Casino profile

Klasino Casino

Player complaints and reviews about Klasino Casino, plus its operator (United Commissions), licences and welcome offers.

klasino.com

About

Klasino Casino belongs to the United Commissions affiliate programme. The site launched in 2020. It holds a licence from Malta Gaming Authority. The interface is in English. 5 account currencies are listed, including Euros, Canadian dollars, US dollars, New Zealand dollars.

Klasino Casino is listed in 2 markets: Canada and New Zealand.

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Player Intelligence

48 records

What players report about Klasino Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

80% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

2.9 / 5

Trustpilot 2.9

GEO markets

Countries stated on 90% of records

Klasino Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Klasino Casino, the way Player Intelligence PRO computes it.

Since 2018, players have posted 5 complaints and 43 reviews about Klasino Casino on 2 sites. In the 12 months to November 5, 2026, they filed no complaints and posted no reviews.

Reviewers give Klasino Casino 2.53 out of 5 on average over 43 rated reviews, against 3.44 across all brands. 33% of the ratings are four or five stars, and 56% are one or two. The review sites’ own scores average 2.9 out of 5 on one site. By that score, Klasino Casino ranks 2,572nd of 4,286 rated casinos. Reviewers most often praise “Games” (12 reviews), “Withdrawals” (8 reviews) and “Customer support” (7 reviews). The most common criticism concerns “Withdrawals” (17 reviews), “Customer support” (14 reviews) and “Fairness & RTP” (7 reviews).

The countries players state most often are United Kingdom (95%), Canada (2.3%) and Netherlands (2.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Klasino Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

201820192020

Complaints count

Period	Value
2018	1
2019	1
2020	3

Block 02

Complaint categories

Withdrawal40%2
Bonus20%1
KYC / verification20%1
Customer support20%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved80%4
Unresolved20%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

202020212022202320242025

Reviews count

Period	Value
2020	30
2021	7
2022	4
2023	1
2024	0
2025	1

Block 05

Review stars

How the rated reviews split by star.

5 stars26%11
4 stars7%3
3 stars12%5
2 stars7%3
1 star49%21

Share of 43 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Games30%12
Withdrawals20%8
Customer support18%7
Website & app10%4
Bonuses7.5%3
Fairness & RTP5%2

Share of the 40 reviews that name at least one aspect.reviews

Criticised

Withdrawals43%17
Customer support35%14
Fairness & RTP18%7
Account13%5
Website & app13%5
Trust & licence13%5

Share of the 40 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

2.8

1.86

202020212022202320242025

Rating history

Period	Value
2020	2.8
2021	1.86
2022	2
2023	1
2024	0
2025	3

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom95%41
Canada2.3%1
Netherlands2.3%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2025	0	–	1	–
2023	0	–	1	–
2022	0	–	4	–
2021	0	–	7	–
2020	3	–	30	2.8
2019	1	–	0	–
2018	1	–	0	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	43	2.9 / 5
CasinoReviews	5	–	–

Block 11

Latest complaints and reviews

The newest records about Klasino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewJul 29, 2025
3.0 of 5 stars
United Kingdom · Trustpilot
ReviewJan 20, 2023
1.0 of 5 stars
United Kingdom · Trustpilot
ComplaintNov 7, 2020
Support not responding
Resolved
CasinoReviews
ComplaintJun 13, 2020
Withdrawal delay
Resolved
CasinoReviews
ComplaintMar 10, 2020
Bonus winnings confiscated
Unresolved
CasinoReviews

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot.

Questions about Klasino Casino

Who owns Klasino Casino?

Klasino Casino is operated by White Hat Gaming Limited and runs under the United Commissions affiliate programme.

Is Klasino Casino licensed?

Yes. Klasino Casino holds a licence from Malta Gaming Authority.

When was Klasino Casino founded?

Klasino Casino launched in 2020.

Which currencies does Klasino Casino accept?

Currencies listed for Klasino Casino: Euros, Canadian dollars, US dollars, New Zealand dollars, Norwegian kroner. Its site is available in one language: English.

Which countries is Klasino Casino available in?

Klasino Casino is listed in 2 markets: Canada, New Zealand.

What do players say about Klasino Casino?

Players have filed 5 complaints and written 43 reviews about Klasino Casino. Players rate Klasino Casino 2.9 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Klasino Casino?

Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Fairness & RTP”. 33% of the rated reviews give four or five stars, and 56% give one or two.