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Lucky Ones Casino in New Zealand

Player complaints and reviews about Lucky Ones Casino, plus its operator (Fortunate Partners), licences and welcome offers.

luckyones.com
Capture of the Lucky Ones Casino website

About

On the Lucky Ones Casino site for New Zealand, we found 6 tournaments. The registration form for New Zealand has 9 fields; the required ones include e-mail and password.

Lucky Ones Casino belongs to the Fortunate Partners affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is in English. 18 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 4 welcome offers.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

11 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Country
  4. Currency
  5. Date of birth
  6. Date of birth
  7. Date of birth
  8. Country code
  9. Phone

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in New Zealand

119 records

119 of the 1,167 records about Lucky Ones Casino come from players who state they are in New Zealand. The figures below are theirs alone; the casino page covers every market.

Total complaints

3

Fewer than 5 with a known outcome

Total reviews

116

Across all review sites

Player rating

4.01 / 5

116 ratings by these players

Share of all records

10%

of 1,167 about Lucky Ones Casino

What players in New Zealand say about Lucky Ones Casino

Players in New Zealand have filed 3 complaints and written 116 reviews about Lucky Ones Casino. That is 10% of the 1,167 records about it from every market. Complaints make up 2.5% of their records, against 3.7% across all markets. Their reviews rate it 4.01 out of 5 on average (116 ratings), against 3.84 across all markets. 16% of their rated reviews give one or two stars; across all markets the share is 22%.

In the last 12 months: 2 complaints and 33 reviews.

A player counts as being in New Zealand when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Lucky Ones Casino in New Zealand, or compare the market with another one.

New Zealand and all markets
FigureNew ZealandAll markets
Complaints among all records2.5%3.7%
Average review rating, out of 54.013.84
Reviews rated 1–2 stars16%22%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars55%64
  • 4 stars22%26
  • 3 stars6%7
  • 2 stars0.9%1
  • 1 star16%18
Share of 116 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals41%42
  • Games36%37
  • Customer support33%34
  • Bonuses20%20
  • Website & app19%19
  • KYC / verification9.8%10
Share of the 102 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals18%18
  • Bonuses8.8%9
  • Customer support7.8%8
  • Fairness & RTP5.9%6
  • KYC / verification3.9%4
  • Trust & licence3.9%4
Share of the 102 reviews that name at least one aspect.reviews

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–253.08
20250–454.2
20241–464.33

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–113–
Casino Guru33–

Block 08

Latest complaints and reviews

The newest records about Lucky Ones Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Unresolved

    New Zealand · Casino Guru

  • Complaint

    Winnings voided

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    New Zealand · Casino Guru

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Lucky Ones Casino in New Zealand

Does Lucky Ones Casino run tournaments in New Zealand?

Yes. The Lucky Ones Casino site for New Zealand lists 6 tournaments.

What does Lucky Ones Casino ask for at registration in New Zealand?

The Lucky Ones Casino registration form for New Zealand has 9 fields, including e-mail, password, country, currency, date of birth, country code, phone. Marked as required: e-mail, password.

How many complaints and reviews about Lucky Ones Casino come from players in New Zealand?

119 of the 1,167 complaints and reviews about Lucky Ones Casino come from players in New Zealand. Across all its markets, 40 complaints have a known outcome, and 78% of them were resolved.

Who owns Lucky Ones Casino?

Lucky Ones Casino is operated by Just Entertainment B.V. and runs under the Fortunate Partners affiliate programme.