igamingcpo.com

Casino profile

SpinBit Casino

Player complaints and reviews about SpinBit Casino, plus its operator (Affantage Partners), licences and welcome offers.

spinbit.com
spinbit.com
Capture of the SpinBit Casino website

Profile

Website
spinbit.com
Established
2021
Operator
Affantage Partnersaffiliate programme
Company
Pretense Flip N.V.
Licences
Languages
  • English
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • New Zealand dollars
  • Bitcoin
  • Litecoin
  • Ethereum
  • Tether

About

SpinBit Casino belongs to the Affantage Partners affiliate programme. The site launched in 2021. It holds a licence from Curacao Gaming Control Board. The interface is in English. 8 account currencies are listed, including Euros, US dollars, Canadian dollars, New Zealand dollars. We list 9 welcome offers.

SpinBit Casino is listed in 3 markets: Canada, New Zealand and Austria.

Markets

This brand is listed in 3 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

530 records

What players report about SpinBit Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

11

91% resolved, of those with a known outcome

Total reviews

519

Across all review sites

Player rating

4.0 / 5

Trustpilot 4.0

GEO markets

15

Countries stated on 99% of records

SpinBit Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about SpinBit Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 11 complaints and 519 reviews about SpinBit Casino on 4 sites. In the 12 months to November 4, 2026, they filed 6 complaints and posted 66 reviews. Reviews are down 81% on the 12 months before (348). The average review rating fell from 4.29 to 2.76 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 36% of the 11 complaints with a labelled problem. Next come “Deposit not credited” (18%) and “Account blocked” (9.1%). Complaints about “Withdrawal” make up 36% of those with a topic, against 29% across all brands.

Of the 11 complaints with a known outcome, 91% were resolved, against 59% across all brands. That puts SpinBit Casino 354th of 1,917 casinos with at least 10 such complaints.

Reviewers give SpinBit Casino 3.89 out of 5 on average over 519 rated reviews, against 3.44 across all brands. 72% of the ratings are four or five stars, and 24% are one or two. The review sites’ own scores average 4.0 out of 5 on one site. By that score, SpinBit Casino ranks 758th of 4,286 rated casinos. Reviewers most often praise “Customer support” (219 reviews), “Withdrawals” (96 reviews) and “Games” (70 reviews). The most common criticism concerns “Withdrawals” (69 reviews), “Customer support” (54 reviews) and “Bonuses” (45 reviews).

The countries players state most often are New Zealand (94%), Canada (1.3%) and Australia (1.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about SpinBit Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Payments appear to be a strength, with notably more positive feedback than negative. Customer support, however, draws more complaints than praise, potentially impacting overall satisfaction.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay36%4
  • Deposit not credited18%2
  • Account blocked9.1%1
  • Account closed9.1%1
  • Bonus not credited9.1%1
  • Missing funds9.1%1
  • Self-exclusion9.1%1
Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal36%4
  • Account18%2
  • Deposit18%2
  • Bonus9.1%1
  • Payments & refunds9.1%1
  • Responsible gambling9.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved91%10
  • Unresolved9.1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

SpinBit Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

SpinBit Casino against the market
MeasureSpinBit CasinoAll brands
Complaints resolved91%59%
Average review rating3.893.44
Complaints per 100 reviews2.126.4
Share of “Withdrawal” complaints36%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars61%314
  • 4 stars12%61
  • 3 stars3.9%20
  • 2 stars4.4%23
  • 1 star19%101
Share of 519 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support49%219
  • Withdrawals21%96
  • Games16%70
  • Website & app12%52
  • Bonuses10%46
  • KYC / verification5.1%23
Share of the 450 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals15%69
  • Customer support12%54
  • Bonuses10%45
  • Fairness & RTP7.8%35
  • Trust & licence6.9%31
  • KYC / verification4%18
Share of the 450 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • New Zealand94%498
  • Canada1.3%7
  • Australia1.1%6
  • United States0.6%3
  • Austria0.4%2
  • Germany0.4%2
  • Hungary0.4%2
  • Argentina0.2%1
  • Brazil0.2%1
  • Spain0.2%1
  • Other countries0.8%4
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–592.56
20253–3464.29
20240–604.12
20234–352.54
20220–18–
20210–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–5094.0 / 5
Casino Guru810–
latestcasinobonuses.bet2––
AskGamblers1––

Block 13

Latest complaints and reviews

The newest records about SpinBit Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    New Zealand · Trustpilot

  • Review

    5.0 of 5 stars

    New Zealand · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    New Zealand · Casino Guru

  • Complaint

    Deposit not credited

    Resolved

    New Zealand · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about SpinBit Casino

Who owns SpinBit Casino?

SpinBit Casino is operated by Pretense Flip N.V. and runs under the Affantage Partners affiliate programme.

Is SpinBit Casino licensed?

Yes. SpinBit Casino holds a licence from Curacao Gaming Control Board.

When was SpinBit Casino founded?

SpinBit Casino launched in 2021.

Which currencies does SpinBit Casino accept?

Currencies listed for SpinBit Casino: Euros, US dollars, Canadian dollars, New Zealand dollars, Bitcoin, Litecoin, Ethereum, Tether. Its site is available in one language: English.

What welcome bonuses does SpinBit Casino offer?

9 welcome offers are listed for SpinBit Casino. The first on the list is “150% up to A$1,000”, with a 40× wagering requirement.

Which countries is SpinBit Casino available in?

SpinBit Casino is listed in 3 markets: Austria, Canada, New Zealand.

What do players say about SpinBit Casino?

Players have filed 11 complaints and written 519 reviews about SpinBit Casino. Players rate SpinBit Casino 4.0 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at SpinBit Casino?

“Withdrawal delay” – 36% of the 11 complaints about SpinBit Casino with a labelled problem. Followed by “Deposit not credited” (18%) and “Account blocked” (9.1%).

Do players report withdrawal problems at SpinBit Casino?

Withdrawals are the topic of 4 complaints about SpinBit Casino: 36% of the 11 with a topic. The most common withdrawal problem is “Withdrawal delay” (100% of them).

Does SpinBit Casino resolve player complaints?

91% of the 11 complaints about SpinBit Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, SpinBit Casino is 354th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about SpinBit Casino?

Praised most: “Customer support”, “Withdrawals” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 72% of the rated reviews give four or five stars, and 24% give one or two.

How many complaints has SpinBit Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 6 complaints about SpinBit Casino.

Where do SpinBit Casino’s players come from?

The countries named most often in complaints and reviews about SpinBit Casino are New Zealand (94%), Canada (1.3%) and Australia (1.1%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with SpinBit Casino, and ones players rate about the same.