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Casino profile

Ivibet Casino in Spain

Player complaints and reviews about Ivibet Casino, plus its operator (Hell Partners), licences and welcome offers.

ivibet.com
Capture of the Ivibet Casino website

About

Ivibet Casino belongs to the Hell Partners affiliate programme. The site launched in 2020. It holds licences from Curacao Gaming Control Board, Estonian Tax and Customs Board, Kahnawake Gaming Commission. The interface is available in 15 languages, including English, German, French, Spanish. 41 account currencies are listed, including Euros, US dollars, Canadian dollars, New Zealand dollars. We list 4 welcome offers.

Markets

This brand is listed in 29 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player complaints and reviews in Spain

43 records

43 of the 633 records about Ivibet Casino come from players who state they are in Spain. The figures below are theirs alone; the casino page covers every market.

Total complaints

11

82% resolved, of those with a known outcome

Total reviews

32

Across all review sites

Player rating

1.56 / 5

32 ratings by these players

Share of all records

6.8%

of 633 about Ivibet Casino

What players in Spain say about Ivibet Casino

Players in Spain have filed 11 complaints and written 32 reviews about Ivibet Casino. That is 6.8% of the 633 records about it from every market. Complaints make up 26% of their records, against 20% across all markets. Their reviews rate it 1.56 out of 5 on average (32 ratings), against 2.65 across all markets. 84% of their rated reviews give one or two stars; across all markets the share is 55%.

The most common problem in their complaints is “Account closed”: 27% of 11 complaints with a labelled problem (10% across all markets). Compared with all markets, players here raise “Bonus winnings confiscated” more often: 27% of their labelled complaints against 5.6%. 82% of their 11 complaints with a known outcome were resolved, against 90% across all markets. In the last 12 months: 1 complaint and 14 reviews.

A player counts as being in Spain when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Ivibet Casino in Spain, or compare the market with another one.

Spain and all markets
FigureSpainAll markets
Complaints among all records26%20%
Resolved, of complaints with a known outcome82%90%
Average review rating, out of 51.562.65
Reviews rated 1–2 stars84%55%
Account closed, of labelled complaints27%10%
Bonus winnings confiscated, of labelled complaints27%5.6%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account closed27%3
  • Bonus winnings confiscated27%3
  • Withdrawal delay18%2
  • Deposit not credited9.1%1
  • Verification delay9.1%1
  • Documents rejected or requested again9.1%1
Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account27%3
  • Bonus27%3
  • KYC / verification18%2
  • Withdrawal18%2
  • Deposit9.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved82%9
  • Unresolved18%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars9.4%3
  • 3 stars6.3%2
  • 2 stars6.3%2
  • 1 star78%25
Share of 32 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games9.7%3
  • Withdrawals9.7%3
  • KYC / verification3.2%1
  • VIP & loyalty3.2%1
  • Website & app3.2%1
  • Customer support3.2%1
Share of the 31 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals71%22
  • KYC / verification52%16
  • Trust & licence45%14
  • Account23%7
  • Customer support19%6
  • Deposits & payment methods16%5
Share of the 31 reviews that name at least one aspect.reviews

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–12–
20258–11–
20241–3–
20231–6–
20221–0–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–31–
Casino Guru111–

Block 10

Latest complaints and reviews

The newest records about Ivibet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Spain · Trustpilot

  • Review

    1.0 of 5 stars

    Spain · Trustpilot

  • Complaint

    Withdrawal delay

    Unresolved

    Spain · Casino Guru

  • Complaint

    Account closed

    Unresolved

    Spain · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Resolved

    Spain · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Ivibet Casino in Spain

How many complaints and reviews about Ivibet Casino come from players in Spain?

43 of the 633 complaints and reviews about Ivibet Casino come from players in Spain. Across all its markets, 123 complaints have a known outcome, and 90% of them were resolved.

Who owns Ivibet Casino?

Ivibet Casino is operated by TechOptions Group B.V. and runs under the Hell Partners affiliate programme.

Is Ivibet Casino licensed?

Yes. Ivibet Casino holds 3 licences: Curacao Gaming Control Board, Estonian Tax and Customs Board, Kahnawake Gaming Commission.

When was Ivibet Casino founded?

Ivibet Casino launched in 2020.