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Casino profile
LetsLucky Casino
Player complaints and reviews about LetsLucky Casino, plus its operator (Fortunate Partners), licences and welcome offers.
letslucky.com
Profile
- Website
- letslucky.com
- Established
- 2022
- Operator
- Fortunate Partnersaffiliate programme
- Company
- Just Entertainment B.V.
- Licences
- Languages
- English
- French
- German
- Norwegian
- Finnish
- Italian
- Currencies
- Euros
- Australian dollars
- Canadian dollars
- New Zealand dollars
- US dollars
- Norwegian kroner
- Russian rubles
- Indian rupees
- South African Rand
- Polish zlotys
- Swiss francs
- Chinese yuan
- Brazilian reals
- Nigerian nairas
- Kazakhstani tenges
- Bitcoin
- Bitcoin Cash
- Ethereum
- Tether
- Ripple Show more
About
LetsLucky Casino belongs to the Fortunate Partners affiliate programme. The site launched in 2022. It holds a licence from Curacao Gaming Control Board. The interface is available in 6 languages, including English, French, German, Norwegian. 20 account currencies are listed, including Euros, Australian dollars, Canadian dollars, New Zealand dollars. We list 7 welcome offers.
LetsLucky Casino is listed in 14 markets, among them Canada, Germany, France and Belgium. On the LetsLucky Casino site for Switzerland, we found 6 tournaments and a loyalty programme with 7 tiers. In Switzerland, LetsLucky Casino accepts 6 payment methods, among them Bank Transfer, Credit Card, E-wallet and Voucher. The minimum deposit in CAD is 20, the maximum 6,000.
Markets
This brand is listed in 14 markets. Pick one to see what it offers there.
Welcome bonuses
7 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
150% up to €/$750 + 100 Free Spins, 1st Deposit Bonus at LetsLucky Casino
- Bonus
- 150%
- Max bonus
- €750
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
100% up to €/$500 +100 Bonus Spins, 1st Deposit Bonus at LetsLucky Casino
- Bonus
- 100%
- Max bonus
- €500
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
100% up to €/$750 + 50 Free Spins, 2nd Deposit Bonus at LetsLucky Casino
- Bonus
- 100%
- Max bonus
- €750
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
50% up to €/$1000 + 50 Free Spins, 3rd Deposit Bonus at LetsLucky Casino
- Bonus
- 50%
- Max bonus
- €1000
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
33% up to $3,333 and 100 extra spins
- Bonus
- 33%
- Max bonus
- $3,333
- Free spins
- 100
- Min deposit
- $20
- Wagering
- 40x bonus
- Max bet
- $5
Wagering applies to the bonus amount.
25% up to €/$2000 + 100 Free Spins, 4th Deposit Bonus at LetsLucky Casino
- Bonus
- 25%
- Max bonus
- €2000
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
Tournaments
6 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
$20,000 CRUCIBLE CLASH
Play selected games to climb the ranks for a $5,000 top prize
MASCOT MARCH $20,000
Cash Prize Tournament with $5,000 Top Prize
$20,000 BETSOFT BATTLE
Cash Prize Tournament with a $5,000 Top Prize
SLHOT OF THE WEEK TOURNAMENT
3,333 Free Spins
LUCKY CASH TOURNAMENT
$2,500 Top Prize
BGAMING TOURNAMENT
Over 11,000 Extra Loyalty Points up for grabs!
Loyalty programme
7 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
Level 1 Sydney
Willkommen
- 2
Level 1 Tokyo
UMWANDELBARE PUNKTE
Level Points Bonus Wagering
Sydney
200 pts
5 CHF/€
40x
Tokyo
750 pts
20 CHF/€
40x
Amsterdam
2,000 pts
60 CHF/€
40x
Goa
6,000 pts
200 CHF/€
40x
VIP
New York
20,000 pts
800 CHF/€
40x
VIP
Ibiza
30,000 pts
1.500 CHF/€
40x
VIP
Las Vegas
100,000 pts
5.000 CHF/€
20x - 3
Level 1 Amsterdam
UMWANDELBARE PUNKTE
Level Points Bonus Wagering
Sydney
200 pts
5 CHF/€
40x
Tokyo
750 pts
20 CHF/€
40x
Amsterdam
2,000 pts
60 CHF/€
40x
Goa
6,000 pts
200 CHF/€
40x
VIP
New York
20,000 pts
800 CHF/€
40x
VIP
Ibiza
30,000 pts
1.500 CHF/€
40x
VIP
Las Vegas
100,000 pts
5.000 CHF/€
20x - 4
Level 1 Goa
UMWANDELBARE PUNKTE
Level Points Bonus Wagering
Sydney
200 pts
5 CHF/€
40x
Tokyo
750 pts
20 CHF/€
40x
Amsterdam
2,000 pts
60 CHF/€
40x
Goa
6,000 pts
200 CHF/€
40x
VIP
New York
20,000 pts
800 CHF/€
40x
VIP
Ibiza
30,000 pts
1.500 CHF/€
40x
VIP
Las Vegas
100,000 pts
5.000 CHF/€
20x - 5
Level 1 VIP New York
UMWANDELBARE PUNKTE
Level Points Bonus Wagering
Sydney
200 pts
5 CHF/€
40x
Tokyo
750 pts
20 CHF/€
40x
Amsterdam
2,000 pts
60 CHF/€
40x
Goa
6,000 pts
200 CHF/€
40x
VIP
New York
20,000 pts
800 CHF/€
40x
VIP
Ibiza
30,000 pts
1.500 CHF/€
40x
VIP
Las Vegas
100,000 pts
5.000 CHF/€
20x - 6
Level 1 VIP Ibiza
UMWANDELBARE PUNKTE
Level Points Bonus Wagering
Sydney
200 pts
5 CHF/€
40x
Tokyo
750 pts
20 CHF/€
40x
Amsterdam
2,000 pts
60 CHF/€
40x
Goa
6,000 pts
200 CHF/€
40x
VIP
New York
20,000 pts
800 CHF/€
40x
VIP
Ibiza
30,000 pts
1.500 CHF/€
40x
VIP
Las Vegas
100,000 pts
5.000 CHF/€
20x - 7
VIP Las Vegas
UMWANDELBARE PUNKTE
Level Points Bonus Wagering
Sydney
200 pts
5 CHF/€
Tokyo
750 pts
20 CHF/€
Amsterdam
2,000 pts
60 CHF/€
Goa
6,000 pts
200 CHF/€
New York
20,000 pts
800 CHF/€
Ibiza
30,000 pts
1.500 CHF/€
Las Vegas
100,000 pts
5.000 CHF/€
20x
Payment methods
30 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| BTC | |||||
| Cryptocurrencies | BTC | Cryptocurrency | – | 1 | – |
| Cryptocurrencies | BTC | Cryptocurrency | – | 2 | 0.12 |
| CAD | |||||
| Bank Transfer | CAD | Bank transfer | – | 30 | 0 |
| Credit Card | CAD | Card | – | 30 | 0 |
| E-wallet | CAD | E-wallet | – | 30 | 0 |
| Voucher | CAD | Voucher | – | 30 | 6000 |
| E-wallet | CAD | E-wallet | – | 30 | 0 |
| Credit Card | CAD | Card | – | 30 | 750 |
| E-wallet | CAD | E-wallet | – | 30 | 0 |
| Voucher | CAD | Voucher | – | 20 | 500 |
| Bank Transfer | CAD | Bank transfer | – | 30 | 0 |
| Inpay | CAD | Other | – | 300 | 0 |
| USDT | |||||
| Cryptocurrencies | USDT | Cryptocurrency | – | 5 | – |
| Cryptocurrencies | USDT | Cryptocurrency | – | 20 | 0 |
| Currency not stated on the page | |||||
| Cryptocurrencies | – | Cryptocurrency | – | 1 | – |
| Cryptocurrencies | – | Cryptocurrency | – | 0.01 | – |
| Cryptocurrencies | – | Cryptocurrency | – | 2 | – |
| Cryptocurrencies | – | Cryptocurrency | – | 4 | – |
| Cryptocurrencies | – | Cryptocurrency | – | 1 | – |
| Cryptocurrencies | – | Cryptocurrency | – | 2 | – |
| Cryptocurrencies | – | Cryptocurrency | – | 10 | – |
| Cryptocurrencies | – | Cryptocurrency | – | 0.01 | – |
| Cryptocurrencies | – | Cryptocurrency | – | 1 | 15 |
| Cryptocurrencies | – | Cryptocurrency | – | 0.01 | 200 |
| Cryptocurrencies | – | Cryptocurrency | – | 2 | 20 |
| Cryptocurrencies | – | Cryptocurrency | – | 1 | 5000 |
| Cryptocurrencies | – | Cryptocurrency | – | 0.01 | 20000000 |
| Cryptocurrencies | – | Cryptocurrency | – | 2 | 460000 |
| Cryptocurrencies | – | Cryptocurrency | – | 10 | 225000 |
| Cryptocurrencies | – | Cryptocurrency | – | 0.01 | 24 |
BTC
Cryptocurrencies
Cryptocurrency
1
Cryptocurrencies
Cryptocurrency
2 – 0.12
CAD
Bank Transfer
Bank transfer
30 – 0
Credit Card
Card
30 – 0
E-wallet
E-wallet
30 – 0
Voucher
Voucher
30 – 6000
E-wallet
E-wallet
30 – 0
Credit Card
Card
30 – 750
E-wallet
E-wallet
30 – 0
Voucher
Voucher
20 – 500
Bank Transfer
Bank transfer
30 – 0
Inpay
Other
300 – 0
USDT
Cryptocurrencies
Cryptocurrency
5
Cryptocurrencies
Cryptocurrency
20 – 0
Currency not stated on the page
Cryptocurrencies
Cryptocurrency
1
Cryptocurrencies
Cryptocurrency
0.01
Cryptocurrencies
Cryptocurrency
2
Cryptocurrencies
Cryptocurrency
4
Cryptocurrencies
Cryptocurrency
1
Cryptocurrencies
Cryptocurrency
2
Cryptocurrencies
Cryptocurrency
10
Cryptocurrencies
Cryptocurrency
0.01
Cryptocurrencies
Cryptocurrency
1 – 15
Cryptocurrencies
Cryptocurrency
0.01 – 200
Cryptocurrencies
Cryptocurrency
2 – 20
Cryptocurrencies
Cryptocurrency
1 – 5000
Cryptocurrencies
Cryptocurrency
0.01 – 20000000
Cryptocurrencies
Cryptocurrency
2 – 460000
Cryptocurrencies
Cryptocurrency
10 – 225000
Cryptocurrencies
Cryptocurrency
0.01 – 24
Cashier read on August 11, 2026
Player Intelligence
681 records
What players report about LetsLucky Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
41
90% resolved, of those with a known outcome
Total reviews
640
Across all review sites
Player rating
3.15 / 5
Trustpilot 4.1 · AskGamblers 2.2
GEO markets
25
Countries stated on 99% of records
LetsLucky Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about LetsLucky Casino, the way Player Intelligence PRO computes it.
Since 2022, players have posted 41 complaints and 640 reviews about LetsLucky Casino on 6 sites. In the 12 months to November 5, 2026, they filed 19 complaints and posted 88 reviews. Reviews are down 65% on the 12 months before (254). The average review rating fell from 4.28 to 3.85 out of 5 year on year.
The problem players report most often is “Withdrawal delay”: 34% of the 41 complaints with a labelled problem. Next come “Bonus winnings confiscated” (22%) and “Account blocked” (12%). Complaints about “Withdrawal” make up 46% of those with a topic, against 29% across all brands.
Of the 41 complaints with a known outcome, 90% were resolved, against 59% across all brands. That puts LetsLucky Casino 394th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 89%.
Reviewers give LetsLucky Casino 4.1 out of 5 on average over 640 rated reviews, against 3.44 across all brands. 78% of the ratings are four or five stars, and 17% are one or two. The review sites’ own scores average 3.15 out of 5 across 2 sites. By that score, LetsLucky Casino ranks 2,245th of 4,286 rated casinos. Reviewers most often praise “Games” (206 reviews), “Withdrawals” (192 reviews) and “Customer support” (161 reviews). The most common criticism concerns “Withdrawals” (83 reviews), “Bonuses” (49 reviews) and “Customer support” (42 reviews).
The countries players state most often are New Zealand (36%), Australia (30%) and Canada (14%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about LetsLucky Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players frequently praise the diverse game selection and efficient payments, with bonuses also receiving notably positive feedback. Customer support and the verification process have room for improvement, though experiences appear relatively balanced overall.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
15
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 2 |
| 2023 | 5 |
| 2024 | 6 |
| 2025 | 12 |
| 2026 | 15 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay34%14
- Bonus winnings confiscated22%9
- Account blocked12%5
- Deposit not credited4.9%2
- Withdrawal refused4.9%2
- Winnings voided4.9%2
- Account closed2.4%1
- Wagering terms2.4%1
- Other problems12%5
Block 03
Complaint categories
- Withdrawal46%19
- Bonus24%10
- Account15%6
- Deposit7.3%3
- KYC / verification2.4%1
- Responsible gambling2.4%1
- Technical2.4%1
Block 04
Complaint status
- Resolved90%37
- Unresolved9.8%4
Block 05
LetsLucky Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | LetsLucky Casino | All brands |
|---|---|---|
| Complaints resolved | 90% | 59% |
| Average review rating | 4.1 | 3.44 |
| Complaints per 100 reviews | 6.4 | 26.4 |
| Share of “Withdrawal” complaints | 46% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
283
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 2 |
| 2023 | 64 |
| 2024 | 283 |
| 2025 | 231 |
| 2026 | 60 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars64%411
- 4 stars14%90
- 3 stars4.5%29
- 2 stars2.3%15
- 1 star15%95
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games37%206
- Withdrawals35%192
- Customer support29%161
- Bonuses19%105
- Website & app16%86
- KYC / verification9.2%51
Criticised
- Withdrawals15%83
- Bonuses8.9%49
- Customer support7.6%42
- Fairness & RTP6.5%36
- Trust & licence5.3%29
- Deposits & payment methods2.5%14
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3
3.68
4.16
4.28
3.62
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 3 |
| 2023 | 3.68 |
| 2024 | 4.16 |
| 2025 | 4.28 |
| 2026 | 3.62 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- New Zealand36%240
- Australia30%198
- Canada14%92
- Germany4.3%29
- France2.8%19
- Norway2.5%17
- Switzerland2.1%14
- Austria1.9%13
- Denmark1.6%11
- Finland1%7
- Other countries4.6%31
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 15 | 93% | 60 | 3.62 |
| 2025 | 12 | 75% | 231 | 4.28 |
| 2024 | 6 | – | 283 | 4.16 |
| 2023 | 5 | – | 64 | 3.68 |
| 2022 | 2 | – | 2 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 594 | 4.1 / 5 |
| Casino Guru | 34 | 40 | – |
| AskGamblers | 5 | 5 | 2.2 / 5 |
| CasinoReviews | 1 | – | – |
| latestcasinobonuses.bet | – | 1 | – |
| LCB | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about LetsLucky Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
2.0 of 5 stars
New Zealand · Trustpilot
- Review
2.0 of 5 stars
United Kingdom · Casino Guru
- Complaint
Withdrawal delay
ResolvedNew Zealand · Casino Guru
- Complaint
Bonus winnings confiscated
ResolvedNew Zealand · Casino Guru
- Complaint
Withdrawal delay
ResolvedAustralia · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about LetsLucky Casino
Who owns LetsLucky Casino?
LetsLucky Casino is operated by Just Entertainment B.V. and runs under the Fortunate Partners affiliate programme.
Is LetsLucky Casino licensed?
Yes. LetsLucky Casino holds a licence from Curacao Gaming Control Board.
When was LetsLucky Casino founded?
LetsLucky Casino launched in 2022.
Which currencies does LetsLucky Casino accept?
Currencies listed for LetsLucky Casino: Euros, Australian dollars, Canadian dollars, New Zealand dollars, US dollars, Norwegian kroner, Russian rubles, Indian rupees and 12 more. Its site is available in 6 languages: English, French, German, Norwegian and 2 more.
What welcome bonuses does LetsLucky Casino offer?
7 welcome offers are listed for LetsLucky Casino. The first on the list is “LetsLucky Casino Bonuses”.
Which countries is LetsLucky Casino available in?
LetsLucky Casino is listed in 14 markets: Australia, Belgium, Canada, Finland, France, Germany, India, Italy and 6 more.
Which payment methods does LetsLucky Casino accept in Switzerland?
The LetsLucky Casino cashier for Switzerland lists 6 payment methods: Bank Transfer, Credit Card, E-wallet, Voucher, Cryptocurrencies, Inpay.
What are the deposit limits at LetsLucky Casino in Switzerland?
Deposits in CAD run from 20 to 6,000 per transaction. The lowest minimum, 20 CAD, is via Voucher.
Does LetsLucky Casino run tournaments and a loyalty programme in Switzerland?
Yes. The LetsLucky Casino site for Switzerland lists 6 tournaments. Its loyalty programme for Switzerland has 7 tiers.
What do players say about LetsLucky Casino?
Players have filed 41 complaints and written 640 reviews about LetsLucky Casino. Players rate LetsLucky Casino 3.15 out of 5 on average across the 2 sites that publish one.
What do players complain about most at LetsLucky Casino?
“Withdrawal delay” – 34% of the 41 complaints about LetsLucky Casino with a labelled problem. Followed by “Bonus winnings confiscated” (22%) and “Account blocked” (12%).
Do players report withdrawal problems at LetsLucky Casino?
Withdrawals are the topic of 19 complaints about LetsLucky Casino: 46% of the 41 with a topic. The most common withdrawal problem is “Withdrawal delay” (74% of them). Of the withdrawal complaints with a known outcome, 89% were resolved.
Does LetsLucky Casino resolve player complaints?
90% of the 41 complaints about LetsLucky Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, LetsLucky Casino is 394th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about LetsLucky Casino?
Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 78% of the rated reviews give four or five stars, and 17% give one or two.
How many complaints has LetsLucky Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 19 complaints about LetsLucky Casino.
Where do LetsLucky Casino’s players come from?
The countries named most often in complaints and reviews about LetsLucky Casino are New Zealand (36%), Australia (30%) and Canada (14%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with LetsLucky Casino, and ones players rate about the same.
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Casinos whose player rating is closest to that of LetsLucky Casino.
