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Lilibet Casino

Player complaints and reviews about Lilibet Casino, plus its operator (VL Partners), licences and welcome offers.

lilibet.com
Capture of the Lilibet Casino website

About

Lilibet Casino belongs to the VL Partners affiliate programme. The site launched in 2019. It holds a licence from Curacao Gaming Control Board. The interface is available in 10 languages, including English, German, Finnish, Russian. 9 account currencies are listed, including Euros, US dollars, Norwegian kroner, Russian rubles. We list 2 welcome offers.

Lilibet Casino is listed in 10 markets, among them Canada, Germany, Spain and Finland. On the Lilibet Casino site for Brazil, we found 4 promotions.

Licensee

The company that holds the Curaçao licence for Lilibet Casino, as the licence register names it.

Legal name
Continental Solutions Limited B.V.
Curaçao licence reference
OGL/2024/1208/0715

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

306 records

What players report about Lilibet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

59

68% resolved, of those with a known outcome

Total reviews

247

Across all review sites

Player rating

3.73 / 5

AskGamblers 4.5 · Trustpilot 2.0 · casino.ru 4.7

GEO markets

22

Countries stated on 36% of records

Lilibet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Lilibet Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 59 complaints and 247 reviews about Lilibet Casino on 6 sites. In the 12 months to November 5, 2026, they filed 5 complaints and posted 22 reviews.

The problem players report most often is “Withdrawal delay”: 23% of the 53 complaints with a labelled problem. Next come “Bonus winnings confiscated” (17%) and “Withdrawal refused” (17%). Complaints about “Withdrawal” make up 47% of those with a topic, against 29% across all brands.

Of the 59 complaints with a known outcome, 68% were resolved, against 59% across all brands. That puts Lilibet Casino 1,249th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 75%.

Reviewers give Lilibet Casino 3.68 out of 5 on average over 246 rated reviews, against 3.44 across all brands. 71% of the ratings are four or five stars, and 26% are one or two. The review sites’ own scores average 3.73 out of 5 across 3 sites. By that score, Lilibet Casino ranks 1,220th of 4,286 rated casinos. Reviewers most often praise “Games” (136 reviews), “Bonuses” (106 reviews) and “Withdrawals” (87 reviews). The most common criticism concerns “Customer support” (66 reviews), “Bonuses” (48 reviews) and “Withdrawals” (46 reviews).

The countries players state most often are Norway (43%), Germany (11%) and Japan (10%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Lilibet Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the clean and modern design of LiliBet, which made navigation easy on both desktop and mobile. They also liked the wide range of markets and decent odds offered in the sportsbook, along with a strong casino lobby.

Players disliked the excessive verification and withdrawal process, which required numerous documents and caused significant delays in accessing their funds. Many found the lack of a clear timeline and the need for multiple IDs to be stressful and discouraging.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay23%12
  • Bonus winnings confiscated17%9
  • Withdrawal refused17%9
  • Account blocked7.5%4
  • Bonus not credited7.5%4
  • Winnings voided7.5%4
  • Wagering terms5.7%3
  • Verification delay5.7%3
  • Other problems9.4%5
Share of the 53 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal47%28
  • Bonus27%16
  • Account8.5%5
  • KYC / verification6.8%4
  • Payments & refunds6.8%4
  • Other3.4%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved68%40
  • Unresolved32%19
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Lilibet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Lilibet Casino against the market
MeasureLilibet CasinoAll brands
Complaints resolved68%59%
Average review rating3.683.44
Complaints per 100 reviews23.926.4
Share of “Withdrawal” complaints47%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars56%138
  • 4 stars15%37
  • 3 stars2.4%6
  • 2 stars1.6%4
  • 1 star25%61
Share of 246 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games56%136
  • Bonuses43%106
  • Withdrawals36%87
  • Customer support35%86
  • Deposits & payment methods31%75
  • Website & app30%73
Share of the 244 reviews that name at least one aspect.reviews

Criticised

  • Customer support27%66
  • Bonuses20%48
  • Withdrawals19%46
  • Trust & licence11%26
  • Games7.8%19
  • KYC / verification7.4%18
Share of the 244 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Norway43%47
  • Germany11%12
  • Japan10%11
  • Poland8.2%9
  • Canada4.5%5
  • United Kingdom3.6%4
  • Bangladesh2.7%3
  • Finland1.8%2
  • Hungary1.8%2
  • India1.8%2
  • Other countries12%13
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–18–
20255–15–
20241155%302.92
20239–19–
20227–624.4
20211765%11–
20206–904.45
20190–2–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers201714.5 / 5
Trustpilot–682.0 / 5
Casino Guru326–
latestcasinobonuses.bet61–
casino.ru–14.7 / 5
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Lilibet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Norway · Trustpilot

  • Review

    1.0 of 5 stars

    Bangladesh · Trustpilot

  • Complaint

    Withdrawal limits

    Resolved

    Norway · Casino Guru

  • Complaint

    Withdrawal refused

    Unresolved

    Algeria · AskGamblers

  • Complaint

    Withdrawal refused

    Resolved

    Norway · Casino Guru

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot, casino.ru.

Questions about Lilibet Casino

Who owns Lilibet Casino?

Lilibet Casino is operated by Continental Solutions Limited B.V. and runs under the VL Partners affiliate programme.

Is Lilibet Casino licensed?

Yes. Lilibet Casino holds a licence from Curacao Gaming Control Board.

When was Lilibet Casino founded?

Lilibet Casino launched in 2019.

Which currencies does Lilibet Casino accept?

Currencies listed for Lilibet Casino: Euros, US dollars, Norwegian kroner, Russian rubles, Japanese yen, Polish zlotys, Indian rupees, Canadian dollars and 1 more. Its site is available in 10 languages: English, German, Finnish, Russian and 6 more.

What welcome bonuses does Lilibet Casino offer?

2 welcome offers are listed for Lilibet Casino. The first on the list is “100% up to 40000 NOK + 150 Free Spins at Lilibet Casino”, with a 35× wagering requirement.

Which countries is Lilibet Casino available in?

Lilibet Casino is listed in 10 markets: Brazil, Canada, Finland, Germany, India, Japan, Norway, Poland and 2 more.

What bonuses and promotions does Lilibet Casino run in Brazil?

We read 4 live offers for Brazil on the Lilibet Casino site itself.

What do players say about Lilibet Casino?

Players have filed 59 complaints and written 247 reviews about Lilibet Casino. Players rate Lilibet Casino 3.73 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Lilibet Casino?

“Withdrawal delay” – 23% of the 53 complaints about Lilibet Casino with a labelled problem. Followed by “Bonus winnings confiscated” (17%) and “Withdrawal refused” (17%).

Do players report withdrawal problems at Lilibet Casino?

Withdrawals are the topic of 28 complaints about Lilibet Casino: 47% of the 59 with a topic. The most common withdrawal problem is “Withdrawal delay” (43% of them). Of the withdrawal complaints with a known outcome, 75% were resolved.

Does Lilibet Casino resolve player complaints?

68% of the 59 complaints about Lilibet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Lilibet Casino is 1,249th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Lilibet Casino?

Praised most: “Games”, “Bonuses” and “Withdrawals”. Criticised most: “Customer support”, “Bonuses” and “Withdrawals”. 71% of the rated reviews give four or five stars, and 26% give one or two.

How many complaints has Lilibet Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 5 complaints about Lilibet Casino.

Where do Lilibet Casino’s players come from?

The countries named most often in complaints and reviews about Lilibet Casino are Norway (43%), Germany (11%) and Japan (10%).