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Stake Casino

Player complaints and reviews about Stake Casino, plus its operator (Stake Affiliates), licences and welcome offers.

stake.com
Capture of the Stake Casino website

About

Stake Casino belongs to the Stake Affiliates affiliate programme. The site launched in 2017. It holds licences from Coljuegos (Colombia), Curacao Gaming Control Board, SIGAP - Betting Management System (Brazil). The interface is available in 16 languages, including English, Portuguese, Spanish, German. 41 account currencies are listed, including Bitcoin, Bitcoin Cash, Litecoin, Dogecoin. We list 6 welcome offers.

Stake Casino is listed in 28 markets, among them Canada, Germany, France and Belgium.

Licensee

The company that holds the Curaçao licence for Stake Casino, as the licence register names it.

Legal name
Medium Rare N.V.
Curaçao licence reference
OGL/2024/1451/0918
Registration number (Curaçao Chamber of Commerce)
145353
Incorporated
2017

Markets

This brand is listed in 28 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

10,190 records

What players report about Stake Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

566

73% resolved, of those with a known outcome

Total reviews

9,624

Across all review sites

Player rating

4.45 / 5

Trustpilot 3.9 · AskGamblers 4.4 · casino.ru 4.7 · Tribuna 4.8

GEO markets

150

Countries stated on 93% of records

Stake Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Stake Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 566 complaints and 9,624 reviews about Stake Casino on 10 sites. In the 12 months to November 5, 2026, they filed 149 complaints and posted 5,640 reviews. That is 4% fewer complaints than in the 12 months before (155). Reviews are up 77% on the 12 months before (3,182). The average review rating rose from 3.47 to 3.74 out of 5 year on year. Of the complaints with a known outcome, 73% were resolved in the last 12 months, against 69% in the 12 months before.

The problem players report most often is “Account blocked”: 20% of the 536 complaints with a labelled problem. Next come “Documents rejected or requested again” (13%) and “Deposit not credited” (8.8%). Complaints about “Account” make up 29% of those with a topic, against 15% across all brands.

Of the 554 complaints with a known outcome, 73% were resolved, against 59% across all brands. That puts Stake Casino 1,083rd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 73%.

Reviewers give Stake Casino 3.68 out of 5 on average over 9,612 rated reviews, against 3.44 across all brands. 65% of the ratings are four or five stars, and 29% are one or two. The review sites’ own scores average 4.45 out of 5 across 4 sites. By that score, Stake Casino ranks 335th of 4,286 rated casinos. Reviewers most often praise “Customer support” (1,759 reviews), “Withdrawals” (1,739 reviews) and “Games” (1,489 reviews). The most common criticism concerns “Customer support” (1,174 reviews), “Bonuses” (1,171 reviews) and “Fairness & RTP” (1,023 reviews).

The countries players state most often are India (21%), Canada (21%) and Argentina (6.2%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Stake Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the fast and easy deposits and withdrawals, which contribute to a smooth gaming experience. They also enjoy the vast selection of games and the user-friendly interface, making it a great choice for both new and experienced players.

Many players express frustration over the slow response times from customer support during peak hours and the lack of a traditional welcome bonus for new players. Additionally, there are serious concerns regarding account verification processes and the confiscation of funds without clear justification.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account blocked20%108
  • Documents rejected or requested again13%69
  • Deposit not credited8.8%47
  • Withdrawal delay8.4%45
  • Self-exclusion7.8%42
  • Account closed7.5%40
  • Withdrawal refused5%27
  • Bonus not credited4.3%23
  • Other problems25%135
Share of the 536 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account29%163
  • KYC / verification17%94
  • Withdrawal15%86
  • Deposit12%68
  • Responsible gambling8.1%46
  • Technical5.8%33
  • Bonus5.3%30
  • Other5.1%29
  • Payments & refunds3%17
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved71%403
  • Unresolved27%151
  • Closed without an outcome1.1%6
  • Open1.1%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Stake Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Stake Casino against the market
MeasureStake CasinoAll brands
Complaints resolved73%59%
Average review rating3.683.44
Complaints per 100 reviews5.926.4
Share of “Account” complaints29%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars57%5,479
  • 4 stars8.4%809
  • 3 stars5.4%520
  • 2 stars4.1%392
  • 1 star25%2,412
Share of 9,612 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support22%1,759
  • Withdrawals22%1,739
  • Games19%1,489
  • Bonuses16%1,269
  • Website & app11%874
  • Deposits & payment methods9.5%752
Share of the 7,886 reviews that name at least one aspect.reviews

Criticised

  • Customer support15%1,174
  • Bonuses15%1,171
  • Fairness & RTP13%1,023
  • Withdrawals8.4%664
  • Deposits & payment methods7.9%624
  • Trust & licence6%474
Share of the 7,886 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • India21%2,000
  • Canada21%1,980
  • Argentina6.2%585
  • Nigeria2.7%258
  • United States2.6%246
  • France2.4%224
  • Türkiye2.3%223
  • Poland2.2%208
  • Brazil2%191
  • Norway1.7%166
  • Other countries36%3,430
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202613573%5,1353.73
202517069%3,3533.48
202413074%6863.81
20236473%3174.41
20224874%713.58
20211385%283.63
20204–314.37
20190–3–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–8,8903.9 / 5
Casino Guru41178–
AskGamblers762974.4 / 5
casino.ru–2254.7 / 5
latestcasinobonuses.bet34120–
CasinoReviews29––
Tribuna–144.8 / 5
Casinomeister9––
forum-casino.com5––
Consumer Complaints2––

Block 13

Latest complaints and reviews

The newest records about Stake Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

555 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.

Questions about Stake Casino

Who owns Stake Casino?

Stake Casino is operated by Medium Rare N.V. and runs under the Stake Affiliates affiliate programme.

Is Stake Casino licensed?

Yes. Stake Casino holds 3 licences: Coljuegos (Colombia), Curacao Gaming Control Board, SIGAP - Betting Management System (Brazil).

When was Stake Casino founded?

Stake Casino launched in 2017.

Which currencies does Stake Casino accept?

Currencies listed for Stake Casino: Bitcoin, Bitcoin Cash, Litecoin, Dogecoin, Ethereum, Ripple, Euros, Japanese yen and 33 more. Its site is available in 16 languages: English, Portuguese, Spanish, German and 12 more.

What welcome bonuses does Stake Casino offer?

6 welcome offers are listed for Stake Casino. The first on the list is “200% up to $1,000”, with a 40× wagering requirement.

Which countries is Stake Casino available in?

Stake Casino is listed in 28 markets: Argentina, Belgium, Brazil, Canada, Chile, China, Costa Rica, Finland and 20 more.

What do players say about Stake Casino?

Players have filed 566 complaints and written 9,624 reviews about Stake Casino. Players rate Stake Casino 4.45 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Stake Casino?

“Account blocked” – 20% of the 536 complaints about Stake Casino with a labelled problem. Followed by “Documents rejected or requested again” (13%) and “Deposit not credited” (8.8%).

Do players report withdrawal problems at Stake Casino?

Withdrawals are the topic of 86 complaints about Stake Casino: 15% of the 566 with a topic. The most common withdrawal problem is “Withdrawal delay” (52% of them). Of the withdrawal complaints with a known outcome, 73% were resolved.

Does Stake Casino resolve player complaints?

73% of the 554 complaints about Stake Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Stake Casino is 1,083rd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Stake Casino?

Praised most: “Customer support”, “Withdrawals” and “Games”. Criticised most: “Customer support”, “Bonuses” and “Fairness & RTP”. 65% of the rated reviews give four or five stars, and 29% give one or two.

How many complaints has Stake Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 149 complaints about Stake Casino. That is 4% fewer than in the 12 months before, when there were 155.

Where do Stake Casino’s players come from?

The countries named most often in complaints and reviews about Stake Casino are India (21%), Canada (21%) and Argentina (6.2%).