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Cashmio Casino

Player complaints and reviews about Cashmio Casino, plus its operator (Cashmio Affiliates), licences and welcome offers.

cashmio.com
Capture of the Cashmio Casino website

About

Cashmio Casino belongs to the Cashmio Affiliates affiliate programme. The site launched in 2015. It holds a licence from Malta Gaming Authority. The interface is available in 4 languages: English, Finnish, Japanese, Spanish. 6 account currencies are listed, including Canadian dollars, Euros, Norwegian kroner, US dollars.

Cashmio Casino is listed in 6 markets, among them Canada, Spain, New Zealand and Finland.

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Player Intelligence

108 records

What players report about Cashmio Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

19

68% resolved, of those with a known outcome

Total reviews

89

Across all review sites

Player rating

2.8 / 5

AskGamblers 3.7 · Trustpilot 1.9

GEO markets

9

Countries stated on 19% of records

Cashmio Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Cashmio Casino, the way Player Intelligence PRO computes it.

Since 2016, players have posted 19 complaints and 89 reviews about Cashmio Casino on 4 sites. In the 12 months to November 5, 2026, they filed no complaints and posted no reviews.

The problem players report most often is “Withdrawal delay”: 35% of the 17 complaints with a labelled problem. Next come “Bonus winnings confiscated” (18%) and “Self-exclusion” (12%). Complaints about “Withdrawal” make up 42% of those with a topic, against 29% across all brands.

Of the 19 complaints with a known outcome, 68% were resolved, against 59% across all brands. That puts Cashmio Casino 1,217th of 1,916 casinos with at least 10 such complaints.

Reviewers give Cashmio Casino 3.52 out of 5 on average over 89 rated reviews, against 3.44 across all brands. 62% of the ratings are four or five stars, and 24% are one or two. The review sites’ own scores average 2.8 out of 5 across 2 sites. By that score, Cashmio Casino ranks 2,759th of 4,287 rated casinos. Reviewers most often praise “Games” (49 reviews), “Withdrawals” (43 reviews) and “Customer support” (37 reviews). The most common criticism concerns “Bonuses” (15 reviews), “Withdrawals” (15 reviews) and “KYC / verification” (13 reviews).

The countries players state most often are United Kingdom (24%), Canada (14%) and Germany (14%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Cashmio Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20162017201820192020
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay35%6
  • Bonus winnings confiscated18%3
  • Self-exclusion12%2
  • Bonus not credited5.9%1
  • Deposit refund5.9%1
  • Documents rejected or requested again5.9%1
  • Withdrawal refused5.9%1
  • Other problems12%2
Share of the 17 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal42%8
  • Bonus21%4
  • Other16%3
  • Responsible gambling11%2
  • Deposit5.3%1
  • KYC / verification5.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved68%13
  • Unresolved32%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Cashmio Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Cashmio Casino against the market
MeasureCashmio CasinoAll brands
Complaints resolved68%59%
Average review rating3.523.44
Complaints per 100 reviews21.326.4
Share of “Withdrawal” complaints42%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2016201720182019202020212022202320242025
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars39%35
  • 4 stars22%20
  • 3 stars15%13
  • 2 stars7.9%7
  • 1 star16%14
Share of 89 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games58%49
  • Withdrawals51%43
  • Customer support44%37
  • Website & app36%31
  • Bonuses33%28
  • KYC / verification12%10
Share of the 85 reviews that name at least one aspect.reviews

Criticised

  • Bonuses18%15
  • Withdrawals18%15
  • KYC / verification15%13
  • Games9.4%8
  • Customer support9.4%8
  • Deposits & payment methods7.1%6
Share of the 85 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2016201720182019202020212022202320242025
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom24%5
  • Canada14%3
  • Germany14%3
  • New Zealand14%3
  • India9.5%2
  • Netherlands9.5%2
  • Finland4.8%1
  • Mexico4.8%1
  • Peru4.8%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20250–1–
20220–2–
20210–5–
20206–10–
20197–19–
20181–14–
20174–303.88
20161–8–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers8753.7 / 5
Trustpilot–121.9 / 5
CasinoReviews8––
Casino Guru32–

Block 13

Latest complaints and reviews

The newest records about Cashmio Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    4.0 of 5 stars

    Mexico · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    India · Casino Guru

  • Complaint

    Other

    Resolved

    India · Casino Guru

  • Complaint

    Bonus not credited

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about Cashmio Casino

Who owns Cashmio Casino?

Cashmio Casino is operated by Bethard Group Limited and runs under the Cashmio Affiliates affiliate programme.

Is Cashmio Casino licensed?

Yes. Cashmio Casino holds a licence from Malta Gaming Authority.

When was Cashmio Casino founded?

Cashmio Casino launched in 2015.

Which currencies does Cashmio Casino accept?

Currencies listed for Cashmio Casino: Canadian dollars, Euros, Norwegian kroner, US dollars, Indian rupees, New Zealand dollars. Its site is available in 4 languages: English, Finnish, Japanese, Spanish.

Which countries is Cashmio Casino available in?

Cashmio Casino is listed in 6 markets: Canada, Finland, India, Japan, New Zealand, Spain.

What do players say about Cashmio Casino?

Players have filed 19 complaints and written 89 reviews about Cashmio Casino. Players rate Cashmio Casino 2.8 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Cashmio Casino?

“Withdrawal delay” – 35% of the 17 complaints about Cashmio Casino with a labelled problem. Followed by “Bonus winnings confiscated” (18%) and “Self-exclusion” (12%).

Do players report withdrawal problems at Cashmio Casino?

Withdrawals are the topic of 8 complaints about Cashmio Casino: 42% of the 19 with a topic. The most common withdrawal problem is “Withdrawal delay” (75% of them).

Does Cashmio Casino resolve player complaints?

68% of the 19 complaints about Cashmio Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Cashmio Casino is 1,217th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Cashmio Casino?

Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Bonuses”, “Withdrawals” and “KYC / verification”. 62% of the rated reviews give four or five stars, and 24% give one or two.

Where do Cashmio Casino’s players come from?

The countries named most often in complaints and reviews about Cashmio Casino are United Kingdom (24%), Canada (14%) and Germany (14%).