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Gamdom Casino in United Kingdom

Player complaints and reviews about Gamdom Casino, plus its operator (Gamdom Affiliates), licences and welcome offers.

gamdom.com
Capture of the Gamdom Casino website

About

On the Gamdom Casino site for United Kingdom, we found 6 promotions and a loyalty programme with 10 tiers.

Gamdom Casino belongs to the Gamdom Affiliates affiliate programme. The site launched in 2016. It holds a licence from Curacao Gaming Control Board. The interface is available in 23 languages, including Bulgarian, Chinese, English, Finnish. 20 account currencies are listed, including Bitcoin, Litecoin, Ethereum, Tether. We list one welcome offer.

Markets

This brand is listed in 19 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    What is Rakeback?

    Rakeback rewards you for your bets in real time, calculated per bet rather than as a flat percentage of your total wagering.

  2. 2

    How is Rakeback calculated?

    Rakeback is based on multiple factors like your bet size, game RTP, and house edge, with each bet contributing individually to your total rewards.

  3. 3

    How do I activate the 15% Instant Rakeback?

    Head to the Rewards page, open "Special Rewards," and enter an affiliate code to activate your 7-day boost.

  4. 4

    Why can't I see my Weekly or Monthly rewards?

    Your rewards are still building in the background and will only appear once they're ready to be claimed at the end of the period.

  5. 5

    What types of rewards are available?

    There are three main types of rewards: Instant, Weekly, and Monthly, all claimable via the Rewards page.

  6. 6

    When can I claim Instant Rakeback?

    Instant Rakeback becomes claimable as soon as you reach the minimum amount, with no expiry once unlocked.

  7. 7

    Do rewards expire?

    Instant rewards don't expire, while Weekly and Monthly rewards must be claimed within their respective timeframes.

  8. 8

    What is the Rewards System?

    It's a dynamic system that offers personalised bonuses, rank progression, and multiple reward types based on your activity and gameplay.

  9. 9

    Do I earn Rakeback while using a bonus?

    No. Rakeback isn't generated while you're completing wager requirements from deposit bonuses.

  10. 10

    Where do I claim my rewards?

    All rewards can be claimed directly from the Rewards page once they become available.

Player complaints and reviews in United Kingdom

159 records

159 of the 3,619 records about Gamdom Casino come from players who state they are in United Kingdom. The figures below are theirs alone; the casino page covers every market.

Total complaints

12

75% resolved, of those with a known outcome

Total reviews

147

Across all review sites

Player rating

2.59 / 5

147 ratings by these players

Share of all records

4.4%

of 3,619 about Gamdom Casino

What players in United Kingdom say about Gamdom Casino

Players in United Kingdom have filed 12 complaints and written 147 reviews about Gamdom Casino. That is 4.4% of the 3,619 records about it from every market. Complaints make up 7.5% of their records, against 3.2% across all markets. Their reviews rate it 2.59 out of 5 on average (147 ratings), against 3.94 across all markets. 59% of their rated reviews give one or two stars; across all markets the share is 20%.

The most common problem in their complaints is “Self-exclusion”: 50% of 12 complaints with a labelled problem (20% across all markets). 75% of their 12 complaints with a known outcome were resolved, against 80% across all markets. In the last 12 months: 1 complaint and 32 reviews.

A player counts as being in United Kingdom when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Gamdom Casino in United Kingdom, or compare the market with another one.

United Kingdom and all markets
FigureUnited KingdomAll markets
Complaints among all records7.5%3.2%
Resolved, of complaints with a known outcome75%80%
Average review rating, out of 52.593.94
Reviews rated 1–2 stars59%20%
Self-exclusion, of labelled complaints50%20%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Self-exclusion50%6
  • Bonus winnings confiscated8.3%1
  • Bonus not credited8.3%1
  • Deposit refund8.3%1
  • Gambling limits8.3%1
  • Withdrawal refused8.3%1
  • Winnings voided8.3%1
Share of the 12 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Responsible gambling58%7
  • Bonus17%2
  • Withdrawal17%2
  • Deposit8.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved75%9
  • Unresolved25%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars33%49
  • 4 stars6.1%9
  • 3 stars2%3
  • 2 stars2.7%4
  • 1 star56%82
Share of 147 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support20%26
  • Games9.3%12
  • Withdrawals7.8%10
  • Fairness & RTP7%9
  • Website & app7%9
  • Deposits & payment methods4.7%6
Share of the 129 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP29%37
  • Customer support17%22
  • Withdrawals17%22
  • Trust & licence16%20
  • Bonuses13%17
  • Account9.3%12
Share of the 129 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201820192020202120222023202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–261.62
20256–263.15
20244–252.44
20231–232.83
20220–12–
20210–6–
20200–4–
20190–16–
20180–8–
20170–1–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–147–
Casino Guru12––

Block 11

Latest complaints and reviews

The newest records about Gamdom Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Winnings voided

    Unresolved

    United Kingdom · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    United Kingdom · Casino Guru

5 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Gamdom Casino in United Kingdom

What bonuses and promotions does Gamdom Casino run in United Kingdom?

We read 6 live offers for United Kingdom on the Gamdom Casino site itself.

Does Gamdom Casino have a loyalty programme in United Kingdom?

Yes. Its loyalty programme for United Kingdom has 10 tiers.

How many complaints and reviews about Gamdom Casino come from players in United Kingdom?

159 of the 3,619 complaints and reviews about Gamdom Casino come from players in United Kingdom. Across all its markets, 112 complaints have a known outcome, and 80% of them were resolved.

Who owns Gamdom Casino?

Gamdom Casino is operated by Smein Hosting N.V. and runs under the Gamdom Affiliates affiliate programme.