igamingcpo.com

Casino profile

Zinkra Casino

Player complaints and reviews about Zinkra Casino, plus its operator (OMG Affiliates), licences and welcome offers.

zinkra.com
zinkra.com
Capture of the Zinkra Casino website

Profile

Website
zinkra.com
Established
2021
Operator
OMG Affiliatesaffiliate programme
Company
Starscream Limited Casinos
Licences
Languages
  • English
  • German
  • Finnish
  • Norwegian
  • French
  • Spanish
  • Italian
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • New Zealand dollars
  • Norwegian kroner
  • Indian rupees
  • Japanese yen
  • Brazilian reals
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Ripple
  • TRON
  • USD Coin
  • Australian dollars Show more

About

Zinkra Casino belongs to the OMG Affiliates affiliate programme. The site launched in 2021. It holds a licence from Kahnawake Gaming Commission. The interface is available in 7 languages, including English, German, Finnish, Norwegian. 17 account currencies are listed, including Euros, US dollars, Canadian dollars, New Zealand dollars. We list 8 welcome offers.

Zinkra Casino is listed in 13 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

283 records

What players report about Zinkra Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

27

85% resolved, of those with a known outcome

Total reviews

256

Across all review sites

Player rating

4.0 / 5

Trustpilot 4.0 · AskGamblers 4.0

GEO markets

30

Countries stated on 99% of records

Zinkra Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Zinkra Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 27 complaints and 256 reviews about Zinkra Casino on 4 sites. In the 12 months to November 4, 2026, they filed 8 complaints and posted 21 reviews. Reviews are down 91% on the 12 months before (224). The average review rating fell from 4.49 to 2.33 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 38% of the 26 complaints with a labelled problem. Next come “Bonus winnings confiscated” (12%) and “Self-exclusion” (12%). Complaints about “Withdrawal” make up 56% of those with a topic, against 29% across all brands.

Of the 27 complaints with a known outcome, 85% were resolved, against 59% across all brands. That puts Zinkra Casino 605th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 93%.

Reviewers give Zinkra Casino 4.21 out of 5 on average over 256 rated reviews, against 3.44 across all brands. 80% of the ratings are four or five stars, and 17% are one or two. The review sites’ own scores average 4.0 out of 5 across 2 sites. By that score, Zinkra Casino ranks 758th of 4,286 rated casinos. Reviewers most often praise “Games” (88 reviews), “Customer support” (60 reviews) and “Website & app” (55 reviews). The most common criticism concerns “Customer support” (20 reviews), “Withdrawals” (20 reviews) and “KYC / verification” (13 reviews).

The countries players state most often are Netherlands (18%), Canada (13%) and Germany (8.9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Zinkra Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Few areas receive substantial praise, though game selection has a slight edge with reviewers. Payments and account verification, however, appear to be frequent sources of frustration for players.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay38%10
  • Bonus winnings confiscated12%3
  • Self-exclusion12%3
  • Deposit not credited7.7%2
  • Withdrawal refused7.7%2
  • Winnings voided7.7%2
  • Account blocked3.8%1
  • Wagering terms3.8%1
  • Other problems7.7%2
Share of the 26 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal56%15
  • Bonus15%4
  • Deposit11%3
  • Responsible gambling11%3
  • Account3.7%1
  • KYC / verification3.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved85%23
  • Unresolved15%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Zinkra Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Zinkra Casino against the market
MeasureZinkra CasinoAll brands
Complaints resolved85%59%
Average review rating4.213.44
Complaints per 100 reviews10.526.4
Share of “Withdrawal” complaints56%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars74%190
  • 4 stars5.5%14
  • 3 stars3.1%8
  • 2 stars2%5
  • 1 star15%39
Share of 256 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games48%88
  • Customer support33%60
  • Website & app30%55
  • Bonuses21%38
  • Withdrawals14%26
  • Deposits & payment methods12%22
Share of the 183 reviews that name at least one aspect.reviews

Criticised

  • Customer support11%20
  • Withdrawals11%20
  • KYC / verification7.1%13
  • Bonuses6.6%12
  • Deposits & payment methods4.9%9
  • Website & app4.9%9
Share of the 183 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Netherlands18%50
  • Canada13%37
  • Germany8.9%25
  • New Zealand7.9%22
  • Finland7.1%20
  • United Kingdom6.4%18
  • France5.7%16
  • Poland5.7%16
  • Australia3.6%10
  • Austria3.2%9
  • Other countries20%57
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20267–16–
20259–2294.45
20243–2–
20233–2–
20225–7–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2454.0 / 5
Casino Guru2310–
AskGamblers314.0 / 5
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Zinkra Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    5.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Netherlands · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Zinkra Casino

Who owns Zinkra Casino?

Zinkra Casino is operated by Starscream Limited Casinos and runs under the OMG Affiliates affiliate programme.

Is Zinkra Casino licensed?

Yes. Zinkra Casino holds a licence from Kahnawake Gaming Commission.

When was Zinkra Casino founded?

Zinkra Casino launched in 2021.

Which currencies does Zinkra Casino accept?

Currencies listed for Zinkra Casino: Euros, US dollars, Canadian dollars, New Zealand dollars, Norwegian kroner, Indian rupees, Japanese yen, Brazilian reals and 9 more. Its site is available in 7 languages: English, German, Finnish, Norwegian and 3 more.

What welcome bonuses does Zinkra Casino offer?

8 welcome offers are listed for Zinkra Casino. The first on the list is “Zinkra Casino: 200% up to €1000, 1st Deposit Bonus”, with a 50× wagering requirement.

Which countries is Zinkra Casino available in?

Zinkra Casino is listed in 13 markets: Australia, Austria, Belgium, Canada, Finland, France, Germany, India and 5 more.

What do players say about Zinkra Casino?

Players have filed 27 complaints and written 256 reviews about Zinkra Casino. Players rate Zinkra Casino 4.0 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Zinkra Casino?

“Withdrawal delay” – 38% of the 26 complaints about Zinkra Casino with a labelled problem. Followed by “Bonus winnings confiscated” (12%) and “Self-exclusion” (12%).

Do players report withdrawal problems at Zinkra Casino?

Withdrawals are the topic of 15 complaints about Zinkra Casino: 56% of the 27 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them). Of the withdrawal complaints with a known outcome, 93% were resolved.

Does Zinkra Casino resolve player complaints?

85% of the 27 complaints about Zinkra Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Zinkra Casino is 605th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Zinkra Casino?

Praised most: “Games”, “Customer support” and “Website & app”. Criticised most: “Customer support”, “Withdrawals” and “KYC / verification”. 80% of the rated reviews give four or five stars, and 17% give one or two.

How many complaints has Zinkra Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 8 complaints about Zinkra Casino.

Where do Zinkra Casino’s players come from?

The countries named most often in complaints and reviews about Zinkra Casino are Netherlands (18%), Canada (13%) and Germany (8.9%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Zinkra Casino, and ones players rate about the same.