Casino profile

Tivoli Casino

Player complaints and reviews about Tivoli Casino, plus its operator (Tivoli Affiliates), licences and welcome offers.

About

Tivoli Casino belongs to the Tivoli Affiliates affiliate programme. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 3 languages: English, Finnish, Norwegian. 3 account currencies are listed: Euros, British pounds sterling, Norwegian kroner.

Tivoli Casino is listed in 3 markets: United Kingdom, Finland and Norway.

Markets

This brand is listed in 3 markets. Pick one to see what it offers there.

Player Intelligence

348 records

What players report about Tivoli Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

100% resolved, of those with a known outcome

Total reviews

343

Across all review sites

Player rating

2.4 / 5

Trustpilot 2.1 · AskGamblers 2.7

GEO markets

Countries stated on 94% of records

Tivoli Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Tivoli Casino, the way Player Intelligence PRO computes it.

Since 2012, players have posted 5 complaints and 343 reviews about Tivoli Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 39 reviews. Reviews are up 44% on the 12 months before (27). The average review rating fell from 1.89 to 1.49 out of 5 year on year.

Reviewers give Tivoli Casino 1.71 out of 5 on average over 343 rated reviews, against 3.44 across all brands. 16% of the ratings are four or five stars, and 79% are one or two. The review sites’ own scores average 2.4 out of 5 across 2 sites. By that score, Tivoli Casino ranks 3,273rd of 4,286 rated casinos. Reviewers most often praise “Games” (29 reviews), “Withdrawals” (25 reviews) and “Bonuses” (16 reviews). The most common criticism concerns “Fairness & RTP” (110 reviews), “Bonuses” (93 reviews) and “Customer support” (69 reviews).

The countries players state most often are Denmark (94%), Greenland (3.1%) and Netherlands (0.9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Tivoli Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20152016

Complaints count

Period	Value
2015	2
2016	3

Block 02

Complaint categories

Bonus40%2
Withdrawal40%2
Responsible gambling20%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved60%3
Status we do not recognise yet40%2

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

201220132014201520162017201820192020202120222023202420252026

Reviews count

Period	Value
2012	1
2013	2
2014	8
2015	37
2016	22
2017	19
2018	11
2019	27
2020	19
2021	35
2022	28
2023	45
2024	28
2025	27
2026	34

Block 05

Review stars

How the rated reviews split by star.

5 stars9.6%33
4 stars6.4%22
3 stars5.2%18
2 stars4.1%14
1 star75%256

Share of 343 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Games9.3%29
Withdrawals8%25
Bonuses5.1%16
Customer support4.8%15
Website & app3.8%12
Trust & licence2.2%7

Share of the 313 reviews that name at least one aspect.reviews

Criticised

Fairness & RTP35%110
Bonuses30%93
Customer support22%69
Withdrawals19%60
Website & app14%44
Trust & licence11%33

Share of the 313 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

2.5

1.77

1.98

1.95

2.73

1.67

1.79

1.63

1.46

1.4

1.5

2.04

1.44

201220132014201520162017201820192020202120222023202420252026

Rating history

Period	Value
2012	3
2013	1
2014	2.5
2015	1.77
2016	1.98
2017	1.95
2018	2.73
2019	1.67
2020	1.79
2021	1.63
2022	1.46
2023	1.4
2024	1.5
2025	2.04
2026	1.44

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Denmark94%307
Greenland3.1%10
Netherlands0.9%3
United Kingdom0.6%2
Portugal0.6%2
Sweden0.6%2

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	0	–	34	1.44
2025	0	–	27	2.04
2024	0	–	28	1.5
2023	0	–	45	1.4
2022	0	–	28	1.46
2021	0	–	35	1.63
2020	0	–	19	–
2019	0	–	27	1.67
2018	0	–	11	–
2017	0	–	19	–
2016	3	–	22	1.98
2015	2	–	37	1.77
2014	0	–	8	–
2013	0	–	2	–
2012	0	–	1	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	325	2.1 / 5
AskGamblers	3	18	2.7 / 5
Casinomeister	2	–	–

Block 11

Latest complaints and reviews

The newest records about Tivoli Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewOct 9, 2026
1.0 of 5 stars
Denmark · Trustpilot
ReviewOct 8, 2026
1.0 of 5 stars
Denmark · Trustpilot
ReviewSep 25, 2026
5.0 of 5 stars
Portugal · Trustpilot
ComplaintJul 1, 2015
Self-exclusion
Status we do not recognise yet
Casinomeister
ComplaintApr 1, 2015
Bonus winnings confiscated
Status we do not recognise yet
Casinomeister

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers.

Questions about Tivoli Casino

Which affiliate programme runs Tivoli Casino?

Tivoli Casino runs under the Tivoli Affiliates affiliate programme.

Is Tivoli Casino licensed?

Yes. Tivoli Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

Which currencies does Tivoli Casino accept?

Currencies listed for Tivoli Casino: Euros, British pounds sterling, Norwegian kroner. Its site is available in 3 languages: English, Finnish, Norwegian.

Which countries is Tivoli Casino available in?

Tivoli Casino is listed in 3 markets: Finland, Norway, United Kingdom.

What do players say about Tivoli Casino?

Players have filed 5 complaints and written 343 reviews about Tivoli Casino. Players rate Tivoli Casino 2.4 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Tivoli Casino?

Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Fairness & RTP”, “Bonuses” and “Customer support”. 16% of the rated reviews give four or five stars, and 79% give one or two.

Where do Tivoli Casino’s players come from?

The countries named most often in complaints and reviews about Tivoli Casino are Denmark (94%), Greenland (3.1%) and Netherlands (0.9%).

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.