igamingcpo.com

Casino profile

Casiny Casino in New Zealand

Player complaints and reviews about Casiny Casino, plus its operator (Affantage Partners), licences and welcome offers.

casiny.com
Capture of the Casiny Casino website

About

The registration form for New Zealand has 6 fields: e-mail, username, password, country, phone and promo code.

Casiny Casino belongs to the Affantage Partners affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is available in 2 languages: English, German. 9 account currencies are listed, including Australian dollars, Euros, US dollars, New Zealand dollars. We list 7 welcome offers.

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Sign-up requirements

8 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Username
  3. Password
  4. Country
  5. Phone
  6. Promo code

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in New Zealand

40 records

40 of the 211 records about Casiny Casino come from players who state they are in New Zealand. The figures below are theirs alone; the casino page covers every market.

Total complaints

2

Fewer than 5 with a known outcome

Total reviews

38

Across all review sites

Player rating

4.11 / 5

38 ratings by these players

Share of all records

19%

of 211 about Casiny Casino

What players in New Zealand say about Casiny Casino

Players in New Zealand have filed 2 complaints and written 38 reviews about Casiny Casino. That is 19% of the 211 records about it from every market. Complaints make up 5% of their records, against 5.2% across all markets. Their reviews rate it 4.11 out of 5 on average (38 ratings), against 4.03 across all markets. 18% of their rated reviews give one or two stars; across all markets the share is 21%.

In the last 12 months: 2 complaints and 10 reviews.

A player counts as being in New Zealand when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Casiny Casino in New Zealand, or compare the market with another one.

New Zealand and all markets
FigureNew ZealandAll markets
Complaints among all records5%5.2%
Average review rating, out of 54.114.03
Reviews rated 1–2 stars18%21%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars66%25
  • 4 stars13%5
  • 3 stars2.6%1
  • 2 stars2.6%1
  • 1 star16%6
Share of 38 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support44%15
  • Withdrawals38%13
  • Games24%8
  • Website & app18%6
  • Bonuses5.9%2
  • KYC / verification5.9%2
Share of the 34 reviews that name at least one aspect.reviews

Criticised

  • Bonuses15%5
  • Fairness & RTP12%4
  • Website & app5.9%2
  • Withdrawals5.9%2
  • Account2.9%1
  • Games2.9%1
Share of the 34 reviews that name at least one aspect.reviews

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2025
Rating history

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–8–
20250–264.38
20240–4–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–36–
Casino Guru22–

Block 08

Latest complaints and reviews

The newest records about Casiny Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    New Zealand · Casino Guru

  • Review

    5.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Wrong calculation

    Resolved

    New Zealand · Casino Guru

  • Review

    5.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    New Zealand · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Casiny Casino in New Zealand

What does Casiny Casino ask for at registration in New Zealand?

The Casiny Casino registration form for New Zealand has 6 fields: e-mail, username, password, country, phone, promo code.

How many complaints and reviews about Casiny Casino come from players in New Zealand?

40 of the 211 complaints and reviews about Casiny Casino come from players in New Zealand. Across all its markets, 11 complaints have a known outcome, and 100% of them were resolved.

Who owns Casiny Casino?

Casiny Casino is operated by Neptune Projects SRL and runs under the Affantage Partners affiliate programme.

Is Casiny Casino licensed?

Yes. Casiny Casino holds a licence from Tobique Gaming Commission.