100% up to $500, 1st Deposit Bonus at Guts Casino
- Bonus
- 100%
- Max bonus
- $500
- Min deposit
- $10
- Wagering
- 35x(d+b)
Wagering applies to deposit plus bonus.
Casino profile
Guts Casino
Player complaints and reviews about Guts Casino, plus its operator (Betsson Group Affiliates), licences and welcome offers.
guts.com
Profile
- Website
- guts.com
- Established
- 2013
- Operator
- Betsson Group Affiliatesaffiliate programme
- Company
- Zecure Gaming Limited
- Licences
- Languages
- English
- Norwegian
- Currencies
- Canadian dollars
- Euros
- British pounds sterling
- Norwegian kroner
- New Zealand dollars
- US dollars
About
Guts Casino belongs to the Betsson Group Affiliates affiliate programme. The site launched in 2013. It holds a licence from Malta Gaming Authority. The interface is available in 2 languages: English, Norwegian. 6 account currencies are listed, including Canadian dollars, Euros, British pounds sterling, Norwegian kroner. We list 4 welcome offers.
Guts Casino is listed in 4 markets: Canada, United Kingdom, New Zealand and Norway. On the Guts Casino site for Canada, we found 13 promotions.
Markets
This brand is listed in 4 markets. Pick one to see what it offers there.
Welcome bonuses
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to $500, 2nd Deposit Bonus at Guts Casino
- Bonus
- 100%
- Max bonus
- $500
- Min deposit
- $10
- Wagering
- 35x(d+b)
Wagering applies to deposit plus bonus.
100% up to $500, 3rd Deposit Bonus at Guts Casino
- Bonus
- 100%
- Max bonus
- $500
- Min deposit
- $10
- Wagering
- 35x(d+b)
Wagering applies to deposit plus bonus.
100% up to 500 NZD at Guts Casino
- Bonus
- 100%
- Max bonus
- 500 NZD
- Min deposit
- 10 NZD
- Wagering
- 35x(d+b)
Wagering applies to deposit plus bonus.
Promotions
13 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
€12,500 TWISTER SERIES
€12,500 TWISTER SERIESWin up to €1,000 tickets every week
EXCLUSIVE MTT LEADERBOARDS
EXCLUSIVE MTT LEADERBOARDSTwo Leaderboards. Double the Chances.
GAME OF GUTS
GAME OF GUTSGet rewarded with up to $2,500 in cash
GUTS EXCLUSIVE
GUTS EXCLUSIVE The Festival Malta 2026
GUTS LIVE STREAMING
GUTS LIVE STREAMINGWatch the action and bet on it
GUTS POKER LOYALTY
GUTS POKER LOYALTYGet up to 30% cashback
LIVE CASINO WELCOME BONUS
LIVE CASINO WELCOME BONUSGet a 100% up to $1,000 Bonus
MALTA POKER FESTIVAL AUTUMN 2026
MALTA POKER FESTIVAL AUTUMN 2026 Win a €2,250 Package
POKER EPISODES SEASON 4
POKER EPISODES SEASON 415+ Episodes Running in 2026
POKER WELCOME BONUS
POKER WELCOME BONUSGet up to €1,000 wager-free
PRICE BOOST
PRICE BOOSTBoost your Odds. Boost your Payouts.
THE FESTIVAL MALTA QUALIFIERS 2026
The Festival Malta Qualifiers 2026Win a €1,850 Package
THE KILLARNEY FESTIVAL 2026 QUALIFIERS
THE KILLARNEY FESTIVAL 2026 QUALIFIERSWin a €1,800 Package or €700 Seat
Sign-up requirements
3 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Sign in
- Username
- Password
Player Intelligence
298 records
What players report about Guts Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
63
75% resolved, of those with a known outcome
Total reviews
235
Across all review sites
Player rating
3.32 / 5
AskGamblers 3.35 · Trustpilot 2.3 · casino.ru 4.7 · affgambler.ru 2.25 · Tribuna 4.0
GEO markets
24
Countries stated on 33% of records
Guts Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Guts Casino, the way Player Intelligence PRO computes it.
Since 2013, players have posted 63 complaints and 235 reviews about Guts Casino on 9 sites. In the 12 months to November 5, 2026, they filed 1 complaint and posted 18 reviews.
The problem players report most often is “Withdrawal delay”: 29% of the 55 complaints with a labelled problem. Next come “Documents rejected or requested again” (13%) and “Account closed” (7.3%). Complaints about “Withdrawal” make up 29% of those with a topic, against 29% across all brands.
Of the 63 complaints with a known outcome, 75% were resolved, against 59% across all brands. That puts Guts Casino 1,036th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.
Reviewers give Guts Casino 2.94 out of 5 on average over 218 rated reviews, against 3.44 across all brands. 49% of the ratings are four or five stars, and 42% are one or two. The review sites’ own scores average 3.32 out of 5 across 5 sites. By that score, Guts Casino ranks 1,888th of 4,286 rated casinos. Reviewers most often praise “Games” (97 reviews), “Withdrawals” (72 reviews) and “Bonuses” (67 reviews). The most common criticism concerns “Withdrawals” (51 reviews), “Bonuses” (43 reviews) and “Customer support” (41 reviews).
The countries players state most often are United Kingdom (27%), Canada (15%) and New Zealand (8.2%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Guts Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciated the massive game library with well-known providers and the smooth operation of the games. They also liked the fast withdrawal process and fair bonuses with reasonable wagering requirements.
Players disliked that promotions are not as rewarding as they used to be and often require deposits. They also encountered technical issues and found the verification process messy, which affected their overall gameplay experience.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
15
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 2 |
| 2015 | 13 |
| 2016 | 15 |
| 2017 | 10 |
| 2018 | 3 |
| 2019 | 6 |
| 2020 | 9 |
| 2021 | 0 |
| 2022 | 0 |
| 2023 | 0 |
| 2024 | 1 |
| 2025 | 3 |
| 2026 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay29%16
- Documents rejected or requested again13%7
- Account closed7.3%4
- Account blocked5.5%3
- Bonus winnings confiscated5.5%3
- Deposit not credited5.5%3
- Missing funds5.5%3
- Bonus not credited3.6%2
- Other problems25%14
Block 03
Complaint categories
- Withdrawal29%18
- KYC / verification16%10
- Account13%8
- Payments & refunds13%8
- Bonus7.9%5
- Deposit6.3%4
- Other6.3%4
- Technical4.8%3
- Responsible gambling3.2%2
- Customer support1.6%1
Block 04
Complaint status
- Resolved75%47
- Unresolved25%16
Block 05
Guts Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Guts Casino | All brands |
|---|---|---|
| Complaints resolved | 75% | 59% |
| Average review rating | 2.94 | 3.44 |
| Complaints per 100 reviews | 26.8 | 26.4 |
| Share of “Withdrawal” complaints | 29% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
32
20132014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2013 | 8 |
| 2014 | 14 |
| 2015 | 32 |
| 2016 | 25 |
| 2017 | 27 |
| 2018 | 29 |
| 2019 | 26 |
| 2020 | 18 |
| 2021 | 8 |
| 2022 | 8 |
| 2023 | 11 |
| 2024 | 8 |
| 2025 | 3 |
| 2026 | 18 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars33%72
- 4 stars16%34
- 3 stars9.6%21
- 2 stars7.3%16
- 1 star34%75
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games44%97
- Withdrawals32%72
- Bonuses30%67
- Customer support25%56
- Website & app19%42
- Deposits & payment methods9.5%21
Criticised
- Withdrawals23%51
- Bonuses19%43
- Customer support18%41
- KYC / verification14%31
- Website & app12%27
- Fairness & RTP9%20
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.35
4.35
4.1
2.56
2.45
1.65
2.11
2.75
3.13
2.7
2.38
2.33
2.75
2014201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2014 | 4.35 |
| 2015 | 4.35 |
| 2016 | 4.1 |
| 2017 | 2.56 |
| 2018 | 2.45 |
| 2019 | 1.65 |
| 2020 | 2.11 |
| 2021 | 2.75 |
| 2022 | 3.13 |
| 2023 | 2.7 |
| 2024 | 2.38 |
| 2025 | 2.33 |
| 2026 | 2.75 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom27%26
- Canada15%15
- New Zealand8.2%8
- United Arab Emirates7.1%7
- Norway7.1%7
- Germany6.1%6
- Ireland4.1%4
- United States4.1%4
- Australia3.1%3
- Russia3.1%3
- Other countries15%15
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 18 | – |
| 2025 | 3 | – | 3 | – |
| 2024 | 1 | – | 8 | – |
| 2023 | 0 | – | 11 | – |
| 2022 | 0 | – | 8 | – |
| 2021 | 0 | – | 8 | – |
| 2020 | 9 | – | 18 | – |
| 2019 | 6 | – | 26 | 1.65 |
| 2018 | 3 | – | 29 | 2.45 |
| 2017 | 10 | 70% | 27 | 2.56 |
| 2016 | 15 | 87% | 25 | 4.1 |
| 2015 | 13 | 85% | 32 | 4.35 |
| 2014 | 2 | – | 14 | – |
| 2013 | 0 | – | 8 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| AskGamblers | 42 | 127 | 3.35 / 5 |
| Trustpilot | – | 60 | 2.3 / 5 |
| latestcasinobonuses.bet | – | 21 | – |
| CasinoReviews | 15 | – | – |
| Casino Guru | 4 | 10 | – |
| Tribuna | – | 12 | 4.0 / 5 |
| casino.ru | – | 3 | 4.7 / 5 |
| affgambler.ru | – | 2 | 2.25 / 5 |
| Casinomeister | 2 | – | – |
Block 13
Latest complaints and reviews
The newest records about Guts Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
2.0 of 5 stars
- Review
2.0 of 5 stars
- Complaint
Withdrawal delay
ResolvedEcuador · Casino Guru
- Complaint
Deposit not credited
ResolvedNew Zealand · Casino Guru
- Complaint
Missing funds
Resolved
5 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, Trustpilot, casino.ru, affgambler.ru, Tribuna.
Questions about Guts Casino
Who owns Guts Casino?
Guts Casino is operated by Zecure Gaming Limited and runs under the Betsson Group Affiliates affiliate programme.
Is Guts Casino licensed?
Yes. Guts Casino holds a licence from Malta Gaming Authority.
When was Guts Casino founded?
Guts Casino launched in 2013.
Which currencies does Guts Casino accept?
Currencies listed for Guts Casino: Canadian dollars, Euros, British pounds sterling, Norwegian kroner, New Zealand dollars, US dollars. Its site is available in 2 languages: English, Norwegian.
What welcome bonuses does Guts Casino offer?
4 welcome offers are listed for Guts Casino. The first on the list is “100% up to $500, 1st Deposit Bonus at Guts Casino”, with a 35× wagering requirement.
Which countries is Guts Casino available in?
Guts Casino is listed in 4 markets: Canada, New Zealand, Norway, United Kingdom.
What bonuses and promotions does Guts Casino run in Canada?
We read 13 live offers for Canada on the Guts Casino site itself.
What do players say about Guts Casino?
Players have filed 63 complaints and written 235 reviews about Guts Casino. Players rate Guts Casino 3.32 out of 5 on average across the 5 sites that publish one.
What do players complain about most at Guts Casino?
“Withdrawal delay” – 29% of the 55 complaints about Guts Casino with a labelled problem. Followed by “Documents rejected or requested again” (13%) and “Account closed” (7.3%).
Do players report withdrawal problems at Guts Casino?
Withdrawals are the topic of 18 complaints about Guts Casino: 29% of the 63 with a topic. The most common withdrawal problem is “Withdrawal delay” (89% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.
Does Guts Casino resolve player complaints?
75% of the 63 complaints about Guts Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Guts Casino is 1,036th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Guts Casino?
Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 49% of the rated reviews give four or five stars, and 42% give one or two.
How many complaints has Guts Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 1 complaint about Guts Casino.
Where do Guts Casino’s players come from?
The countries named most often in complaints and reviews about Guts Casino are United Kingdom (27%), Canada (15%) and New Zealand (8.2%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos whose player rating is closest to that of Guts Casino.
