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GetSlots Casino in Germany

Player complaints and reviews about GetSlots Casino, plus its operator (Chilli Partners), licences and welcome offers.

getslots.com
Capture of the GetSlots Casino website

About

GetSlots Casino belongs to the Chilli Partners affiliate programme. The site launched in 2020. It holds a licence from Tobique Gaming Commission. The interface is available in 4 languages: English, German, Canadian, Arabic. 17 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 4 welcome offers.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player complaints and reviews in Germany

29 records

29 of the 239 records about GetSlots Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

5

100% resolved, of those with a known outcome

Total reviews

24

Across all review sites

Player rating

3.13 / 5

24 ratings by these players

Share of all records

12%

of 239 about GetSlots Casino

What players in Germany say about GetSlots Casino

Players in Germany have filed 5 complaints and written 24 reviews about GetSlots Casino. That is 12% of the 239 records about it from every market. Complaints make up 17% of their records, against 14% across all markets. Their reviews rate it 3.13 out of 5 on average (24 ratings), against 4.34 across all markets. 46% of their rated reviews give one or two stars; across all markets the share is 13%.

The most common problem in their complaints is “Deposit not credited”: 40% of 5 complaints with a labelled problem (6.3% across all markets). 100% of their 5 complaints with a known outcome were resolved, against 94% across all markets. In the last 12 months: 1 complaint and no reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about GetSlots Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records17%14%
Resolved, of complaints with a known outcome100%94%
Average review rating, out of 53.134.34
Reviews rated 1–2 stars46%13%
Deposit not credited, of labelled complaints40%6.3%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Deposit40%2
  • Account20%1
  • Bonus20%1
  • KYC / verification20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2021202220232024
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars42%10
  • 4 stars13%3
  • 2 stars8.3%2
  • 1 star38%9
Share of 24 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support30%7
  • Withdrawals26%6
  • Bonuses17%4
  • Games17%4
  • KYC / verification13%3
  • VIP & loyalty8.7%2
Share of the 23 reviews that name at least one aspect.reviews

Criticised

  • Deposits & payment methods22%5
  • Customer support22%5
  • Bonuses13%3
  • Trust & licence8.7%2
  • Fairness & RTP4.3%1
Share of the 23 reviews that name at least one aspect.reviews

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–0–
20241–4–
20231–8–
20220–10–
20211–2–
20201–0–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–20–
Casino Guru54–

Block 09

Latest complaints and reviews

The newest records about GetSlots Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Bonus not credited

    Resolved

    Germany · Casino Guru

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Deposit not credited

    Resolved

    Germany · Casino Guru

  • Complaint

    Verification delay

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about GetSlots Casino in Germany

How many complaints and reviews about GetSlots Casino come from players in Germany?

29 of the 239 complaints and reviews about GetSlots Casino come from players in Germany. Across all its markets, 33 complaints have a known outcome, and 94% of them were resolved.

Who owns GetSlots Casino?

GetSlots Casino is operated by Novatrix SRL and runs under the Chilli Partners affiliate programme.

Is GetSlots Casino licensed?

Yes. GetSlots Casino holds a licence from Tobique Gaming Commission.

When was GetSlots Casino founded?

GetSlots Casino launched in 2020.