igamingcpo.com
All casinos

Casino profile

Casinostars.ioin Netherlands

Player reviews and complaints from independent sites, alongside the facts we have recorded about Casinostars.io and its operator (Mematogroup Affiliate).

casinostars.io
Capture of the Casinostars.io website

About

Casinostars.io is an online casino operating under the Mematogroup Affiliate affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 6 languages, among them English, German, Spanish, French. Accounts can be held in 16 currencies — Euros, US dollars, Canadian dollars, Australian dollars. Our database holds 10 welcome offers.

What we collected for the Netherlands market on Casinostars.io: 3 live offers. 16 tournaments.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Tournaments

16 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Player Intelligence

95 records

What players report about Casinostars.io on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

19

84% resolved, of those with a known outcome

Total reviews

76

Across all review sites

Player rating

3.9 / 5

Trustpilot 3.5 · AskGamblers 4.3

GEO markets

22

Countries stated on 66% of records

AI-generated summary of player reviews

Players appreciated the great selection of games and the fast verification and withdrawal processes. Many highlighted the impressive support and smooth gameplay as key reasons for their enjoyment.

Players disliked the lack of responsive customer support, particularly after negative experiences with the live chat. There were complaints about the casino refusing to pay out winnings and making excuses for their actions.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Account37%7
  • Withdrawal26%5
  • Responsible gambling11%2
  • Deposit11%2
  • Payments & refunds5.3%1
  • Bonus5.3%1
  • Customer support5.3%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved84%16
  • Unresolved16%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.