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Lucky Dreams Casinoin New Zealand

Player reviews and complaints from independent sites, alongside the facts we have recorded about Lucky Dreams Casino and its operator (Fortunate Partners).

luckydreams.com
luckydreams.com
Capture of the Lucky Dreams Casino website

Profile

Website
luckydreams.com
Established
2021
Operator
Fortunate Partnersaffiliate programme
Company
Just Entertainment B.V.
Licences
Languages
  • English
  • German
  • Norwegian
  • Finnish
  • Hindi
  • Arabic
  • French
  • Italian
  • Russian
  • Kazakh
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Australian dollars
  • Norwegian kroner
  • Russian rubles
  • New Zealand dollars
  • Indian rupees
  • South African Rand
  • Bitcoin
  • Tether
  • Swiss francs
  • Kazakhstani tenges
  • Binance Coin
  • Uzbekistan som Show more

About

Lucky Dreams Casino is an online casino operating under the Fortunate Partners affiliate programme. The site launched in 2021. It holds a licence from Curacao Gaming Control Board. The interface is available in 10 languages, among them English, German, Norwegian, Finnish. Accounts can be held in 15 currencies — Euros, US dollars, Canadian dollars, Australian dollars. Our database holds 11 welcome offers.

What we collected for the New Zealand market on Lucky Dreams Casino: 5 tournaments. 4 loyalty tiers.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    Australian open

    Not only did we have access to the best seats, but also enjoyed an unforgettable VIP lounge before and after the game.
    Our guests indulged in gourmet cuisine and premium drinks while mingling with fellow VIPs and taking in all the excitement of the matches.

  2. 2

    Formula 1 Grand Prix Monaco

    Not only did our members get to meet one of the legends in Formula 1, but also enjoyed the excitement of the race with the best views, gourmet cuisine and top class champagne!

  3. 3

    Stanley Cup Finals

    Our VIP members had the chance to meet legendary Hall of Fame players prior to the game.
    From our VIP lounge, the on-ice spectacle became even more delightful with unparalleled views of the game, our guests immersed themselves in the exhilaration of the Stanley Cup Final.

  4. 4

    World Cup Final

    The VIP encounter during the World Cup Final was truly extraordinary. The seating provided an unparalleled view of the on-field action, while the VIP lounge offered a luxurious experience complete with a lavish buffet and a fully stocked open bar.

Sign-up requirements

11 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Country
  4. Currency
  5. Date of birth
  6. Date of birth
  7. Date of birth
  8. Country code
  9. Phone

Sign in

  1. E-mail
  2. Password

Player Intelligence

1,493 records

What players report about Lucky Dreams Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

146

86% resolved, of those with a known outcome

Total reviews

1,347

Across all review sites

Player rating

3.9 / 5

Trustpilot 4.0 · AskGamblers 3.2 · Tribuna 4.5

GEO markets

38

Countries stated on 96% of records

AI-generated summary of player reviews

Players appreciated the best promotions and fast withdrawal times offered by the casino. They also liked the high-quality platform with a wide variety of games and efficient live support.

Players disliked the deteriorating customer support system, particularly the long wait times for live chat responses. Additionally, they found the practice of closing sessions quickly if players did not respond in time to be frustrating.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal42%62
  • Bonus14%21
  • Account14%20
  • Deposit9.6%14
  • KYC / verification8.2%12
  • Responsible gambling4.8%7
  • Payments & refunds2.7%4
  • Technical2.1%3
  • Other1.4%2
  • Customer support0.7%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved81%118
  • Unresolved13%19
  • Open4.8%7
  • Closed without an outcome1.4%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, Tribuna.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.