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LetsLucky Casino in New Zealand

Player complaints and reviews about LetsLucky Casino, plus its operator (Fortunate Partners), licences and welcome offers.

letslucky.com
Capture of the LetsLucky Casino website

About

On the LetsLucky Casino site for New Zealand, we found 7 tournaments. The registration form for New Zealand has 9 fields; the required ones include e-mail and password.

LetsLucky Casino belongs to the Fortunate Partners affiliate programme. The site launched in 2022. It holds a licence from Curacao Gaming Control Board. The interface is available in 6 languages, including English, French, German, Norwegian. 20 account currencies are listed, including Euros, Australian dollars, Canadian dollars, New Zealand dollars. We list 7 welcome offers.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

11 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mailrequired
  2. Passwordrequired
  3. Country
  4. Currency
  5. Date of birth
  6. Date of birth
  7. Date of birth
  8. Country code
  9. Phone

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in New Zealand

240 records

240 of the 681 records about LetsLucky Casino come from players who state they are in New Zealand. The figures below are theirs alone; the casino page covers every market.

Total complaints

7

86% resolved, of those with a known outcome

Total reviews

233

Across all review sites

Player rating

4.34 / 5

233 ratings by these players

Share of all records

35%

of 681 about LetsLucky Casino

What players in New Zealand say about LetsLucky Casino

Players in New Zealand have filed 7 complaints and written 233 reviews about LetsLucky Casino. That is 35% of the 681 records about it from every market. Complaints make up 2.9% of their records, against 6% across all markets. Their reviews rate it 4.34 out of 5 on average (233 ratings), against 4.1 across all markets. 11% of their rated reviews give one or two stars; across all markets the share is 17%.

The most common problem in their complaints is “Bonus winnings confiscated”: 57% of 7 complaints with a labelled problem (22% across all markets). 86% of their 7 complaints with a known outcome were resolved, against 90% across all markets. In the last 12 months: 4 complaints and 28 reviews.

A player counts as being in New Zealand when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about LetsLucky Casino in New Zealand, or compare the market with another one.

New Zealand and all markets
FigureNew ZealandAll markets
Complaints among all records2.9%6%
Resolved, of complaints with a known outcome86%90%
Average review rating, out of 54.344.1
Reviews rated 1–2 stars11%17%
Bonus winnings confiscated, of labelled complaints57%22%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint categories

  • Bonus57%4
  • Withdrawal43%3
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved86%6
  • Unresolved14%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars70%164
  • 4 stars14%32
  • 3 stars5.2%12
  • 2 stars1.3%3
  • 1 star9.4%22
Share of 233 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals36%74
  • Games35%73
  • Customer support30%63
  • Bonuses16%33
  • Website & app15%32
  • KYC / verification5.3%11
Share of the 208 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals13%27
  • Bonuses6.7%14
  • Customer support3.8%8
  • Trust & licence3.4%7
  • Fairness & RTP2.9%6
  • KYC / verification2.9%6
Share of the 208 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–19–
20251–824.33
20241–1184.49
20231–14–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–233–
Casino Guru6––
AskGamblers1––

Block 10

Latest complaints and reviews

The newest records about LetsLucky Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    New Zealand · Casino Guru

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Resolved

    New Zealand · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about LetsLucky Casino in New Zealand

Does LetsLucky Casino run tournaments in New Zealand?

Yes. The LetsLucky Casino site for New Zealand lists 7 tournaments.

What does LetsLucky Casino ask for at registration in New Zealand?

The LetsLucky Casino registration form for New Zealand has 9 fields, including e-mail, password, country, currency, date of birth, country code, phone. Marked as required: e-mail, password.

How many complaints and reviews about LetsLucky Casino come from players in New Zealand?

240 of the 681 complaints and reviews about LetsLucky Casino come from players in New Zealand. Across all its markets, 41 complaints have a known outcome, and 90% of them were resolved.

Who owns LetsLucky Casino?

LetsLucky Casino is operated by Just Entertainment B.V. and runs under the Fortunate Partners affiliate programme.