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LevelUp Casinoin Mexico

Player reviews and complaints from independent sites, alongside the facts we have recorded about LevelUp Casino and its operator (LevelUP Affiliates).

levelupcasino.com
Capture of the LevelUp Casino website

About

LevelUp Casino is an online casino operating under the LevelUP Affiliates affiliate programme. The site launched in 2020. It holds a licence from Costa Rica Gambling. The interface is available in 4 languages, among them English, German, French, Norwegian. Accounts can be held in 13 currencies — Euros, US dollars, Australian dollars, Canadian dollars. Our database holds 8 welcome offers.

What we collected for the Mexico market on LevelUp Casino: 9 live offers. 3 loyalty tiers.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

9 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    Play to Earn LP

    Bet real money, earn LP and progress to unlock bonuses and perks. Earn enough within 30 days to keep your rank!

  2. 2

    Reach Levels for Rewards

    Each level unlocks perks and a one-time bonus. The higher your level, the better rewards you earn.

  3. 3

    Keep Your Level or Rise

    Earn enough LP before the time runs out to keep your level — or even climb higher.

Player Intelligence

379 records

What players report about LevelUp Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

68

91% resolved, of those with a known outcome

Total reviews

311

Across all review sites

Player rating

4.5 / 5

AskGamblers 4.5 · Trustpilot 4.0 · Tribuna 5.0

GEO markets

13

Countries stated on 22% of records

AI-generated summary of player reviews

Players appreciated the smooth performance of the casino and the excellent service provided by VIP managers, particularly highlighting their attentiveness and professionalism. The variety of games and bonuses available also contributed to a positive gaming experience.

Players disliked the inconvenient withdrawal process, citing a lack of suitable payout methods and delays in receiving their funds. Additionally, there were complaints about the need for excessive personal information and issues with the referral bonus not being honored.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal43%29
  • Bonus15%10
  • Account13%9
  • KYC / verification10%7
  • Payments & refunds7.4%5
  • Deposit7.4%5
  • Technical2.9%2
  • Other1.5%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved91%62
  • Unresolved8.8%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202120222023202420252026
Rating history

Player ratings from AskGamblers, Trustpilot, Tribuna.