Maple Casino belongs to the Star Partner affiliate programme. The site launched in 2006. It holds a licence from Malta Gaming Authority. The interface is available in 4 languages: English, German, French, Russian. 5 account currencies are listed, including Australian dollars, Canadian dollars, Euros, British pounds sterling.
Maple Casino is listed in 6 markets, among them Canada, Germany, France and Belgium. On the Maple Casino site for Netherlands, we found 8 welcome bonuses.
This brand is listed in 6 markets. Pick one to see what it offers there.
8 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
What makes a casino bonus worth claiming? A casino bonus offers the best value when it combines reasonable wagering requirements, clear terms, eligible payment methods, and enough time to complete the promotion. A larger bonus isn’t always the better choice if it comes with stricter conditions.
What is a good wagering requirement for a casino bonus? Lower wagering requirements generally offer better value because they require fewer bets before bonus winnings can be withdrawn. While requirements vary between casinos, offers around 35x to 40x are…
Usually not. Before bonus winnings become withdrawable, you’ll normally need to complete the wagering requirements and meet any other conditions, such as identity verification or maximum bet limits.
Do all payment methods qualify for casino bonuses? No, some casinos exclude certain payment methods from welcome offers. Before making a deposit, check the bonus terms to confirm your preferred payment method is eligible.
Are free spins and bonus funds the same? No, free spins can only be used on selected slot games, while bonus funds may be used across a wider range of eligible games. Winnings from free spins are often credited as bonus funds and may still need to meet…
Why do some games contribute less towards wagering requirements? Different game types contribute at different rates because they have different house edges. Slots often contribute 100% towards wagering requirements, while table games, poker, and live dealer…
Do casino bonuses expire? Yes, every bonus has an expiry period. If you don’t complete the wagering requirements before the deadline, any remaining bonus funds and associated winnings may be forfeited.
How does Maple Casino rank casino bonuses? We assess more than the advertized bonus amount. Our reviews consider wagering requirements, withdrawal conditions, payment eligibility, expiry periods, transparency, and the overall quality of the casino to identify…
49 records
What players report about Maple Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
9
100% resolved, of those with a known outcome
Total reviews
40
Across all review sites
Player rating
3.4 / 5
AskGamblers 2.4 · Trustpilot 3.1 · casino.ru 4.7
GEO markets
3
Countries stated on 14% of records
Every figure below is computed from the complaints and reviews collected about Maple Casino, the way Player Intelligence PRO computes it.
Since 2012, players have posted 9 complaints and 40 reviews about Maple Casino on 5 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 6 reviews.
Reviewers give Maple Casino 2.56 out of 5 on average over 26 rated reviews, against 3.44 across all brands. 46% of the ratings are four or five stars, and 50% are one or two. The review sites’ own scores average 3.4 out of 5 across 3 sites. By that score, Maple Casino ranks 1,737th of 4,286 rated casinos. Reviewers most often praise “Games” (22 reviews), “Bonuses” (15 reviews) and “Customer support” (8 reviews). The most common criticism concerns “Bonuses” (12 reviews), “Fairness & RTP” (8 reviews) and “Withdrawals” (7 reviews).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Maple Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2014 | 1 |
| 2015 | 4 |
| 2016 | 4 |
Block 02
Block 03
Block 04
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2012 | 2 |
| 2013 | 9 |
| 2014 | 9 |
| 2015 | 6 |
| 2016 | 3 |
| 2017 | 4 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 1 |
| 2022 | 0 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 0 |
| 2026 | 6 |
Block 05
How the rated reviews split by star.
Block 06
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 07
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2014 | 3.33 |
| 2015 | 2.42 |
| 2016 | 2.17 |
| 2017 | 1.63 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 1 |
| 2022 | 0 |
| 2023 | 0 |
| 2024 | 0 |
| 2025 | 0 |
| 2026 | 3 |
Block 08
The ten countries players most often state, complaints and reviews together.
Block 09
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 6 | – |
| 2021 | 0 | – | 1 | – |
| 2017 | 0 | – | 4 | – |
| 2016 | 4 | – | 3 | – |
| 2015 | 4 | – | 6 | – |
| 2014 | 1 | – | 9 | – |
| 2013 | 0 | – | 9 | – |
| 2012 | 0 | – | 2 | – |
A dash means too little data for that year.
Block 10
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 7 | 32 | 2.4 / 5 |
| Trustpilot | – | 6 | 3.1 / 5 |
| Casinomeister | 2 | – | – |
| casino.ru | – | 1 | 4.7 / 5 |
| latestcasinobonuses.bet | – | 1 | – |
Block 11
The newest records about Maple Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
1.0 of 5 stars
United States · Trustpilot
5.0 of 5 stars
United States · Trustpilot
1.0 of 5 stars
United States · Trustpilot
Withdrawal delay
Registration
Status we do not recognise yet1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot, casino.ru.
Maple Casino is operated by Vegas Partner Lounge and runs under the Star Partner affiliate programme.
Yes. Maple Casino holds a licence from Malta Gaming Authority.
Maple Casino launched in 2006.
Currencies listed for Maple Casino: Australian dollars, Canadian dollars, Euros, British pounds sterling, US dollars. Its site is available in 4 languages: English, German, French, Russian.
Maple Casino is listed in 6 markets: Australia, Belgium, Canada, France, Germany, United Kingdom.
We read 8 live offers for Netherlands on the Maple Casino site itself.
Players have filed 9 complaints and written 40 reviews about Maple Casino. Players rate Maple Casino 3.4 out of 5 on average across the 3 sites that publish one.
Praised most: “Games”, “Bonuses” and “Customer support”. Criticised most: “Bonuses”, “Fairness & RTP” and “Withdrawals”. 46% of the rated reviews give four or five stars, and 50% give one or two.
2 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Casinos that share a market, a licence or an operator with Maple Casino, and ones players rate about the same.
Casinos whose player rating is closest to that of Maple Casino.
