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Casino profile

Lucky Bird Casino

Player complaints and reviews about Lucky Bird Casino, plus its operator (Jim Partners), licences and welcome offers.

luckybirdcasino.com
Capture of the Lucky Bird Casino website

About

Lucky Bird Casino belongs to the Jim Partners affiliate programme. The site launched in 2019. It holds a licence from Curacao Gaming Control Board. The interface is available in 6 languages, including English, German, Spanish, Polish. 9 account currencies are listed, including South African Rand, Argentine pesos, US dollars, Euros. We list 3 welcome offers.

Lucky Bird Casino is listed in 10 markets, among them Germany, Spain, Portugal and Austria.

Licensee

The company that holds the Curaçao licence for Lucky Bird Casino, as the licence register names it.

Legal name
Atlantic Management B.V.
Curaçao licence reference
OGL/2024/1060/0472
Registration number (Curaçao Chamber of Commerce)
139089

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

46 records

What players report about Lucky Bird Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

24

50% resolved, of those with a known outcome

Total reviews

22

Across all review sites

Player rating

3.73 / 5

AskGamblers 2.5 · casino.ru 4.7 · Trustpilot 4.0

GEO markets

4

Countries stated on 22% of records

Lucky Bird Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Lucky Bird Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 24 complaints and 22 reviews about Lucky Bird Casino on 4 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 1 review.

The problem players report most often is “Withdrawal refused”: 39% of the 23 complaints with a labelled problem. Next come “Withdrawal delay” (26%) and “Bonus winnings confiscated” (8.7%). Complaints about “Withdrawal” make up 67% of those with a topic, against 29% across all brands.

Of the 24 complaints with a known outcome, 50% were resolved, against 59% across all brands. That puts Lucky Bird Casino 1,570th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 69%.

The review sites’ own scores average 3.73 out of 5 across 3 sites. By that score, Lucky Bird Casino ranks 1,216th of 4,287 rated casinos. Reviewers most often praise “Bonuses” (6 reviews), “Games” (5 reviews) and “Withdrawals” (5 reviews). The most common criticism concerns “Bonuses” (11 reviews) and “Withdrawals” (5 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Lucky Bird Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2019202020212022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal refused39%9
  • Withdrawal delay26%6
  • Bonus winnings confiscated8.7%2
  • Account blocked4.3%1
  • Deposit not credited4.3%1
  • Documents rejected or requested again4.3%1
  • Wrong calculation4.3%1
  • Winnings voided4.3%1
  • Other problems4.3%1
Share of the 23 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal67%16
  • Account8.3%2
  • Bonus8.3%2
  • Deposit4.2%1
  • KYC / verification4.2%1
  • Other4.2%1
  • Technical4.2%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved50%12
  • Unresolved50%12
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Lucky Bird Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Lucky Bird Casino against the market
MeasureLucky Bird CasinoAll brands
Complaints resolved50%59%
Average review rating–3.44
Complaints per 100 reviews109.126.4
Share of “Withdrawal” complaints67%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses29%6
  • Games24%5
  • Withdrawals24%5
  • Deposits & payment methods9.5%2
  • KYC / verification9.5%2
  • Website & app9.5%2
Share of the 21 reviews that name at least one aspect.reviews

Criticised

  • Bonuses52%11
  • Withdrawals24%5
  • KYC / verification19%4
  • Customer support14%3
  • Trust & licence14%3
  • Account9.5%2
Share of the 21 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 09

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia50%5
  • Poland40%4
  • United States10%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 10

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–1–
20252–4–
20240–1–
20231–0–
20221–2–
20214–2–
20201233%7–
20194–5–

A dash means too little data for that year.

Block 11

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
latestcasinobonuses.bet196–
AskGamblers572.5 / 5
Trustpilot–54.0 / 5
casino.ru–44.7 / 5

Block 12

Latest complaints and reviews

The newest records about Lucky Bird Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, casino.ru, Trustpilot.

Questions about Lucky Bird Casino

Who owns Lucky Bird Casino?

Lucky Bird Casino is operated by Atlantic Management B.V. and runs under the Jim Partners affiliate programme.

Is Lucky Bird Casino licensed?

Yes. Lucky Bird Casino holds a licence from Curacao Gaming Control Board.

When was Lucky Bird Casino founded?

Lucky Bird Casino launched in 2019.

Which currencies does Lucky Bird Casino accept?

Currencies listed for Lucky Bird Casino: South African Rand, Argentine pesos, US dollars, Euros, Chilean pesos, Peruvian nuevos soles, Mexican pesos, Polish zlotys and 1 more. Its site is available in 6 languages: English, German, Spanish, Polish and 2 more.

What welcome bonuses does Lucky Bird Casino offer?

3 welcome offers are listed for Lucky Bird Casino. The first on the list is “100% Match Deposit Bonus, 1st Deposit Bonus at Lucky Bird Casino”, with a 45× wagering requirement.

Which countries is Lucky Bird Casino available in?

Lucky Bird Casino is listed in 10 markets: Argentina, Austria, Chile, Germany, Mexico, Peru, Poland, Portugal and 2 more.

What do players say about Lucky Bird Casino?

Players have filed 24 complaints and written 22 reviews about Lucky Bird Casino. Players rate Lucky Bird Casino 3.73 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Lucky Bird Casino?

“Withdrawal refused” – 39% of the 23 complaints about Lucky Bird Casino with a labelled problem. Followed by “Withdrawal delay” (26%) and “Bonus winnings confiscated” (8.7%).

Do players report withdrawal problems at Lucky Bird Casino?

Withdrawals are the topic of 16 complaints about Lucky Bird Casino: 67% of the 24 with a topic. The most common withdrawal problem is “Withdrawal refused” (56% of them). Of the withdrawal complaints with a known outcome, 69% were resolved.

Does Lucky Bird Casino resolve player complaints?

50% of the 24 complaints about Lucky Bird Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Lucky Bird Casino is 1,570th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Lucky Bird Casino?

Praised most: “Bonuses”, “Games” and “Withdrawals”. Criticised most: “Bonuses” and “Withdrawals”.

How many complaints has Lucky Bird Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed no complaints about Lucky Bird Casino.