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Casino profile

Jackie Jackpot Casino

Player complaints and reviews about Jackie Jackpot Casino, plus its operator (OMG Affiliates), licences and welcome offers.

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Capture of the Jackie Jackpot Casino website

About

Jackie Jackpot Casino belongs to the OMG Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2018. It holds licences from Danish Gambling Authority, Malta Gaming Authority, UK Gambling Commission. The interface is available in 5 languages, including English, German, Norwegian, Finnish. 7 account currencies are listed, including British pounds sterling, Euros, US dollars, Norwegian kroner.

Player Intelligence

139 records

What players report about Jackie Jackpot Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

13

77% resolved, of those with a known outcome

Total reviews

126

Across all review sites

Player rating

2.88 / 5

Trustpilot 1.5 · AskGamblers 4.25

GEO markets

13

Countries stated on 93% of records

Jackie Jackpot Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Jackie Jackpot Casino, the way Player Intelligence PRO computes it.

Since 2016, players have posted 13 complaints and 126 reviews about Jackie Jackpot Casino on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 1 review.

The problem players report most often is “Wagering terms”: 15% of the 13 complaints with a labelled problem. Next come “Withdrawal delay” (15%) and “Account blocked” (7.7%). Complaints about “Bonus” make up 31% of those with a topic, against 21% across all brands.

Of the 13 complaints with a known outcome, 77% were resolved, against 59% across all brands. That puts Jackie Jackpot Casino 924th of 1,917 casinos with at least 10 such complaints.

Reviewers give Jackie Jackpot Casino 2.78 out of 5 on average over 125 rated reviews, against 3.44 across all brands. 46% of the ratings are four or five stars, and 48% are one or two. The review sites’ own scores average 2.88 out of 5 across 2 sites. By that score, Jackie Jackpot Casino ranks 2,708th of 4,286 rated casinos. Reviewers most often praise “Games” (37 reviews), “Website & app” (16 reviews) and “Bonuses” (15 reviews). The most common criticism concerns “Bonuses” (26 reviews), “Withdrawals” (25 reviews) and “Customer support” (23 reviews).

The countries players state most often are Denmark (70%), Germany (8.5%) and United Kingdom (8.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Jackie Jackpot Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

No clear strengths emerge from the reviews, as feedback across bonuses, support, and games remains largely balanced. Customer support and the game selection both receive similar amounts of positive and negative feedback.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20202021202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Wagering terms15%2
  • Withdrawal delay15%2
  • Account blocked7.7%1
  • Bonus winnings confiscated7.7%1
  • Bonus not credited7.7%1
  • Deposit not credited7.7%1
  • Verification delay7.7%1
  • Source of funds checks7.7%1
  • Other problems23%3
Share of the 13 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Bonus31%4
  • Withdrawal23%3
  • KYC / verification15%2
  • Account7.7%1
  • Deposit7.7%1
  • Responsible gambling7.7%1
  • Technical7.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved77%10
  • Unresolved23%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Jackie Jackpot Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Jackie Jackpot Casino against the market
MeasureJackie Jackpot CasinoAll brands
Complaints resolved77%59%
Average review rating2.783.44
Complaints per 100 reviews10.326.4
Share of “Bonus” complaints31%21%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars25%31
  • 4 stars22%27
  • 3 stars5.6%7
  • 2 stars3.2%4
  • 1 star45%56
Share of 125 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games31%37
  • Website & app14%16
  • Bonuses13%15
  • Customer support8.5%10
  • Withdrawals8.5%10
  • Fairness & RTP0.8%1
Share of the 118 reviews that name at least one aspect.reviews

Criticised

  • Bonuses22%26
  • Withdrawals21%25
  • Customer support19%23
  • Trust & licence12%14
  • Fairness & RTP11%13
  • Website & app11%13
Share of the 118 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20162017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Denmark70%90
  • Germany8.5%11
  • United Kingdom8.5%11
  • Canada3.1%4
  • Netherlands3.1%4
  • New Zealand1.6%2
  • Brazil0.8%1
  • Chile0.8%1
  • Grenada0.8%1
  • Hungary0.8%1
  • Other countries2.3%3
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–1–
20250–3–
20241–5–
20232–9–
20223–16–
20213–293.75
20204–11–
20190–9–
20180–5–
20170–3–
20160–353.69

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1111.5 / 5
Casino Guru811–
CasinoReviews5––
AskGamblers–44.25 / 5

Block 13

Latest complaints and reviews

The newest records about Jackie Jackpot Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Denmark · Trustpilot

  • Review

    2.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Resolved

    Chile · Casino Guru

  • Complaint

    Self-exclusion

    Unresolved
  • Complaint

    Site or app problems

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Jackie Jackpot Casino

Who owns Jackie Jackpot Casino?

Jackie Jackpot Casino is operated by Aspire Global International Ltd. and runs under the OMG Affiliates affiliate programme.

Is Jackie Jackpot Casino licensed?

Yes. Jackie Jackpot Casino holds 3 licences: Danish Gambling Authority, Malta Gaming Authority, UK Gambling Commission.

When was Jackie Jackpot Casino founded?

Jackie Jackpot Casino launched in 2018. The site has since closed; its profile is kept for reference.

Which currencies does Jackie Jackpot Casino accept?

Currencies listed for Jackie Jackpot Casino: British pounds sterling, Euros, US dollars, Norwegian kroner, Australian dollars, Canadian dollars, Danish krone. Its site is available in 5 languages: English, German, Norwegian, Finnish and 1 more.

What do players say about Jackie Jackpot Casino?

Players have filed 13 complaints and written 126 reviews about Jackie Jackpot Casino. Players rate Jackie Jackpot Casino 2.88 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Jackie Jackpot Casino?

“Wagering terms” – 15% of the 13 complaints about Jackie Jackpot Casino with a labelled problem. Followed by “Withdrawal delay” (15%) and “Account blocked” (7.7%).

Do players report withdrawal problems at Jackie Jackpot Casino?

Withdrawals are the topic of 3 complaints about Jackie Jackpot Casino: 23% of the 13 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them).

Does Jackie Jackpot Casino resolve player complaints?

77% of the 13 complaints about Jackie Jackpot Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Jackie Jackpot Casino is 924th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Jackie Jackpot Casino?

Praised most: “Games”, “Website & app” and “Bonuses”. Criticised most: “Bonuses”, “Withdrawals” and “Customer support”. 46% of the rated reviews give four or five stars, and 48% give one or two.

Where do Jackie Jackpot Casino’s players come from?

The countries named most often in complaints and reviews about Jackie Jackpot Casino are Denmark (70%), Germany (8.5%) and United Kingdom (8.5%).