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Casino profile

Locowin Casino

Player complaints and reviews about Locowin Casino, plus its operator (Locowin Affiliates), licences and welcome offers.

locowin.com
locowin.com
Capture of the Locowin Casino website

Profile

Website
locowin.com
Established
2019
Operator
Locowin Affiliatesaffiliate programme
Company
Starscream Limited Casinos
Licences
Languages
  • English
  • Finnish
  • German
  • Spanish
  • Norwegian
  • French
Currencies
  • Euros
  • Canadian dollars
  • US dollars
  • Norwegian kroner
  • Australian dollars
  • Bitcoin
  • Ethereum
  • Tether

About

Locowin Casino belongs to the Locowin Affiliates affiliate programme. The site launched in 2019. It holds a licence from Kahnawake Gaming Commission. The interface is available in 6 languages, including English, Finnish, German, Spanish. 8 account currencies are listed, including Euros, Canadian dollars, US dollars, Norwegian kroner. We list 6 welcome offers.

Locowin Casino is listed in 9 markets, among them Canada, Germany, France and Belgium. On the Locowin Casino site for France, we found 9 promotions and 3 tournaments. The registration form for France has 12 fields, including first name, last name, address, post code, city and country.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

14 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. First name
  2. Last name
  3. Address
  4. Post code
  5. City
  6. CountryCountry · Aland Islands · Albania · Algeria … +8
  7. Username
  8. E-mail
  9. Password
  10. Repeat password
  11. CurrencyEUR · NOK · USD · CAD … +2
  12. Phone

Sign in

  1. E-mail
  2. Password

Player Intelligence

351 records

What players report about Locowin Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

233

66% resolved, of those with a known outcome

Total reviews

118

Across all review sites

Player rating

4.17 / 5

AskGamblers 3.5 · casino.ru 4.7 · Tribuna 4.3

GEO markets

24

Countries stated on 64% of records

Locowin Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Locowin Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 233 complaints and 118 reviews about Locowin Casino on 6 sites. In the 12 months to November 5, 2026, they filed 33 complaints and posted 18 reviews. That is 14% more complaints than in the 12 months before (29). Of the complaints with a known outcome, 47% were resolved in the last 12 months, against 69% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 41% of the 222 complaints with a labelled problem. Next come “Bonus winnings confiscated” (16%) and “Verification delay” (12%). Complaints about “Withdrawal” make up 51% of those with a topic, against 29% across all brands.

Of the 232 complaints with a known outcome, 66% were resolved, against 59% across all brands. That puts Locowin Casino 1,287th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 69%.

Reviewers give Locowin Casino 3.25 out of 5 on average over 118 rated reviews, against 3.44 across all brands. 57% of the ratings are four or five stars, and 36% are one or two. The review sites’ own scores average 4.17 out of 5 across 3 sites. By that score, Locowin Casino ranks 583rd of 4,286 rated casinos. Reviewers most often praise “Games” (57 reviews), “Bonuses” (47 reviews) and “Withdrawals” (42 reviews). The most common criticism concerns “Customer support” (49 reviews), “Withdrawals” (34 reviews) and “Bonuses” (18 reviews).

The countries players state most often are Germany (49%), Spain (23%) and Sweden (8.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Locowin Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the quick payouts and good bonuses that were once offered by the casino, along with a variety of deposit and withdrawal options. The odds were also considered decent by some players.

Many players expressed frustration over account closures and difficulties in retrieving their funds, particularly when required to provide KYC documentation. Additionally, the lack of effective customer support, with only auto-generated replies and no access to live chat, was a significant point of dissatisfaction.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay41%92
  • Bonus winnings confiscated16%36
  • Verification delay12%27
  • Withdrawal refused5.4%12
  • Documents rejected or requested again4.5%10
  • Deposit not credited4.1%9
  • Account blocked3.6%8
  • Wagering terms2.3%5
  • Other problems10%23
Share of the 222 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal51%118
  • Bonus18%42
  • KYC / verification16%38
  • Account5.6%13
  • Deposit3.9%9
  • Payments & refunds3%7
  • Responsible gambling1.3%3
  • Other0.9%2
  • Technical0.4%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved66%154
  • Unresolved33%78
  • Open0.4%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Locowin Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Locowin Casino against the market
MeasureLocowin CasinoAll brands
Complaints resolved66%59%
Average review rating3.253.44
Complaints per 100 reviews197.526.4
Share of “Withdrawal” complaints51%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars45%53
  • 4 stars12%14
  • 3 stars6.8%8
  • 2 stars9.3%11
  • 1 star27%32
Share of 118 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games50%57
  • Bonuses42%47
  • Withdrawals37%42
  • Customer support28%32
  • Website & app22%25
  • Deposits & payment methods14%16
Share of the 113 reviews that name at least one aspect.reviews

Criticised

  • Customer support43%49
  • Withdrawals30%34
  • Bonuses16%18
  • KYC / verification14%16
  • Website & app8%9
  • Trust & licence8%9
Share of the 113 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany49%110
  • Spain23%51
  • Sweden8.4%19
  • Netherlands4.9%11
  • Austria3.1%7
  • Finland1.8%4
  • Ireland1.3%3
  • Canada0.9%2
  • France0.9%2
  • United Kingdom0.9%2
  • Other countries6.6%15
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263048%15–
20253667%8–
20243158%283.38
20232365%254.62
20227177%17–
20212759%13–
20201479%9–
20191–3–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru17534–
AskGamblers54693.5 / 5
Tribuna–144.3 / 5
Casinomeister2––
CasinoReviews2––
casino.ru–14.7 / 5

Block 13

Latest complaints and reviews

The newest records about Locowin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    Tribuna

  • Complaint

    Withdrawal refused

    Unresolved

    Netherlands · Casino Guru

  • Complaint

    Withdrawal delay

    Open

    Spain · Casino Guru

  • Review

    2.0 of 5 stars

    Tribuna

  • Complaint

    Withdrawal delay

    Unresolved

    AskGamblers

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, casino.ru, Tribuna.

Questions about Locowin Casino

Who owns Locowin Casino?

Locowin Casino is operated by Starscream Limited Casinos and runs under the Locowin Affiliates affiliate programme.

Is Locowin Casino licensed?

Yes. Locowin Casino holds a licence from Kahnawake Gaming Commission.

When was Locowin Casino founded?

Locowin Casino launched in 2019.

Which currencies does Locowin Casino accept?

Currencies listed for Locowin Casino: Euros, Canadian dollars, US dollars, Norwegian kroner, Australian dollars, Bitcoin, Ethereum, Tether. Its site is available in 6 languages: English, Finnish, German, Spanish and 2 more.

What welcome bonuses does Locowin Casino offer?

6 welcome offers are listed for Locowin Casino. The first on the list is “100% up to €350, 1st Deposit Bonus at Locowin Casino”, with a 36× wagering requirement.

Which countries is Locowin Casino available in?

Locowin Casino is listed in 9 markets: Australia, Austria, Belgium, Canada, Finland, France, Germany, Norway and 1 more.

What bonuses and promotions does Locowin Casino run in France?

We read 9 live offers for France on the Locowin Casino site itself.

Does Locowin Casino run tournaments in France?

Yes. The Locowin Casino site for France lists 3 tournaments.

What does Locowin Casino ask for at registration in France?

The Locowin Casino registration form for France has 12 fields: first name, last name, address, post code, city, country, username, e-mail and 4 more.

What do players say about Locowin Casino?

Players have filed 233 complaints and written 118 reviews about Locowin Casino. Players rate Locowin Casino 4.17 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Locowin Casino?

“Withdrawal delay” – 41% of the 222 complaints about Locowin Casino with a labelled problem. Followed by “Bonus winnings confiscated” (16%) and “Verification delay” (12%).

Do players report withdrawal problems at Locowin Casino?

Withdrawals are the topic of 118 complaints about Locowin Casino: 51% of the 233 with a topic. The most common withdrawal problem is “Withdrawal delay” (78% of them). Of the withdrawal complaints with a known outcome, 69% were resolved.

Does Locowin Casino resolve player complaints?

66% of the 232 complaints about Locowin Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Locowin Casino is 1,287th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Locowin Casino?

Praised most: “Games”, “Bonuses” and “Withdrawals”. Criticised most: “Customer support”, “Withdrawals” and “Bonuses”. 57% of the rated reviews give four or five stars, and 36% give one or two.

How many complaints has Locowin Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 33 complaints about Locowin Casino. That is 14% more than in the 12 months before, when there were 29.

Where do Locowin Casino’s players come from?

The countries named most often in complaints and reviews about Locowin Casino are Germany (49%), Spain (23%) and Sweden (8.4%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with Locowin Casino, and ones players rate about the same.