Casino profile

Whitebet Casino

Player complaints and reviews about Whitebet Casino, plus its operator (Evoke Gaming), licences and welcome offers.

About

Whitebet Casino belongs to the Evoke Gaming affiliate programme. The site launched in 2006. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 5 languages, including English, Finnish, German, Norwegian. 2 account currencies are listed: Euros, Norwegian kroner.

Whitebet Casino is listed in 4 markets: Germany, Finland, Poland and Norway.

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Player Intelligence

37 records

What players report about Whitebet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

80% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

3.6 / 5

AskGamblers 3.6

GEO markets

Countries stated on 2.7% of records

Whitebet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Whitebet Casino, the way Player Intelligence PRO computes it.

Since 2013, players have posted 5 complaints and 32 reviews about Whitebet Casino on 3 sites.

Reviewers give Whitebet Casino 3.56 out of 5 on average over 24 rated reviews, against 3.44 across all brands. 67% of the ratings are four or five stars, and 17% are one or two. The review sites’ own scores average 3.6 out of 5 on one site. By that score, Whitebet Casino ranks 1,420th of 4,286 rated casinos. Reviewers most often praise “Games” (19 reviews), “Bonuses” (16 reviews) and “Withdrawals” (10 reviews). The most common criticism concerns “Bonuses” (9 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Whitebet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20132014201520162017

Complaints count

Period	Value
2013	1
2014	0
2015	1
2016	2
2017	1

Block 02

Complaint categories

Account20%1
Bonus20%1
Other20%1
Responsible gambling20%1
Withdrawal20%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved80%4
Unresolved20%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20132014201520162017

Reviews count

Period	Value
2013	6
2014	5
2015	14
2016	3
2017	4

Block 05

Review stars

How the rated reviews split by star.

5 stars46%11
4 stars21%5
3 stars17%4
2 stars4.2%1
1 star13%3

Share of 24 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Games63%19
Bonuses53%16
Withdrawals33%10
Customer support23%7
Trust & licence20%6
Website & app17%5

Share of the 30 reviews that name at least one aspect.reviews

Criticised

Bonuses30%9
Fairness & RTP6.7%2
Website & app6.7%2
Account3.3%1
Deposits & payment methods3.3%1
Games3.3%1

Share of the 30 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

3.5

3.58

4.17

3.13

2014201520162017

Rating history

Period	Value
2014	3.5
2015	3.58
2016	4.17
2017	3.13

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Greece100%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2017	1	–	4	–
2016	2	–	3	–
2015	1	–	14	–
2014	0	–	5	–
2013	1	–	6	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	1	31	3.6 / 5
CasinoReviews	4	–	–
latestcasinobonuses.bet	–	1	–

Block 11

Latest complaints and reviews

The newest records about Whitebet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintFeb 6, 2017
Self-exclusion
Resolved
CasinoReviews
ComplaintOct 28, 2016
Withdrawal refused
Resolved
CasinoReviews
ComplaintFeb 15, 2016
Account closed
Resolved
CasinoReviews
ReviewAug 26, 2015
3.0 of 5 stars
Russia · latestcasinobonuses.bet
ComplaintFeb 26, 2013
Bonus not credited
Resolved
CasinoReviews

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers.

Questions about Whitebet Casino

Who owns Whitebet Casino?

Whitebet Casino is operated by Bonnier Gaming Malta Ltd Casinos and runs under the Evoke Gaming affiliate programme.

Is Whitebet Casino licensed?

Yes. Whitebet Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

When was Whitebet Casino founded?

Whitebet Casino launched in 2006.

Which currencies does Whitebet Casino accept?

Currencies listed for Whitebet Casino: Euros, Norwegian kroner. Its site is available in 5 languages: English, Finnish, German, Norwegian and 1 more.

Which countries is Whitebet Casino available in?

Whitebet Casino is listed in 4 markets: Finland, Germany, Norway, Poland.

What do players say about Whitebet Casino?

Players have filed 5 complaints and written 32 reviews about Whitebet Casino. Players rate Whitebet Casino 3.6 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Whitebet Casino?

Praised most: “Games”, “Bonuses” and “Withdrawals”. Criticised most: “Bonuses”. 67% of the rated reviews give four or five stars, and 17% give one or two.