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LevelUp Casino in Australia

Player complaints and reviews about LevelUp Casino, plus its operator (LevelUP Affiliates), licences and welcome offers.

levelupcasino.com
Capture of the LevelUp Casino website

About

On the LevelUp Casino site for Australia, we found 10 promotions and a loyalty programme with 3 tiers.

LevelUp Casino belongs to the LevelUP Affiliates affiliate programme. The site launched in 2020. It holds a licence from Costa Rica Gambling. The interface is available in 4 languages: English, German, French, Norwegian. 13 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 10 welcome offers.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Play to Earn LP

    Bet real money, earn LP and progress to unlock bonuses and perks. Earn enough within 30 days to keep your rank!

  2. 2

    Reach Levels for Rewards

    Each level unlocks perks and a one-time bonus. The higher your level, the better rewards you earn.

  3. 3

    Keep Your Level or Rise

    Earn enough LP before the time runs out to keep your level – or even climb higher.

Player complaints and reviews in Australia

33 records

33 of the 399 records about LevelUp Casino come from players who state they are in Australia. The figures below are theirs alone; the casino page covers every market.

Total complaints

22

100% resolved, of those with a known outcome

Total reviews

11

Across all review sites

Player rating

3.36 / 5

11 ratings by these players

Share of all records

8.3%

of 399 about LevelUp Casino

What players in Australia say about LevelUp Casino

Players in Australia have filed 22 complaints and written 11 reviews about LevelUp Casino. That is 8.3% of the 399 records about it from every market. Complaints make up 67% of their records, against 17% across all markets. Their reviews rate it 3.36 out of 5 on average (11 ratings), against 4.2 across all markets. 27% of their rated reviews give one or two stars; across all markets the share is 10%.

The most common problem in their complaints is “Withdrawal delay”: 50% of 22 complaints with a labelled problem (34% across all markets). 100% of their 22 complaints with a known outcome were resolved, against 91% across all markets. In the last 12 months: 3 complaints and no reviews.

A player counts as being in Australia when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about LevelUp Casino in Australia, or compare the market with another one.

Australia and all markets
FigureAustraliaAll markets
Complaints among all records67%17%
Resolved, of complaints with a known outcome100%91%
Average review rating, out of 53.364.2
Reviews rated 1–2 stars27%10%
Withdrawal delay, of labelled complaints50%34%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay50%11
  • Verification delay9.1%2
  • Documents rejected or requested again9.1%2
  • Account closed4.5%1
  • Registration4.5%1
  • Bonus not credited4.5%1
  • Deposit not credited4.5%1
  • Game malfunction4.5%1
  • Other problems9.1%2
Share of the 22 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal59%13
  • KYC / verification18%4
  • Account9.1%2
  • Bonus4.5%1
  • Deposit4.5%1
  • Technical4.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%22
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202320242025
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–0–
20256–3–
20244–7–
20233–1–
20222–0–
20214–0–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru2211–

Block 08

Latest complaints and reviews

The newest records about LevelUp Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Winnings voided

    Resolved

    Australia · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

  • Review

    1.0 of 5 stars

    Australia · Casino Guru

  • Review

    1.0 of 5 stars

    Australia · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about LevelUp Casino in Australia

What bonuses and promotions does LevelUp Casino run in Australia?

We read 10 live offers for Australia on the LevelUp Casino site itself.

Does LevelUp Casino have a loyalty programme in Australia?

Yes. Its loyalty programme for Australia has 3 tiers.

How many complaints and reviews about LevelUp Casino come from players in Australia?

33 of the 399 complaints and reviews about LevelUp Casino come from players in Australia. Across all its markets, 69 complaints have a known outcome, and 91% of them were resolved.

Who owns LevelUp Casino?

LevelUp Casino is operated by Novatrix SRL and runs under the LevelUP Affiliates affiliate programme.