Casino profile

Casinostars.io

Player complaints and reviews about Casinostars.io, plus its operator (Mematogroup Affiliate), licences and welcome offers.

casinostars.io

About

Casinostars.io belongs to the Mematogroup Affiliate affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 6 languages, including English, German, Spanish, French. 16 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 10 welcome offers.

Casinostars.io is listed in 11 markets, among them Canada, Germany, France and Belgium. On the Casinostars.io site for Portugal, we found 3 promotions and 7 tournaments.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Exclusive
200% up to €400, No Wagering at Casinostars.io
Bonus
200%
Max bonus
€400
Min deposit
€20
Wagering
No Wagering Bonuses
Exclusive
150% up to €300 + 100 Free Spins at Casinostars.io
Bonus
150%
Max bonus
€300
Min deposit
€20
Wagering
No Wagering Bonuses
Exclusive
150% up to €300, No Wagering at Casinostars.io
Bonus
150%
Max bonus
€300
Min deposit
€20
Wagering
No Wagering Bonuses
Exclusive
100% up to €300 at Casinostars.io
Bonus
100%
Max bonus
€300
Min deposit
€20
Wagering
No Wagering Bonuses
Max bet
€3
Exclusive
20 Free Spins at Casinostars.io
Free spins
20
100% up to €100 on Wednesdays at Casinostars.io
Bonus
100%
Max bonus
€100
Min deposit
€20
Wagering
5xd
Max bet
C$3
Wagering applies to the deposit.
100% up to €300, Welcome Bonus at Casinostars.io
Bonus
100%
Max bonus
€300
Min deposit
€20
Wagering
No Wagering Bonuses
Max bet
€3
100% up to 3000 NOK, Welcome Bonus at Casinostars.io
Bonus
100%
Max bonus
3000 NOK
Min deposit
200 NOK
Wagering
No Wagering Bonuses
Max bet
30 NOK
100% up to 300 CAD, Welcome Bonus at Casinostars.io
Bonus
100%
Max bonus
300 CAD
Min deposit
20 CAD
Wagering
No Wagering Bonuses
Max bet
3 CAD
Up to 150 Free Spins at Casinostars.io
Min deposit
€20
Wagering
5x
Max bet
€3

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

8,000€ Total Prize Pool!
SlotsCassino ao
Terms
8,000€ Total Prize Pool!
1. This promotion is available to all registered users who are eligible to participate in promotions. 2. The Tournament runs from 00:00 UTC on August 1st, 2026 until 23:59 UTC on August 31st, 2026. 3. Only real-money wagering on the eligible slot games listed above will be considered. Spins made with bonus funds, free spins, or promotional credits do not count. 4. The Tournament leaderboard is based on the highest single-spin win multiplier achieved during the Tournament period. 5. The multiplier is calculated as: Win Amount ÷ Bet Amount. 6. Only a player's highest achieved multiplier will be counted for leaderboard ranking. 7. A minimum qualifying stake of €0.10 per spin (or currency equivalent) applies. 8. Tournament prizes will be credited automatically within 24 hours after the Tournament ends. 9. The Tournament will be considered valid once the minimum required number of participants has been reached. 10. The Casino reserves the right to modify, suspend, or cancel the Tournament and its rules at any time. In the event of any dispute, the Casino's decision is final.
25.000.000€ Total Prize Pool
Pragmatic Play Drops & Wins25.000.000€ Total Prize Pool
Get ready for the ultimate Pragmatic Play Drops & Wins experience, featuring a massive €25,000,000 total prize pool across the entire promotion.
With fresh action every week, you can jump into Daily…
Read in full
25.000.000€ Total Prize Pool
Pragmatic Play Drops & Wins25.000.000€ Total Prize Pool
Get ready for the ultimate Pragmatic Play Drops & Wins experience, featuring a massive €25,000,000 total prize pool across the entire promotion.
With fresh action every week, you can jump into Daily Tournaments and the thrilling Weekly Wheel Drops for nonstop chances to win.
One simple opt-in per week unlocks all rewards – then spin, collect, and win big!
The promotion runs from March 4th, 2026 to March 3rd, 2027.
HOW TO WIN
Each week includes 7 Daily Tournaments and 1 Weekly Wheel Drop, running from Wednesday 19:01 CET to the following Wednesday 18:59 CET.
To participate, simply open any participating game and opt-in via the in-game pop-up. Opt-in is required once per week.
WEEKLY WHEEL DROPS
Prize pool: €350,000 per week
Win criteria: Collect 3 wheel pieces and spin the wheel
No minimum bet requirement
Quantity
Prize
1
100,000x
3
10,000x
6
5,000x
10
1,000x
30
500x
50
100x
600
50x
7,500
10x
69,000
5x
5,000
20 Free Spins
15,000
10 Free Spins
DAILY TOURNAMENTS
Prize pool: €20,000 per week
Win criteria: Highest total win multipliers (win/bet)
Minimum qualifying bet: €0.15
Round limit: 5,000 bets
Rank
Prize
1
€3,000
2
€2,000
3 - 4
€1,000
5 - 10
€500
11 - 20
€200
21 - 40
€100
41 - 80
€50
81 - 160
€20
161 - 300
€10
301 - 500
€5
QUALIFYING GAMES
Gates of Olympus 1000
Sweet Bonanza 1000
Gates of Olympus
Sweet Bonanza
Sugar Rush 1000
Starlight Princess 1000
Big Bass Splash
Sugar Rush
Big Bass Bonanza
Big Bass Vegas Double Down Deluxe
Zeus vs Hades – Gods of War
Bigger Bass Bonanza
Chests of Cai Shen
Fruit Party
The Dog House Megaways
5 Lions Megaways
Wisdom of Athena 1000
The Dog House
Big Bass – Secrets of the Golden Lake
Big Bass Floats my Boat
Big Bass – Hold & Spinner
Big Bass Mission Fishin’
Big Bass Amazon Xtreme
Wisdom of Athena
Wild West Gold
Great Rhino Megaways
Wolf Gold
Book of Fallen
Mustang Gold
John Hunter and the Tomb of the Scarab Queen
Big Bass Boxing Bonus Round
Starlight Princess
Bigger Bass Splash
5 Lions Megaways 2
The Dog House – Royal Hunt
Big Bass Floats My Boat
Big Bass Bonanza 1000
Gates of Olympus Super Scatter
Gates of Hades
Sweet Bonanza Super Scatter
Sweet Rush Bonanza
Big Bass Reel Repeat
Bigger Barn House Bonanza
Chests of Cai Shen 2
Starlight Princess Super Scatter
Sugar Rush Super Scatter
Fortune of Olympus
Big Bass Splash 1000
Zeus vs Hades – Gods of War 250
Cyberheist City
Fire Stampede Ultimate
3 Magic Eggs
Knights vs Barbarians
Treasures of Osiris
Mummy’s Jewels 100
Rolling in Treasures
Haunted Crypt
Wild Skullz
Pragmatic Play Drops & Wins Terms and Conditions
WEEKLY WHEEL DROPS
1. Players must place real money spins on participating games to qualify for wheel pieces.
2. Wheel pieces are randomly awarded, and only one piece can be collected per spin.
3. Players must collect all three (3) wheel pieces to qualify for a prize. Partial collections do not award prizes.
4. Once all pieces are collected, players can spin the prize wheel to receive a random reward.
5. Each player can win a maximum of two (2) prizes per Weekly Wheel Drop.
6. Prizes include bet multipliers and Free Spins, awarded in the same game and bet level as the qualifying spin.
7. All winnings are capped at a €1 bet level or currency equivalent.
8. Free Spins must be used within seven (7) days from the time of award.
DAILY TOURNAMENTS
1. Players must opt-in and place real money bets on participating games.
2. Minimum qualifying bet is €0.15 or currency equivalent.
3. Only the first 5,000 qualifying bets will count toward the leaderboard score.
4. The score is calculated as the total sum of win multipliers (win divided by bet).
5. Bonus Buy and special feature bets are calculated based on their total bet value.
6. Jackpot wins are excluded from tournament scoring.
7. In case of a tie, the player who reached the score first will rank higher.
8. Prizes are awarded as cash and are wager-free.
Voltar
€5,000,000 Prize Pool!
SlotsCassino ao
Terms
€5,000,000 Prize Pool!
1. The Lucky Rush Network Leaderboards promotion runs from 06.03.2026 00:00 CET to 17.01.2027 23:59 CET. 2. Only real-money bets qualify for the promotion. 3. Players must join each leaderboard before participating. 4. Points are calculated based on the win-to-bet ratio multiplied by 100. 5. Only the best 25 scores per player count towards the leaderboard ranking. 6. Cash prizes will be credited after each leaderboard ends. 7. Playtech reserves the right to modify or cancel the promotion at any time. 8. For the full leaderboard structure and detailed prize pool breakdown, please see the Terms & Conditions [here].

Tournaments

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Afiliados
Earn more by joining our Affiliate Program! Harnessing over 20 years’ experience working at the heart of the online gaming industry, we represents a prime collection of the world’s fastest growing casinos. Our brands are unstoppable thanks to a trailblazing…
Read in full
Afiliados
Earn more by joining our Affiliate Program! Harnessing over 20 years’ experience working at the heart of the online gaming industry, we represents a prime collection of the world’s fastest growing casinos. Our brands are unstoppable thanks to a trailblazing combination of irresistible bonuses, a vast choice of games, genuinely superior software, first-class customer service and bulletproof security. We’re committed to driving unrivalled growth, maintaining incredible player retention and ensuring all partners share in our success. Why Us? Because of our true affiliate dream team of experts that are eager to maintain long-term relationships and offer high commission payouts, timely payments, and outstanding content and design assistance for round-the-clock traffic conversion. NNCO deals / CPA – Hybrid deals / Lifetime Revenue Share On-time payouts - NET 15 In depth analytics tools - Different integrations Dedicated affiliate managers More info about our Affiliate Program Read Review AskGamblers Read Review Casino Guru Read Review AboutSlots Read Review LCB.org Read Review TheGambleTimes.com Read Review Casino Dot Review Read Review Modern World Casinos Read Review Zero Wager Bonus AjudaSobre nósAfiliadosTermos e CondiçõesTermos e Condições do
Termos e Condições
By using and accessing Casinostars.io, you acknowledge that you fully understand and agree to be legally bound by our Terms of Service and Responsible Gaming Policy. All players must be above the age of 18 and reside in countries where gambling is legal to…
Read in full
Termos e Condições
By using and accessing Casinostars.io, you acknowledge that you fully understand and agree to be legally bound by our Terms of Service and Responsible Gaming Policy. All players must be above the age of 18 and reside in countries where gambling is legal to play on Casinostars.io. Gambling can be addictive; please Play Responsibly. For help, visit our Responsible Gambling page © 2026 Casinostars - all rights reserved
Como jogar
Blackjack Overview Multi-hand Blackjack is played with two standard decks of 52 playing cards that are shuffled after dealing each hand or hands. You may play up to three hands at once. The aim is to beat the Dealer's hand by either getting a higher value…
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Como jogar
Blackjack Overview Multi-hand Blackjack is played with two standard decks of 52 playing cards that are shuffled after dealing each hand or hands. You may play up to three hands at once. The aim is to beat the Dealer's hand by either getting a higher value hand, without exceeding 21, or by the Dealer's hand going bust. Playing Blackjack Select a chip size by clicking on one of the chip denomination that you want. Place a wager by clicking the center betting circle in the play area; continue clicking the wager circle until you have placed the number of chips you want to wager. To increase your wager left-click on the betting circle. The wager will increase one chip at a time. To reduce or remove a wager, right-click on the betting circle. The wager will decrease one chip at a time. Once you have the chips in the bet circle, click the Deal button. Both you and the dealer are dealt two cards. The Dealer is dealt two cards, one card face-up and one card face-down. Your cards are both dealt face up. Depending on the cards you are dealt, different betting options will be given. You can perform more than one option, or repeat one option, depending on the stage of the game. Hit - Click the Hit option if you want the Dealer to deal you another card from the deck. Stand - Click the Stand button if you do not wish to receive any more cards. The dealer will then play his hand in order to complete the game. Split - Click the Split button to divide your hand into two separate hands. A new card is then dealt to each hand. You can Split a maximum number of 3 times per game, equaling 4 hands. Note that Aces can only be split once. Double Down - Click the Double button in order to place a side wager equal to your original. Chips will automatically be added to the table and you will get only one card. Take Insurance - Click the Insurance button in order to place a wager equal to half your original wager against the Dealer getting a Blackjack. This option is only given when the dealer is showing an Ace. Example: Use the Insurance option if the Dealer’s first card is an Ace. You take Insurance against the Dealer getting a Blackjack. Game Rules Multi-hand Blackjack is played with two standard decks of 52 playing cards that are shuffled after the completion of every game. The Dealer checks for a Blackjack when he is dealt a 10 or an Ace. If the Dealer has a Blackjack, the game is over. Blackjack always beats any other hand with a value of 21. All face cards - Jacks, Kings and Queens, have a value of 10. Aces can have a value of either 1 or 11. All other cards have their face value. You may draw up to nine additional cards to make a hand of eleven cards, provided the value of your hand does not exceed 21. If your hand does not exceeded 21 after receiving eleven cards, your hand automatically Stands, and the Dealer plays his hand. The Dealer Hits on a soft 17. If the Dealer's hand exceeds 21, it is bust, and you automatically win. If you are dealt an Ace and a card with a value of 10, you have Blackjack. Your hand automatically Stands. Your hand cannot be beaten, only matched. When your hand and the Dealer's hand tie, it is called a push. Your original wager amount is returned to you. If both the Dealer and your hand have Blackjack, this is considered a push. Your original wager amount is returned to you. If the Dealer gets Blackjack after you have Split or Doubled Down, the entire wager amount is lost. Splitting You can Split two cards of the same value, such as a Queen and a Ten, or two Fours. Your hand is divided into two separate hands and a wager equal to your original wager is placed on the second hand. If you Split a pair of Aces and then draw a card with a value of 10, this is not Blackjack, although it has a value of 21. This rule also applies to splitting pairs of cards with a value of 10. This rule excludes Aces. Aces are only Split once. If you Split a pair of Aces, each Ace is dealt one card, and the hand automatically Stands. Double Down You can Double Down after receiving your first two cards. The Double Down wager is equal to your original wager amount. You can Double Down after a Split. Insurance You can take Insurance if the Dealer's first card is an Ace. The Insurance wager is equal to half your original wager amount. Insurance wager wins or losses are independent from your original wager. Insurance only covers your original hand. It does not cover any second hands on a Split, or a Double Down wager. If the Dealer does not have a Blackjack, the Insurance wager is removed from the table. The game continues. If the dealer has Blackjack, the Insurance wager is paid out at odds of 2:1. Insurance - This is a side wager against the possibility of the Dealer getting Blackjack. You can take Insurance if the Dealer’s first card is an Ace. Insurance costs half your original wager. Push - This is when your hand and the Dealer’s hand tie. You are paid your original wager. Split - You can Split two cards with the same Denomination or Value, such as a King and a Jack, or two Sevens. Therefore, your wager is doubled. A new card is dealt to each hand and you play these hands as normal. You can Split a maximum number of 3 times, equaling 4 hands. This rule excludes Aces. Ace are only Split once. Stand - This is when you are satisfied with the value of your hand and do not want to draw any more cards. This ends the play of your hand. The Dealer plays their hand and both hands are compared. Value - Value refers to the numerical value of a card. Jack, Queen and King have the value of 10. The Ace card has a value of either 1 or 11. Payout If you win with a Blackjack you are paid out at odds of 3:2 on your original wager, in other words, you win back one and a half times your original wager amount, plus your original wager. If you have a winning hand but not a Blackjack, you are paid out at odds of 1 to 1 on your original wager. Example: You bet 100. If you win, you get your 100 back, plus 100 profits. If you lose against a Dealer’s Blackjack and have taken Insurance, you are paid out at odds of 2 to 1 on your Insurance wager, in other words, you get your original wager amount back plus the insurance amount. Example: You bet 100 and pay 50 insurance. If dealer does not have blackjack you get your 150 back, plus 50 profits.
Jogos
Pesquisar
Bater e Rápido
Pesquisar
Notícias e blog
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Politica de Reembolso
The following policy describes the refund practices for Casinostars; 1. No refund can be completed once the alleged deposit (including the bonus) has been played using the Casinostars service. 2. A refund request will only be considered if it is requested…
Read in full
Politica de Reembolso
The following policy describes the refund practices for Casinostars; 1. No refund can be completed once the alleged deposit (including the bonus) has been played using the Casinostars service. 2. A refund request will only be considered if it is requested within the first twenty-four (24) hours of the alleged transaction, or within thirty (30) days if a Player alleges that another individual (or a minor) has accessed his/her Player Account. Refund requests should be send to [email protected] 3. Player should play using a fair method on all games and should not in any way affect outcome of that game. This includes using computer aids, mathematical equations, betting systems etc 4. Refund request will be reviewed by Casinostars. Player will receive a solution about refunding and after reviewing the funds will be restored in the time of 5 working days. AjudaSobre nósAfiliadosTermos e CondiçõesTermos e Condições do

Player Intelligence

96 records

What players report about Casinostars.io on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

84% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

3.9 / 5

Trustpilot 3.5 · AskGamblers 4.3

GEO markets

Countries stated on 67% of records

Casinostars.io complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Casinostars.io, the way Player Intelligence PRO computes it.

Since 2024, players have posted 19 complaints and 77 reviews about Casinostars.io on 4 sites. In the 12 months to November 5, 2026, they filed 3 complaints and posted 33 reviews. Reviews are up 106% on the 12 months before (16).

The problem players report most often is “Account closed”: 16% of the 19 complaints with a labelled problem. Next come “Withdrawal refused” (16%) and “Account blocked” (11%). Complaints about “Account” make up 32% of those with a topic, against 15% across all brands.

Of the 19 complaints with a known outcome, 84% were resolved, against 59% across all brands. That puts Casinostars.io 631st of 1,916 casinos with at least 10 such complaints.

Reviewers give Casinostars.io 3.76 out of 5 on average over 76 rated reviews, against 3.44 across all brands. 71% of the ratings are four or five stars, and 28% are one or two. The review sites’ own scores average 3.9 out of 5 across 2 sites. By that score, Casinostars.io ranks 942nd of 4,287 rated casinos. Reviewers most often praise “Games” (36 reviews), “Withdrawals” (34 reviews) and “Customer support” (29 reviews). The most common criticism concerns “Bonuses” (11 reviews), “Fairness & RTP” (10 reviews) and “Withdrawals” (9 reviews).

The countries players state most often are Germany (14%), France (13%) and Canada (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Casinostars.io: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the great selection of games and the fast verification and withdrawal processes. Many highlighted the impressive support and smooth gameplay as key reasons for their enjoyment.

Players disliked the lack of responsive customer support, particularly after negative experiences with the live chat. There were complaints about the casino refusing to pay out winnings and making excuses for their actions.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

202420252026

Complaints count

Period	Value
2024	10
2025	6
2026	3

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Account closed16%3
Withdrawal refused16%3
Account blocked11%2
Bonus winnings confiscated11%2
Deposit not credited11%2
Support not responding11%2
Registration5.3%1
Double charge5.3%1
Other problems16%3

Share of the 19 complaints with a labelled problem.complaints

Block 03

Complaint categories

Account32%6
Withdrawal26%5
Bonus11%2
Deposit11%2
Customer support11%2
Payments & refunds5.3%1
Responsible gambling5.3%1

Share of complaints by category.complaints

Block 04

Complaint status

Resolved84%16
Unresolved16%3

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Casinostars.io against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Casinostars.io against the market
Measure	Casinostars.io	All brands
Complaints resolved	84%	59%
Average review rating	3.76	3.44
Complaints per 100 reviews	24.7	26.4
Share of “Account” complaints	32%	15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

202420252026

Reviews count

Period	Value
2024	13
2025	43
2026	21

Block 07

Review stars

How the rated reviews split by star.

5 stars67%51
4 stars3.9%3
3 stars1.3%1
2 stars2.6%2
1 star25%19

Share of 76 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Games50%36
Withdrawals47%34
Customer support40%29
Website & app33%24
Bonuses22%16
Deposits & payment methods13%9

Share of the 72 reviews that name at least one aspect.reviews

Criticised

Bonuses15%11
Fairness & RTP14%10
Withdrawals13%9
Website & app6.9%5
Customer support5.6%4
Trust & licence5.6%4

Share of the 72 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

3.83

3.79

3.64

202420252026

Rating history

Period	Value
2024	3.83
2025	3.79
2026	3.64

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Germany14%9
France13%8
Canada11%7
Greece9.4%6
Spain7.8%5
Latvia6.3%4
Sweden6.3%4
Israel4.7%3
Kuwait3.1%2
Poland3.1%2
Other countries22%14

Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	3	–	21	3.64
2025	6	–	43	3.79
2024	10	100%	13	–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	35	3.5 / 5
AskGamblers	1	30	4.3 / 5
Casino Guru	17	12	–
CasinoReviews	1	–	–

Block 13

Latest complaints and reviews

The newest records about Casinostars.io as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewOct 13, 2026
5.0 of 5 stars
Denmark · Casino Guru
ReviewAug 10, 2026
1.0 of 5 stars
Latvia · Trustpilot
ComplaintMar 28, 2026
Support not responding
Resolved
French Guiana · Casino Guru
ComplaintMar 19, 2026
Withdrawal refused
Resolved
Uzbekistan · Casino Guru
ComplaintMar 16, 2026
Support not responding
Resolved
Finland · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers.

Questions about Casinostars.io

Who owns Casinostars.io?

Casinostars.io is operated by MOONSEEKER SRL and runs under the Mematogroup Affiliate affiliate programme.

Is Casinostars.io licensed?

Yes. Casinostars.io holds a licence from Anjouan Gaming Board.

When was Casinostars.io founded?

Casinostars.io launched in 2024.

Which currencies does Casinostars.io accept?

Currencies listed for Casinostars.io: Euros, US dollars, Canadian dollars, Australian dollars, Brazilian reals, Swiss francs, Norwegian kroner, Polish zlotys and 8 more. Its site is available in 6 languages: English, German, Spanish, French and 2 more.

What welcome bonuses does Casinostars.io offer?

10 welcome offers are listed for Casinostars.io. The first on the list is “200% up to €400, No Wagering at Casinostars.io”.

Which countries is Casinostars.io available in?

Casinostars.io is listed in 11 markets: Australia, Austria, Belgium, Brazil, Canada, France, Germany, Norway and 3 more.

What bonuses and promotions does Casinostars.io run in Portugal?

We read 3 live offers for Portugal on the Casinostars.io site itself.

Does Casinostars.io run tournaments in Portugal?

Yes. The Casinostars.io site for Portugal lists 7 tournaments.

What do players say about Casinostars.io?

Players have filed 19 complaints and written 77 reviews about Casinostars.io. Players rate Casinostars.io 3.9 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Casinostars.io?

“Account closed” – 16% of the 19 complaints about Casinostars.io with a labelled problem. Followed by “Withdrawal refused” (16%) and “Account blocked” (11%).

Do players report withdrawal problems at Casinostars.io?

Withdrawals are the topic of 5 complaints about Casinostars.io: 26% of the 19 with a topic. The most common withdrawal problem is “Withdrawal refused” (60% of them).

Does Casinostars.io resolve player complaints?

84% of the 19 complaints about Casinostars.io with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Casinostars.io is 631st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Casinostars.io?

Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Bonuses”, “Fairness & RTP” and “Withdrawals”. 71% of the rated reviews give four or five stars, and 28% give one or two.

How many complaints has Casinostars.io received in the last 12 months?

In the 12 months to November 5, 2026, players filed 3 complaints about Casinostars.io.

Where do Casinostars.io’s players come from?

The countries named most often in complaints and reviews about Casinostars.io are Germany (14%), France (13%) and Canada (11%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.