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Casino profile

Lucky Dreams Casino in Canada

Player complaints and reviews about Lucky Dreams Casino, plus its operator (Fortunate Partners), licences and welcome offers.

luckydreams.com
luckydreams.com
Capture of the Lucky Dreams Casino website

Profile

Website
luckydreams.com
Established
2021
Operator
Fortunate Partnersaffiliate programme
Company
Just Entertainment B.V.
Licences
Languages
  • English
  • German
  • Norwegian
  • Finnish
  • Hindi
  • Arabic
  • French
  • Italian
  • Russian
  • Kazakh
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Australian dollars
  • Norwegian kroner
  • Russian rubles
  • New Zealand dollars
  • Indian rupees
  • South African Rand
  • Bitcoin
  • Tether
  • Swiss francs
  • Kazakhstani tenges
  • Binance Coin
  • Uzbekistan som Show more

About

On the Lucky Dreams Casino site for Canada, we found 3 tournaments and a loyalty programme with 4 tiers.

Lucky Dreams Casino belongs to the Fortunate Partners affiliate programme. The site launched in 2021. It holds a licence from Curacao Gaming Control Board. The interface is available in 10 languages, including English, German, Norwegian, Finnish. 15 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 12 welcome offers.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

12 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Australian open

    Not only did we have access to the best seats, but also enjoyed an unforgettable VIP lounge before and after the game.
    Our guests indulged in gourmet cuisine and premium drinks while mingling with fellow VIPs and taking in all the excitement of the matches.

  2. 2

    Formula 1 Grand Prix Monaco

    Not only did our members get to meet one of the legends in Formula 1, but also enjoyed the excitement of the race with the best views, gourmet cuisine and top class champagne!

  3. 3

    Stanley Cup Finals

    Our VIP members had the chance to meet legendary Hall of Fame players prior to the game.
    From our VIP lounge, the on-ice spectacle became even more delightful with unparalleled views of the game, our guests immersed themselves in the exhilaration of the Stanley Cup Final.

  4. 4

    World Cup Final

    The VIP encounter during the World Cup Final was truly extraordinary. The seating provided an unparalleled view of the on-field action, while the VIP lounge offered a luxurious experience complete with a lavish buffet and a fully stocked open bar.

Player complaints and reviews in Canada

246 records

246 of the 1,529 records about Lucky Dreams Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

13

92% resolved, of those with a known outcome

Total reviews

233

Across all review sites

Player rating

4.19 / 5

233 ratings by these players

Share of all records

16%

of 1,529 about Lucky Dreams Casino

What players in Canada say about Lucky Dreams Casino

Players in Canada have filed 13 complaints and written 233 reviews about Lucky Dreams Casino. That is 16% of the 1,529 records about it from every market. Complaints make up 5.3% of their records, against 9.8% across all markets. Their reviews rate it 4.19 out of 5 on average (233 ratings), against 3.96 across all markets. 16% of their rated reviews give one or two stars; across all markets the share is 20%.

The most common problem in their complaints is “Withdrawal delay”: 31% of 13 complaints with a labelled problem (33% across all markets). 92% of their 12 complaints with a known outcome were resolved, against 86% across all markets. In the last 12 months: 6 complaints and 38 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Lucky Dreams Casino in Canada, or compare the market with another one.

What the assistant can do
Canada and all markets
FigureCanadaAll markets
Complaints among all records5.3%9.8%
Resolved, of complaints with a known outcome92%86%
Average review rating, out of 54.193.96
Reviews rated 1–2 stars16%20%
Withdrawal delay, of labelled complaints31%33%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay31%4
  • Bonus winnings confiscated15%2
  • Verification delay15%2
  • Account blocked7.7%1
  • Account not closed on request7.7%1
  • Deposit not credited7.7%1
  • Gambling limits7.7%1
  • Game malfunction7.7%1
Share of the 13 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal31%4
  • Account15%2
  • Bonus15%2
  • KYC / verification15%2
  • Deposit7.7%1
  • Responsible gambling7.7%1
  • Technical7.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved85%11
  • Open7.7%1
  • Unresolved7.7%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars69%161
  • 4 stars12%29
  • 3 stars2.1%5
  • 2 stars1.3%3
  • 1 star15%35
Share of 233 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games40%81
  • Withdrawals40%80
  • Customer support25%51
  • Website & app14%29
  • Bonuses14%28
  • Deposits & payment methods6.5%13
Share of the 201 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals13%26
  • Customer support7.5%15
  • Trust & licence7.5%15
  • Bonuses6.5%13
  • Fairness & RTP4%8
  • Account2%4
Share of the 201 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–282.96
20251–744.5
20241–964.4
20232–263.92
20222–9–
20211–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–224–
Casino Guru139–

Block 11

Latest complaints and reviews

The newest records about Lucky Dreams Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Open

    Canada · Casino Guru

  • Complaint

    Account blocked

    Unresolved

    Canada · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Lucky Dreams Casino in Canada

Does Lucky Dreams Casino run tournaments and a loyalty programme in Canada?

Yes. The Lucky Dreams Casino site for Canada lists 3 tournaments. Its loyalty programme for Canada has 4 tiers.

How many complaints and reviews about Lucky Dreams Casino come from players in Canada?

246 of the 1,529 complaints and reviews about Lucky Dreams Casino come from players in Canada. Across all its markets, 146 complaints have a known outcome, and 86% of them were resolved.

Who owns Lucky Dreams Casino?

Lucky Dreams Casino is operated by Just Entertainment B.V. and runs under the Fortunate Partners affiliate programme.

Is Lucky Dreams Casino licensed?

Yes. Lucky Dreams Casino holds a licence from Curacao Gaming Control Board.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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