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Gamdom Casino

Player complaints and reviews about Gamdom Casino, plus its operator (Gamdom Affiliates), licences and welcome offers.

gamdom.com
Capture of the Gamdom Casino website

About

Gamdom Casino belongs to the Gamdom Affiliates affiliate programme. The site launched in 2016. It holds a licence from Curacao Gaming Control Board. The interface is available in 23 languages, including Bulgarian, Chinese, English, Finnish. 20 account currencies are listed, including Bitcoin, Litecoin, Ethereum, Tether. We list one welcome offer.

Gamdom Casino is listed in 19 markets, among them Canada, France, Belgium and Spain. On the Gamdom Casino site for Spain, we found 7 promotions and a loyalty programme with 10 tiers.

Markets

This brand is listed in 19 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    ¿Caducan los premios?

    Instant rewards don't expire once unlocked. Weekly and Monthly rewards must be claimed within their respective timeframes.

  2. 2

    ¿Cómo activo el 15% de devolución instantánea?

    Vaya a la página de Recompensas, abra "Recompensas especiales" e introduzca un código de afiliado para activar su promoción de 7 días.

  3. 3

    ¿Cómo se calcula el Rakeback?

    El Rakeback se basa en múltiples factores como el tamaño de tu apuesta, el RTP del juego y la ventaja de la casa, contribuyendo cada apuesta individualmente a tu recompensa total.

  4. 4

    ¿Cuándo puedo solicitar el Instant Rakeback?

    El Rakeback Instantáneo se puede reclamar en cuanto alcances la cantidad mínima, sin caducidad una vez desbloqueado.

  5. 5

    ¿Dónde puedo reclamar mis recompensas?

    Todas las recompensas pueden reclamarse directamente desde la página de recompensas una vez que estén disponibles.

  6. 6

    ¿Gano Rakeback con una bonificación?

    No. El Rakeback no se genera mientras estás completando los requisitos de apuesta de los bonos de depósito.

  7. 7

    ¿Qué es el Rakeback?

    El raakeback le recompensa por sus apuestas en tiempo real, calculado por apuesta en lugar de como un porcentaje fijo de su apuesta total.

  8. 8

    ¿Qué es el sistema de recompensas?

    Se trata de un sistema dinámico que ofrece bonificaciones personalizadas, progresión de rango y múltiples tipos de recompensas en función de tu actividad y tu juego.

  9. 9

    ¿Qué tipos de recompensas hay disponibles?

    You can earn Instant, Weekly, and Monthly rewards, all claimable via the Rewards page.

  10. 10

    Why can't I see my Weekly and Monthly rewards?

    Tus recompensas siguen acumulándose en segundo plano y sólo aparecerán cuando estén listas para ser reclamadas al final del periodo.

Player Intelligence

3,619 records

What players report about Gamdom Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

115

80% resolved, of those with a known outcome

Total reviews

3,504

Across all review sites

Player rating

4.14 / 5

Trustpilot 3.1 · AskGamblers 4.45 · casino.ru 4.7 · Tribuna 4.9

GEO markets

122

Countries stated on 96% of records

Gamdom Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Gamdom Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 115 complaints and 3,504 reviews about Gamdom Casino on 8 sites. In the 12 months to November 4, 2026, they filed 31 complaints and posted 514 reviews. That is 33% fewer complaints than in the 12 months before (46). Reviews are up 24% on the 12 months before (414). The average review rating fell from 3.82 to 3.18 out of 5 year on year. Of the complaints with a known outcome, 71% were resolved in the last 12 months, against 84% in the 12 months before.

The problem players report most often is “Self-exclusion”: 20% of the 105 complaints with a labelled problem. Next come “Withdrawal delay” (15%) and “Account blocked” (12%). Complaints about “Withdrawal” make up 29% of those with a topic, against 29% across all brands.

Of the 112 complaints with a known outcome, 80% were resolved, against 59% across all brands. That puts Gamdom Casino 818th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 79%.

Reviewers give Gamdom Casino 3.94 out of 5 on average over 3,488 rated reviews, against 3.44 across all brands. 76% of the ratings are four or five stars, and 20% are one or two. The review sites’ own scores average 4.14 out of 5 across 4 sites. By that score, Gamdom Casino ranks 622nd of 4,286 rated casinos. Reviewers most often praise “Customer support” (540 reviews), “Games” (291 reviews) and “Trust & licence” (282 reviews). The most common criticism concerns “Customer support” (302 reviews), “Fairness & RTP” (239 reviews) and “Withdrawals” (224 reviews).

The countries players state most often are Spain (9.1%), Argentina (8.1%) and Mexico (7.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Gamdom Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Gamdom Casino delivers a fast and modern online gambling experience, particularly appealing to cryptocurrency users, with a clean interface and a wide variety of games. Players appreciate the quick transaction speeds and stable performance, making it a reliable choice for regular gaming sessions.

Users frequently mention strict KYC verification processes that can delay withdrawals, which can be frustrating for those expecting instant payouts. Additionally, the lack of traditional payment options and limited bonus offers are common concerns that affect the overall user experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Self-exclusion20%21
  • Withdrawal delay15%16
  • Account blocked12%13
  • Account closed11%12
  • Winnings voided5.7%6
  • Withdrawal refused4.8%5
  • Bonus winnings confiscated3.8%4
  • Deposit refund3.8%4
  • Other problems23%24
Share of the 105 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal29%33
  • Account25%28
  • Responsible gambling19%22
  • Bonus7%8
  • Other7%8
  • Deposit5.3%6
  • KYC / verification3.5%4
  • Technical2.6%3
  • Payments & refunds1.8%2
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved78%90
  • Unresolved19%22
  • Closed without an outcome1.7%2
  • Open0.9%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Gamdom Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Gamdom Casino against the market
MeasureGamdom CasinoAll brands
Complaints resolved80%59%
Average review rating3.943.44
Complaints per 100 reviews3.326.4
Share of “Withdrawal” complaints29%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars57%1,990
  • 4 stars19%648
  • 3 stars4.3%151
  • 2 stars1.7%61
  • 1 star18%638
Share of 3,488 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support26%540
  • Games14%291
  • Trust & licence13%282
  • Website & app12%260
  • Withdrawals9.5%198
  • Deposits & payment methods5.7%119
Share of the 2,094 reviews that name at least one aspect.reviews

Criticised

  • Customer support14%302
  • Fairness & RTP11%239
  • Withdrawals11%224
  • Trust & licence9.2%192
  • Account8%167
  • Bonuses7.3%152
Share of the 2,094 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Spain9.1%318
  • Argentina8.1%284
  • Mexico7.7%270
  • United Kingdom4.6%159
  • India4.1%142
  • New Zealand4%140
  • Colombia4%139
  • United States3.8%134
  • France3.5%121
  • Chile3.2%110
  • Other countries48%1,668
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262868%3632.8
20255086%5263.9
20241788%2613.35
20238–972.69
20223–641.43
20212–731.56
20200–531.62
20190–1,8994.51
20180–1554.46
20170–13–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–3,3743.1 / 5
Casino Guru8924–
AskGamblers22484.45 / 5
casino.ru–284.7 / 5
Tribuna–284.9 / 5
latestcasinobonuses.bet12–
CasinoReviews2––
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Gamdom Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    Finland · Trustpilot

  • Complaint

    Account

    Resolved
  • Complaint

    Winnings voided

    Unresolved

    United Kingdom · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Unresolved

28 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.

Questions about Gamdom Casino

Who owns Gamdom Casino?

Gamdom Casino is operated by Smein Hosting N.V. and runs under the Gamdom Affiliates affiliate programme.

Is Gamdom Casino licensed?

Yes. Gamdom Casino holds a licence from Curacao Gaming Control Board.

When was Gamdom Casino founded?

Gamdom Casino launched in 2016.

Which currencies does Gamdom Casino accept?

Currencies listed for Gamdom Casino: Bitcoin, Litecoin, Ethereum, Tether, US dollars, Euros, Russian rubles, Japanese yen and 12 more. Its site is available in 23 languages: Bulgarian, Chinese, English, Finnish and 19 more.

What welcome bonuses does Gamdom Casino offer?

One welcome offer is listed for Gamdom Casino. The first on the list is “15% Cashback Bonus (Rakeback) at Gamdom Casino”.

Which countries is Gamdom Casino available in?

Gamdom Casino is listed in 19 markets: Belgium, Bulgaria, Canada, China, Czechia, Finland, France, India and 11 more.

What bonuses and promotions does Gamdom Casino run in Spain?

We read 7 live offers for Spain on the Gamdom Casino site itself.

Does Gamdom Casino have a loyalty programme in Spain?

Yes. Its loyalty programme for Spain has 10 tiers.

What do players say about Gamdom Casino?

Players have filed 115 complaints and written 3,504 reviews about Gamdom Casino. Players rate Gamdom Casino 4.14 out of 5 on average across the 4 sites that publish one.

What do players complain about most at Gamdom Casino?

“Self-exclusion” – 20% of the 105 complaints about Gamdom Casino with a labelled problem. Followed by “Withdrawal delay” (15%) and “Account blocked” (12%).

Do players report withdrawal problems at Gamdom Casino?

Withdrawals are the topic of 33 complaints about Gamdom Casino: 29% of the 114 with a topic. The most common withdrawal problem is “Withdrawal delay” (48% of them). Of the withdrawal complaints with a known outcome, 79% were resolved.

Does Gamdom Casino resolve player complaints?

80% of the 112 complaints about Gamdom Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Gamdom Casino is 818th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Gamdom Casino?

Praised most: “Customer support”, “Games” and “Trust & licence”. Criticised most: “Customer support”, “Fairness & RTP” and “Withdrawals”. 76% of the rated reviews give four or five stars, and 20% give one or two.

How many complaints has Gamdom Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 31 complaints about Gamdom Casino. That is 33% fewer than in the 12 months before, when there were 46.

Where do Gamdom Casino’s players come from?

The countries named most often in complaints and reviews about Gamdom Casino are Spain (9.1%), Argentina (8.1%) and Mexico (7.7%).