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Casino profile

HeyCasino! in Netherlands

Player complaints and reviews about HeyCasino!, plus its operator (Grande Affiliates), licences and welcome offers.

heycasino.com
Capture of the HeyCasino! website

About

On the HeyCasino! site for Netherlands, we found 5 promotions.

HeyCasino! belongs to the Grande Affiliates affiliate programme. The site launched in 2020. It holds licences from Anjouan Gaming Board, Estonian Tax and Customs Board, Kahnawake Gaming Commission. The interface is available in 4 languages: English, Finnish, Norwegian, French. 9 account currencies are listed, including Euros, Canadian dollars, US dollars, New Zealand dollars. We list 2 welcome offers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Netherlands

26 records

26 of the 49 records about HeyCasino! come from players who state they are in Netherlands. The figures below are theirs alone; the casino page covers every market.

Total complaints

2

Fewer than 5 with a known outcome

Total reviews

24

Across all review sites

Player rating

2.04 / 5

24 ratings by these players

Share of all records

53%

of 49 about HeyCasino!

What players in Netherlands say about HeyCasino!

Players in Netherlands have filed 2 complaints and written 24 reviews about HeyCasino!. That is 53% of the 49 records about it from every market. Complaints make up 7.7% of their records, against 22% across all markets. Their reviews rate it 2.04 out of 5 on average (24 ratings), against 2.3 across all markets. 71% of their rated reviews give one or two stars; across all markets the share is 63%.

In the last 12 months: no complaints and 3 reviews.

A player counts as being in Netherlands when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about HeyCasino! in Netherlands, or compare the market with another one.

Netherlands and all markets
FigureNetherlandsAll markets
Complaints among all records7.7%22%
Average review rating, out of 52.042.3
Reviews rated 1–2 stars71%63%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars17%4
  • 4 stars4.2%1
  • 3 stars8.3%2
  • 2 stars8.3%2
  • 1 star63%15
Share of 24 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals17%4
  • Customer support8.3%2
  • Games4.2%1
  • VIP & loyalty4.2%1
Share of the 24 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals42%10
  • Fairness & RTP25%6
  • Trust & licence25%6
  • Customer support21%5
  • Deposits & payment methods17%4
  • KYC / verification17%4
Share of the 24 reviews that name at least one aspect.reviews

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2023
Rating history

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–3–
20250–5–
20240–2–
20231–13–
20221–1–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–23–
Casino Guru21–

Block 08

Latest complaints and reviews

The newest records about HeyCasino! as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Netherlands · Trustpilot

  • Review

    5.0 of 5 stars

    Netherlands · Trustpilot

  • Review

    5.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Withdrawal refused

    Resolved

    Netherlands · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Netherlands · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about HeyCasino! in Netherlands

What bonuses and promotions does HeyCasino! run in Netherlands?

We read 5 live offers for Netherlands on the HeyCasino! site itself.

How many complaints and reviews about HeyCasino! come from players in Netherlands?

26 of the 49 complaints and reviews about HeyCasino! come from players in Netherlands. Across all its markets, 11 complaints have a known outcome, and 64% of them were resolved.

Who owns HeyCasino!?

HeyCasino! is operated by SpectraWeb Services SRL and runs under the Grande Affiliates affiliate programme.

Is HeyCasino! licensed?

Yes. HeyCasino! holds 3 licences: Anjouan Gaming Board, Estonian Tax and Customs Board, Kahnawake Gaming Commission.