Exclusive
Casinostars.io Bonus: 200% up to €400, No Wagering
- Bonus
- 200%
- Max bonus
- €400
- Min deposit
- €20
- Wagering
- No Wagering Bonuses
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Casino profile
Casinostars.ioin Finland
Player reviews and complaints from independent sites, alongside the facts we have recorded about Casinostars.io and its operator (Mematogroup Affiliate).
casinostars.io
Profile
- Website
- casinostars.io
- Established
- 2024
- Operator
- Mematogroup Affiliateaffiliate programme
- Company
- MOONSEEKER SRL
- Licences
- Languages
- English
- German
- Spanish
- French
- Portuguese
- Norwegian
- Currencies
- Euros
- US dollars
- Canadian dollars
- Australian dollars
- Brazilian reals
- Swiss francs
- Norwegian kroner
- Polish zlotys
- Bitcoin
- Ethereum
- Litecoin
- Monero
- Tether
- Binance Coin
- TRON
- Ripple
About
Casinostars.io is an online casino operating under the Mematogroup Affiliate affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 6 languages, among them English, German, Spanish, French. Accounts can be held in 16 currencies — Euros, US dollars, Canadian dollars, Australian dollars. Our database holds 10 welcome offers.
What we collected for the Finland market on Casinostars.io: 2 live offers. 14 tournaments.
Markets
This brand is listed in 11 markets. Pick one to see what it offers there.
Welcome bonuses
10 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.
Exclusive
Casinostars.io: 150% up to €300 + 100 Free Spins
- Bonus
- 150%
- Max bonus
- €300
- Min deposit
- €20
- Wagering
- No Wagering Bonuses
Exclusive
Casinostars.io Bonus: 150% up to €300, No Wagering
- Bonus
- 150%
- Max bonus
- €300
- Min deposit
- €20
- Wagering
- No Wagering Bonuses
Exclusive
Casinostars.io Bonus: 100% up to €300
- Bonus
- 100%
- Max bonus
- €300
- Min deposit
- €20
- Wagering
- No Wagering Bonuses
- Max bet
- €3
Exclusive
Casinostars.io Bonus: 20 Free Spins
- Free spins
- 20
Casinostars.io: 100% up to €100 on Wednesdays
- Bonus
- 100%
- Max bonus
- €100
- Min deposit
- €20
- Wagering
- 5xd
Wagering applies to the deposit.
Casinostars.io: 100% up to €300, Welcome Bonus
- Bonus
- 100%
- Max bonus
- €300
- Min deposit
- €20
- Wagering
- No Wagering Bonuses
- Max bet
- €3
Casinostars.io: 100% up to 3000 NOK, Welcome Bonus
- Bonus
- 100%
- Max bonus
- 3000 NOK
- Min deposit
- 200 NOK
- Wagering
- No Wagering Bonuses
- Max bet
- 30 NOK
Casinostars.io: 100% up to 300 CAD, Welcome Bonus
- Bonus
- 100%
- Max bonus
- 300 CAD
- Min deposit
- 20 CAD
- Wagering
- No Wagering Bonuses
- Max bet
- 3 CAD
Casinostars.io: Up to 150 Free Spins
- Min deposit
- €20
- Wagering
- 5x
- Max bet
- €3
Promotions
2 entries
Read from the casino's own pages. Terms change without notice — check them on the operator's site.
8,000€ Total Prize Pool!
Multiplier Madness Tournament
8,000€ Total Prize Pool! Get ready for an exciting Multi-Provider Tournament! Join the promotion from August 1st, 2026 until August 31st, 2026 and compete for your share of the €8,000 prize pool! Place real-money bets on the…Multiplier Madness Tournament
8,000€ Total Prize Pool! Get ready for an exciting Multi-Provider Tournament! Join the promotion from August 1st, 2026 until August 31st, 2026 and compete for your share of the €8,000 prize pool! Place real-money bets on the selected participating games to enter the Tournament. Achieve the highest single-spin win multiplier and climb the leaderboard for a chance to win fantastic prizes. For the complete prize pool distribution and more information, please refer to the Terms & Conditions below. How to win? Place real-money bets on the selected participating games
Achieve the highest single-spin win multiplier
Multiplier calculation: Win Amount ÷ Bet Amount
Only your highest achieved multiplier will count
Minimum qualifying stake: €0.10 per spin (or currency equivalent)
Qualifying Games
Mancala – Panther Legacy
Tom Horn – Reborn of Zeus 3000
Endorphina – Burning Coins 100
Spinomenal – 3 Hero Piggies
Fugaso – 4 Carts Bonanza
Booming Games – Fish Tales: Double Catch Max Scatter
Betsoft – Tipsy Tourist Beach Bonanza Hold & Win™
Amigo Gaming – 3 Lucky Idols
Mascot Gaming – Scratch the Bank
Fazi – Bonus Epic Crown
Playson – Thunder Coins XXL: Multicoin
Black Lagoon – Casino Island
Habanero – Hot Hot Fruit
Play'n GO – Rise of Olympus 100
3 Oaks Gaming – 3 Super Hot Chillies
AvatarUX – 3 Power Bears
Prize Pool
Total €8,000 Prize Pool Distribution
Place Prize
1 €2,000
2 €1,300
3 €1,000
4 €700
5 €500
6 €360
7 €300
8 €240
9 €200
10 €200
11–20 €120 each1. This promotion is available to all registered users who are eligible to participate in promotions. 2. The Tournament runs from 00:00 UTC on August 1st, 2026 until 23:59 UTC on August 31st, 2026. 3. Only real-money wagering on the eligible slot games listed above will be considered. Spins made with bonus funds, free spins, or promotional credits do not count. 4. The Tournament leaderboard is based on the highest single-spin win multiplier achieved during the Tournament period. 5. The multiplier is calculated as: Win Amount ÷ Bet Amount. 6. Only a player's highest achieved multiplier will be counted for leaderboard ranking. 7. A minimum qualifying stake of €0.10 per spin (or currency equivalent) applies. 8. Tournament prizes will be credited automatically within 24 hours after the Tournament ends. 9. The Tournament will be considered valid once the minimum required number of participants has been reached. 10. The Casino reserves the right to modify, suspend, or cancel the Tournament and its rules at any time. In the event of any dispute, the Casino's decision is final. Item 2 of 37
By using and accessing Casinostars.io, you acknowledge that you fully understand and agree to be legally bound by our Terms of Service and Responsible Gaming Policy. All players must be above the age of 18 and reside in countries where gambling is legal to play on Casinostars.io. Casinostars.io is owned and operated by Moonseeker SRL a company registered in Costa Rica with Registration Number 3-102-911192 and its registered address at LY Center, Avenidas 8 & 10 y Calle 39, Montes de Oca, San Pedro, 11501, San José, Costa Rica. Moonseeker SRL is governed and regulated by Anjouan Gaming Board to offer Games of Chance under license number ALSI-202509006-FI 1. Gambling can be addictive; please Play Responsibly. For help, visit our Responsible Gambling page
© 2026 Casinostars - all rights reserved€5,000,000 Prize Pool!
Playtech Lucky Rush
€5,000,000 Prize Pool! Ready to test your luck and race to the top? The Lucky Rush Network Leaderboards are here, bringing months of thrilling competition and huge cash prizes. From 06 March 2026 to 17 January 2027, spin your favourite…Playtech Lucky Rush
€5,000,000 Prize Pool! Ready to test your luck and race to the top? The Lucky Rush Network Leaderboards are here, bringing months of thrilling competition and huge cash prizes. From 06 March 2026 to 17 January 2027, spin your favourite Playtech slots, climb the rankings, and grab your share of an incredible €5,000,000 prize pool. How to play
Open any qualifying Playtech slot and click “Join” on the active leaderboard. Play spins and collect points based on your win-to-bet ratio. Points formula: (Win ÷ Bet) × 100. Only your best 25 scoring spins count towards the leaderboard. Maximum score per spin is capped at 10,000 points. Climb the leaderboard and win real cash prizes. Qualifying games
4 Crazy Cluckers
Age of the Dogs
Age of the Gods: Gold Trio
Azteca: Cash Collect
Big Bad Wolf: Cash Collect & Link
Buffalo Blitz Cash Collect
Fire Blaze: Blue Wizard
Fire Blaze: Red Wizard
Goood Heavens
Hot Gems Cash Collect
King of Giza: Mega Cash Collect & Link
Leprechaun's Luck Cash Collect
Lucky Bass: Mega Cash Collect
Macabra Linx
Monkey Mania 2
Oink Oink: Fire Blaze
Queen of the Pyramids Mega Cash Collect
Red Wizard: Bank It Up
Sahara Riches: Cash Collect Max
Super Stepper
The Racaroon
The Sweetest Cash Collect
Triple Meow Riches
Ultra Ace
Stages of tournament
The promotion consists of 45 leaderboard tournaments. Each leaderboard runs daily from 00:00 to 23:59 CET/CEST. Players must join each leaderboard separately. Players can participate in multiple leaderboards during the campaign period. Prize Pool
The promotion features 45 leaderboards with an estimated combined prize pool of €5,000,000. Leaderboards include €100,000 and €200,000 prize pools. Thousands of winners across each leaderboard. All prizes are paid in real cash with no wagering requirements. €100,000 Leaderboard Prize Breakdown
Rank Prize
1 10,000€
2 7,000€
3 5,000€
4 3,000€
5 2,000€
6 1,500€
7 - 10 1,000€
11 - 50 500€
51 - 100 200€
101 - 250 50€
251 - 500 20€
501 - 1,000 10€
1,001 - 5,000 5€
€200,000 Leaderboard Prize Breakdown
Rank Prize
1 20,000€
2 10,000€
3 5,000€
4 3,000€
5 2,000€
6 - 10 1,000€
11 - 50 500€
51 - 100 100€
101 - 500 50€
501 - 2,000 20€
2,001 - 10,000 10€1. The Lucky Rush Network Leaderboards promotion runs from 06.03.2026 00:00 CET to 17.01.2027 23:59 CET. 2. Only real-money bets qualify for the promotion. 3. Players must join each leaderboard before participating. 4. Points are calculated based on the win-to-bet ratio multiplied by 100. 5. Only the best 25 scores per player count towards the leaderboard ranking. 6. Cash prizes will be credited after each leaderboard ends. 7. Playtech reserves the right to modify or cancel the promotion at any time. 8. For the full leaderboard structure and detailed prize pool breakdown, please see the Terms & Conditions [here]. Item 2 of 37
By using and accessing Casinostars.io, you acknowledge that you fully understand and agree to be legally bound by our Terms of Service and Responsible Gaming Policy. All players must be above the age of 18 and reside in countries where gambling is legal to play on Casinostars.io. Casinostars.io is owned and operated by Moonseeker SRL a company registered in Costa Rica with Registration Number 3-102-911192 and its registered address at LY Center, Avenidas 8 & 10 y Calle 39, Montes de Oca, San Pedro, 11501, San José, Costa Rica. Moonseeker SRL is governed and regulated by Anjouan Gaming Board to offer Games of Chance under license number ALSI-202509006-FI 1. Gambling can be addictive; please Play Responsibly. For help, visit our Responsible Gambling page
© 2026 Casinostars - all rights reserved
Tournaments
14 entries
Read from the casino's own pages. Terms change without notice — check them on the operator's site.
About us
Welcome to Casinostars! We are an online licensed casino that offers our players a wide variety of games, bonuses, and promotions. We provide a safe and secure gaming environment with 24/7 live customer support. Our games are powered by industry-leading…
Welcome to Casinostars! We are an online licensed casino that offers our players a wide variety of games, bonuses, and promotions. We provide a safe and secure gaming environment with 24/7 live customer support. Our games are powered by industry-leading software providers, such as Microgaming, NetEnt, and Pragmatic Play. This means that you can expect hours of fun and excitement when playing at our 100% legit casino. We have a fantastic range of online casino games for you to choose from, including slots, table games, video poker, and more. We also pride ourselves on our rich live casino and virtual sports races sections. Our versatile game offering comes alongside a variety of bonuses and promotions to help you get the most out of your time at our web-based casino. Make sure to check out our Welcome Bonus and Promotions when you make your first deposit to play online at Casinostars. We also offer a VIP program for our most loyal players. As a VIP, you will enjoy exclusive benefits, such as exclusive bonuses and promotions, personalized customer support, and much more. Get the best possible real money online casino experience by registering with Casinostars today! Deposit With Ease ✅ Fast Withdrawals ✅ Mobile-Friendly Gambling ✅ High-Quality Game Graphics ✅ Thousands of Slots to choose from ✅ Safe and Regulated Casino ✅ Generous Bonuses and Promotions ✅ Excellent Live Casino ✅ Cryptocurrency and VPN accepted ✅ If you have any questions whatsoever, our customer support team is always available to assist you. We can be reached via our 24/7 live chat or email. Thank you for choosing Casinostars as your top online casino destination. We look forward to giving you an enjoyable and exciting gaming experience. Our team of iGaming experts with years of experience in the industry has made sure that anyone will find something to love here. Licensed and Regulated We are a safe and regulated casino governed and regulated by Anjouan Gaming Board to offer Games of Chance under license number ALSI-202601043-FI2. This means we take all the precautions necessary to make sure our members are protected. Our website is secured with 128-bit SSL encryption. This makes it difficult for anyone to get your sensitive information. Plus, all our games utilize RNG technology to ensure fairness and randomness in the outcomes. So, you can feel confident playing at an established and trusted online casino like ours. Item 2 of 37 By using and accessing Casinostars.io, you acknowledge that you fully understand and agree to be legally bound by our Terms of Service and Responsible Gaming Policy. All players must be above the age of 18 and reside in countries where gambling is legal to play on Casinostars.io. Casinostars.io is owned and operated by Moonseeker SRL a company registered in Costa Rica with Registration Number 3-102-911192 and its registered address at LY Center, Avenidas 8 & 10 y Calle 39, Montes de Oca, San Pedro, 11501, San José, Costa Rica. Moonseeker SRL is governed and regulated by Anjouan Gaming Board to offer Games of Chance under license number ALSI-202509006-FI 1. Gambling can be addictive; please Play Responsibly. For help, visit our Responsible Gambling page © 2026 Casinostars - all rights reserved
Affiliates
Earn more by joining our Affiliate Program! Harnessing over 20 years’ experience working at the heart of the online gaming industry, we represents a prime collection of the world’s fastest growing casinos. Our brands are unstoppable thanks to a trailblazing…
Earn more by joining our Affiliate Program! Harnessing over 20 years’ experience working at the heart of the online gaming industry, we represents a prime collection of the world’s fastest growing casinos. Our brands are unstoppable thanks to a trailblazing combination of irresistible bonuses, a vast choice of games, genuinely superior software, first-class customer service and bulletproof security. We’re committed to driving unrivalled growth, maintaining incredible player retention and ensuring all partners share in our success. Why Us? Because of our true affiliate dream team of experts that are eager to maintain long-term relationships and offer high commission payouts, timely payments, and outstanding content and design assistance for round-the-clock traffic conversion. NNCO deals / CPA – Hybrid deals / Lifetime Revenue Share On-time payouts - NET 15 In depth analytics tools - Different integrations Dedicated affiliate managers More info about our Affiliate Program AskGamblers Casino Guru AboutSlots LCB.org TheGambleTimes.com Casino Dot Review Modern World Casinos Zero Wager Bonus Item 2 of 37 By using and accessing Casinostars.io, you acknowledge that you fully understand and agree to be legally bound by our Terms of Service and Responsible Gaming Policy. All players must be above the age of 18 and reside in countries where gambling is legal to play on Casinostars.io. Casinostars.io is owned and operated by Moonseeker SRL a company registered in Costa Rica with Registration Number 3-102-911192 and its registered address at LY Center, Avenidas 8 & 10 y Calle 39, Montes de Oca, San Pedro, 11501, San José, Costa Rica. Moonseeker SRL is governed and regulated by Anjouan Gaming Board to offer Games of Chance under license number ALSI-202509006-FI 1. Gambling can be addictive; please Play Responsibly. For help, visit our Responsible Gambling page © 2026 Casinostars - all rights reserved
Bonus Terms and Conditions
Casinostars Bonus Terms and Conditions General Terms & Conditions apply. 10.1 General Bonus Terms and Conditions 10.1.1 Only one bonus is allowed per player, account, address, computer and IP address. Casinostars Reserves the right to close any account that…
Casinostars Bonus Terms and Conditions General Terms & Conditions apply. 10.1 General Bonus Terms and Conditions 10.1.1 Only one bonus is allowed per player, account, address, computer and IP address. Casinostars Reserves the right to close any account that is considered a duplicate account and confiscate the assets of the relevant account. 10.1.2 If no other information is given, the minimum qualifying deposit for claiming a bonus is: 20 EUR, 20 USD, 20CHF, 20 CAD, 20 AUD, 200 NOK, 100 PLN or 100 BRL. The maximum amount of the bonus varies depending on the campaign. 10.1.3 Bonuses that are received with a no-deposit requirement (free spins, cashback, cash reward, money reward or any other form of received bonus or cashback or money reward) have a maximum withdrawal limit of 50 EUR, 50 CHF, 50 AUD, 50 CAD, 500 NOK, 200 BRL or 200 PLN. In case bonus received is more than 50 EUR, maximum withdrawal in that case is 5 times received amount. Bonuses that comes with a deposit requirement (clause 10.2,10.3) have limits on withdrawal of 5 times deposit amount. Any balance above maximum withdrawal amount is forfeited manually once player reach maximum withdrawal amount or when player requests withdrawal. 10.1.4 When you play with a bonus, funds are first taken from the real money balance, and after that from the bonus money balance. We reserve the right to apply a rollover of at least 5 (five) times the deposit amount at our sole discretion as per AML policy. 10.1.5 We reserve the right to exclude any entry from the promotion and/or alter the promotion (including cancellation) if we believe that the promotion is being abused. 10.1.6 All games have a maximum betting limit of 3 EUR (or equivalent in other currencies) per game round/spin during bonus is active on the player's account. Moreover, it is strictly forbidden to use any slot special features, including "gamble feature", "buy bonus feature, "buy free spins future" or any other in slot "game feature" and "bonus hunt" (collecting bonuses with intention to later open it) during bonus active period ("active bonus") on the player's account. Violation of this rule will forfeit the bonus and any winnings resulting from the bonus or other games that were completed during the active bonus period. 10.1.7 Players are not allowed to collect and/or combine bonuses. Any Bonus (free spins, cashback, cash reward, money reward or any other form of received bonus or cashback or money reward) is considered as active from the moment it has been claimed or granted until withdrawal request has been processed or when players balance reach zero out threshold which is set to 1 EUR or in other currency 1 CHF, 1 USD, 1 AUD, 1 CAD 10 NOK, 4 BRL or 4 PLN. Whether player is playing with real money balance or bonus balance does not change Bonus Active Period "active Bonus". All Bonus T&C apply. 10.1.8 With any active Bonus following games are strictly forbidden to play; Jackpot games, Table Games, Video Poker, Virtual Games(Sports and Races), Live Casino or placing bets on any Sportsbook event. 10.1.9 If the bonus terms and conditions above have been translated into various languages and these reflect the same principles, but in the event of any differences between the language versions, the English version shall prevail. 10.1.10 Our bonuses and games are created with the purpose of entertaining. If deposits matched with any bonus or clean deposits are not used with the same purpose, the casino deems such actions as bonus abuse - violation of the General Terms and Conditions. If the Player uses such strategies, and if the Casino has sufficient grounds to believe that the Player's actions are aimed solely to obtain unfair financial benefits (also can be deemed as fraudulent activities) using the bonus advantage or unfair advantage over casino with clean deposits, then we reserve the right to investigate, cancel, suspend or lock any account at any time. Winnings and subsequent gaming activity and wins will be revoked and annulled and the deposit is returned in this case. - using strategies that take advantage of any software bug or failure. 10.1.12 All bonuses have an end date. If the bonus conditions are not fulfilled at the end time, We have right to cancel the bonus or remove the bonus money from the gaming account. We have right to remove bonus money or winnings generated from any deposit bonus or any type of cashback, free spins, tournament rewards or money reward from players account if the player has not successfully withdraw winnings or granted cashback, tournament reward, free spins winnings or money reward in 30 days after bonus, cashback, free spins or money reward was issued or granted. 10.1.13 The rules for playing or participating in each of the games are set out in the game rules. Further rules or instructions may appear on those pages of the website which relate to a particular game from time to time. All the rules for all of the games form an integral part of these terms and conditions and by accepting these terms and conditions you agree to be bound by them and to play the games in accordance with them. We reserve the right to amend any rules for any of the games from time to time at our discretion. 10.1.14 Details of any loyalty or bonus programs we may have in place from time to time are also set in the game rules. We reserve the right to change the terms and conditions of these programs at any time at our discretion. 10.1.15 Some of the games are operated by third-party companies and we are licensed by these third-party companies to provide their games to you. The third-party companies are obliged to hold the necessary permits and licenses to provide gaming services. We are authorized to receive, hold and pay funds to you for the purpose of transactions and settlements in these third-party games, but as they are not licensed, managed or controlled by us we make no warranties for them and exclude all other liability in relation to them. 10.1.16 By playing or participating in any of the games, you acknowledge that you do not find the games or our website to be offensive, objectionable, unfair or indecent in any way. 10.1.17 If you have any dispute with regard to any outcome in the games or any other activity, you must submit your complaint to us in writing within 90 days of the incident by e-mail. 10.2 First Deposit Bonus 10.2.1 You are eligible for one First Deposit Bonus one first deposit bonus per Casinostars account which shall mean no more than one bonus per user, IP address, computer device, family, residential address, telephone number, credit or debit card and/or e-payment account, e-mail address, and environments where computers are shared (university, fraternity, school, public library, workplace, etc.). Players from following countries are not eligible to claim First Deposit Bonus: Argentina, Azerbaijan, Ireland, Japan and Mexico. 10.2.2. In order to get the first deposit bonus, player needs to use the bonus code STARS1 before making deposit. 10.2.3 First Deposit bonus is "sticky” and non withdrawable and will be forfeited once you make a withdrawal request. 10.2.4 General Bonus Terms & Conditions apply. 10.3 Deposit Bonuses (Reload Bonus, Extra Free Spins, Exclusive Reload Bonuses, other bonuses marked as "Reload", any bonus that comes with a deposit requirement). Restricted Countries: Ireland. 10.3.1 In order to get the Extra Free Spins deposit Bonus, player needs to use the bonus code: STARS20 before making deposit to get 20 free spins. 60 free spins are credited with code STARS50 for deposits between 50 and 99 EUR. 120 free spins are credited with code STARS100 for deposits of 100 EUR or more. Free spins are issued in connection to a deposit bonus or any other promotion will be credited after the deposit associated with the free spins has been successfully made. Bonus is claimable once each Monday (CET time) 10.3.2 In order to get the Reload Bonus on Wednesday, player needs to use the bonus code: BONUS100 before making deposit in order to get 100 % bonus up to 100 EUR. Bonus is claimable once every Wednesday Weekend from 0:00 CET to 23.59 CET. 10.3.3 Reload Bonus is "sticky” and non withdrawable and will be forfeited once you make a withdrawal request. 10.3.4 General Bonus Terms & Conditions apply. 10.4 Registration - No Deposit Bonus 10.4.1 Only one claim of No Deposit Free Spins or No Deposit Money Reward is allowed per player, account, address, device and IP address. In the case of multi-accounting. 10.4.2 Winnings from free spins comes with No wagering requirements. Free Spins are issued on games chosen by Casinostars. In order to be able to request a withdrawal of winnings made with No Deposit Free Spins or No Deposit Money Reward, players have to make a deposit first. 10.4.3 Players from following countries are not eligible to claim No Deposit Free Spins or any other type of no deposit bonuses: Argentina, Armenia, Azerbaijan, Bangladesh, Belarus, Bosnia & Herzegovina, Brazil, Bulgaria, Chille, China, Croatia, Czech Republic, Dominican Republic, Finland, Georgia, Germany, India, Indonesia, Kazakhstan, Kenya, Kyrgyzstan, Macau, Malaysia, Mauritius, Mexico, Moldova, North Macedonia, Peru, Poland, Romania, Russia, Serbia, South Africa, Tajikistan, Thailand, Tunisia, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vietnam. We reserve
Responsible Gambling
Responsible Gaming At Casinostars.io, we want your experience to be fun and entertaining. While we aim to provide enjoyment, we also understand the risks of problem gambling. Below are some practical tips and available support resources to help you stay in…
Responsible Gaming At Casinostars.io, we want your experience to be fun and entertaining. While we aim to provide enjoyment, we also understand the risks of problem gambling. Below are some practical tips and available support resources to help you stay in control. Tips to Keep Gambling Safe Gambling is for entertainment. Treat it like any other leisure activity—not a way to make money. Only gamble with what you can afford to lose. Set aside a separate entertainment budget. Set clear limits. Know your financial and time limits before you start playing. Take breaks. Playing continuously can impair judgment. Avoid gambling when upset or stressed. Instead, talk to a friend, family member, or support organization. Maintain balance. Make gambling just one of many hobbies in your life. Don’t chase losses. Stick to your limits, even if you’re on a losing streak. Stay in Control Deposit Limits Restrict how much you can deposit over a chosen period. Once the limit is reached, you won’t be able to deposit more until it resets. Bet Limits Control the total amount you can wager. Once you reach the set amount, betting will be restricted until your limit is reset. Loss Limits Set a cap on how much you’re willing to lose (excluding winnings). When you hit the limit, betting is paused. Session Limits Limit the amount of time you spend gambling. We recommend keeping your device clock visible to help track your sessions. Time-Out You may feel in control but would like a break to consider your gambling, or maybe you are in the middle of a busy time and don’t want to spend time or energy on gambling. Take a short break from gambling for 24 hours, 7 days, 30 days by clicking here Your account will automatically reactivate once the chosen time has passed. Self-Exclusion Should you be unable to control your gambling and decide to make a much longer break you can to self-exclude for 6 months by clicking here. One day Three days One week One month One year If you wish to Self-Exclude for a longer period please contact us via [email protected] or live chat Permanent Self-Exclusion Setting Self-exclusion lets us know that we need to take all measures to block your access to your account and you will also be taken from our marketing list so you will not receive any marketing material . You can also contact our support at [email protected] and let us know about your decision to stop gambling at the Casinostars for a certain period of time or forever. If you are self excluded from the casino you won't be able to log into your account and order withdrawal of any balance you have left. Once self-excluded, please reach out to our support team at [email protected] in order to initiate withdrawal of remaining balance. Self-Assessment Not sure if your gambling is becoming a problem? Take the GamCare Self-Assessment Test here —a quick evaluation to help you understand your habits and get personalized advice. Support Resources Gamblers Anonymous A fellowship of individuals supporting each other through shared experiences. Offers forums, chat rooms, virtual meetings, literature, and local meetings. More Ways to Stay Safe Software Blockers: Tools like GamBlock and BetBlocker can restrict access to gambling sites on your devices. Casinostars.io is not responsible for the performance of third-party software. Preventing Underage Gambling It is illegal for anyone under 18 to open an account or gamble at Casinostars.io. Accounts found to be used by minors will be closed immediately, and winnings forfeited. Use parental control software like Net Nanny Limit online time for minors Do not share login or banking details Avoid enabling “Remember Password” features Should you feel that you need any assistance with our Responsible Gambling features you may contact us via live chat Play for Entertainment. Play Responsibly. Updated 2nd April, 2026 Item 2 of 37 By using and accessing Casinostars.io, you acknowledge that you fully understand and agree to be legally bound by our Terms of Service and Responsible Gaming Policy. All players must be above the age of 18 and reside in countries where gambling is legal to play on Casinostars.io. Casinostars.io is owned and operated by Moonseeker SRL a company registered in Costa Rica with Registration Number 3-102-911192 and its registered address at LY Center, Avenidas 8 & 10 y Calle 39, Montes de Oca, San Pedro, 11501, San José, Costa Rica. Moonseeker SRL is governed and regulated by Anjouan Gaming Board to offer Games of Chance under license number ALSI-202509006-FI 1. Gambling can be addictive; please Play Responsibly. For help, visit our Responsible Gambling page © 2026 Casinostars - all rights reserved
FAQ
Frequently Asked Questions Welcome to our FAQ section! Here, you'll find answers to common questions about Payment, Games, and Account-related issues. Whether you're looking for information on how to manage your payments, details about the games we offer, or…
Frequently Asked Questions Welcome to our FAQ section! Here, you'll find answers to common questions about Payment, Games, and Account-related issues. Whether you're looking for information on how to manage your payments, details about the games we offer, or assistance with your account settings, we've got you covered. If you can't find the answer you're looking for, feel free to reach out to our support team for further assistance. Happy exploring! Payments How safe is my money with Casinostars.io? We use widely used SSL encryption to secure your funds. Your money is very safe with us. Which deposit options are available? Please go to the bottom of the page and click Deposits. Which withdrawal options are available? Please go to the bottom of the page and click Withdrawals. How to deposit or withdraw money from account? Login to your account, click Cashier, click DEPOSIT or WITHDRAW tab. Then select your desired payment method and input amount. Please note that every payment processor has its own specifics, therefore additional information will be provided once you select payment processor. Why do I need to send copies of my documents when making a withdrawal? You need to send a copy of any identification document and a copy of any utility bill in order for us to be sure that it is you are entitled to that request and to approve cash out. Please understand that this is common practice in online casinos and it is for your safety only. How do I transfer money between games? You do not have to transfer money between games, our system does it automatically. Games Can I play for free? Yes. Open the game you want to play and click PLAY FOR FUN. You do not have to register or be logged in, in order to play for free. Where can I read game rules? Click on the icon of the game of your interest. On the preview screen which will be opened, click GAME RULES. If you are already playing the game, click on the GAME RULES button above the play screen. My bet on live roulette was not accepted, what can I do? If you were able to place bets on the live roulette, it is most likely that your bet amount did not meet the minimum bet requirement. Please pay attention to the table limits table. If you were not able to place bets on the live roulette, it is most likely that you have run out of time. Please pay attention to timer. Where can I see game history? Login to your account, click MY PROFILE and click GAME HISTORY. I think the game result was wrong, where can I complain? You will be able to find history for every game you played. If you are unable to find the game, please write an email, describing as many details of the game possible and send it to [email protected]. I think I was being cheated on poker, what can I do? If you feel that a group of players teamed up against you, please notify us on [email protected]. Try to send us as many details of the game as possible (table name, time, hand number, nicknames of players,…). Is your Random Number Generator fair? Yes, our RNG uses server’s environmental noise to get its seed. You can view the certificate here. () link) Account Where do I create account or log in? You may login by clicking LOGIN/CREATE AN ACCOUNT button on the top right side of the website. When you login you may check the Remember me box, so that you don’t have to type in your username and password every time you visit this website. Please note that this should not be ticked when using a public computer. How to change personal information? Login to your account, click MY PROFILE. On PROFILE tab you have an option to change some personal information. If you would like to change more that it is allowed by the form, please contact with detailed description of what is it that you would like to change. How can I change password? Login to your account, click MY PROFILE. On PROFILE tab you have an option to change password. I forgot my password, how do I get a new one? Click ‘Login/Create an account’ and click ‘Can’t access your account?’ on the top right corner of the website. Type in your username and captcha code and click RECOVER. Why do I get logged out after some time? You only get logged out if you are inactive on the website for a few minutes. We do it due to security reasons. How do I restrict from playing some games? Login to your account, click MY PROFILE, click RESTRICTIONS tab. Please note that when disabling game group, it may take up to 7 days before you can re-activate it. Where can I read Privacy Policy and Terms and Conditions? You will find these documents on the bottom of the website. I think I play too much, what can I do? First step is to set restrictions to your account. Login to your account, click MY PROFILE and click RESTRICTIONS. You may set how much money you are allowed to deposit and which games you want to play. In addition to that you may also set the time warning, which will warn you every few minutes of your play. If you feel like you have to talk with someone about your problem, please contact the responsible service. You will find link to ‘RESPONSIBLE GAMBLING’ on the bottom of the website. How can I set account restrictions? Login to your account, click MY PROFILE and click RESTRICTIONS TAB. How do I freeze or close my account? Please note that closing your account can’t be reversed in any way. Item 2 of 37 By using and accessing Casinostars.io, you acknowledge that you fully understand and agree to be legally bound by our Terms of Service and Responsible Gaming Policy. All players must be above the age of 18 and reside in countries where gambling is legal to play on Casinostars.io. Casinostars.io is owned and operated by Moonseeker SRL a company registered in Costa Rica with Registration Number 3-102-911192 and its registered address at LY Center, Avenidas 8 & 10 y Calle 39, Montes de Oca, San Pedro, 11501, San José, Costa Rica. Moonseeker SRL is governed and regulated by Anjouan Gaming Board to offer Games of Chance under license number ALSI-202509006-FI 1. Gambling can be addictive; please Play Responsibly. For help, visit our Responsible Gambling page © 2026 Casinostars - all rights reserved
How to play
POKER Poker CASINO LIVE Roulette Blackjack Baccarat Video Poker Slots Roulette Carribean Stud Blackjack Blackjack Overview Multi-hand Blackjack is played with two standard decks of 52 playing cards that are shuffled after dealing each hand or hands. You may…
POKER Poker CASINO LIVE Roulette Blackjack Baccarat Video Poker Slots Roulette Carribean Stud Blackjack Blackjack Overview Multi-hand Blackjack is played with two standard decks of 52 playing cards that are shuffled after dealing each hand or hands. You may play up to three hands at once. The aim is to beat the Dealer's hand by either getting a higher value hand, without exceeding 21, or by the Dealer's hand going bust. Playing Blackjack Select a chip size by clicking on one of the chip denomination that you want. Place a wager by clicking the center betting circle in the play area; continue clicking the wager circle until you have placed the number of chips you want to wager. To increase your wager left-click on the betting circle. The wager will increase one chip at a time. To reduce or remove a wager, right-click on the betting circle. The wager will decrease one chip at a time. Once you have the chips in the bet circle, click the Deal button. Both you and the dealer are dealt two cards. The Dealer is dealt two cards, one card face-up and one card face-down. Your cards are both dealt face up. Depending on the cards you are dealt, different betting options will be given. You can perform more than one option, or repeat one option, depending on the stage of the game. Hit - Click the Hit option if you want the Dealer to deal you another card from the deck. Stand - Click the Stand button if you do not wish to receive any more cards. The dealer will then play his hand in order to complete the game. Split - Click the Split button to divide your hand into two separate hands. A new card is then dealt to each hand. You can Split a maximum number of 3 times per game, equaling 4 hands. Note that Aces can only be split once. Double Down - Click the Double button in order to place a side wager equal to your original. Chips will automatically be added to the table and you will get only one card. Take Insurance - Click the Insurance button in order to place a wager equal to half your original wager against the Dealer getting a Blackjack. This option is only given when the dealer is showing an Ace. Example: Use the Insurance option if the Dealer’s first card is an Ace. You take Insurance against the Dealer getting a Blackjack. Game Rules Multi-hand Blackjack is played with two standard decks of 52 playing cards that are shuffled after the completion of every game. The Dealer checks for a Blackjack when he is dealt a 10 or an Ace. If the Dealer has a Blackjack, the game is over. Blackjack always beats any other hand with a value of 21. All face cards - Jacks, Kings and Queens, have a value of 10. Aces can have a value of either 1 or 11. All other cards have their face value. You may draw up to nine additional cards to make a hand of eleven cards, provided the value of your hand does not exceed 21. If your hand does not exceeded 21 after receiving eleven cards, your hand automatically Stands, and the Dealer plays his hand. The Dealer Hits on a soft 17. If the Dealer's hand exceeds 21, it is bust, and you automatically win. If you are dealt an Ace and a card with a value of 10, you have Blackjack. Your hand automatically Stands. Your hand cannot be beaten, only matched. When your hand and the Dealer's hand tie, it is called a push. Your original wager amount is returned to you. If both the Dealer and your hand have Blackjack, this is considered a push. Your original wager amount is returned to you. If the Dealer gets Blackjack after you have Split or Doubled Down, the entire wager amount is lost. Splitting You can Split two cards of the same value, such as a Queen and a Ten, or two Fours. Your hand is divided into two separate hands and a wager equal to your original wager is placed on the second hand. If you Split a pair of Aces and then draw a card with a value of 10, this is not Blackjack, although it has a value of 21. This rule also applies to splitting pairs of cards with a value of 10. This rule excludes Aces. Aces are only Split once. If you Split a pair of Aces, each Ace is dealt one card, and the hand automatically Stands. Double Down You can Double Down after receiving your first two cards. The Double Down wager is equal to your original wager amount. You can Double Down after a Split. Insurance You can take Insurance if the Dealer's first card is an Ace. The Insurance wager is equal to half your original wager amount. Insurance wager wins or losses are independent from your original wager. Insurance only covers your original hand. It does not cover any second hands on a Split, or a Double Down wager. If the Dealer does not have a Blackjack, the Insurance wager is removed from the table. The game continues. If the dealer has Blackjack, the Insurance wager is paid out at odds of 2:1. Insurance - This is a side wager against the possibility of the Dealer getting Blackjack. You can take Insurance if the Dealer’s first card is an Ace. Insurance costs half your original wager. Push - This is when your hand and the Dealer’s hand tie. You are paid your original wager. Split - You can Split two cards with the same Denomination or Value, such as a King and a Jack, or two Sevens. Therefore, your wager is doubled. A new card is dealt to each hand and you play these hands as normal. You can Split a maximum number of 3 times, equaling 4 hands. This rule excludes Aces. Ace are only Split once. Stand - This is when you are satisfied with the value of your hand and do not want to draw any more cards. This ends the play of your hand. The Dealer plays their hand and both hands are compared. Value - Value refers to the numerical value of a card. Jack, Queen and King have the value of 10. The Ace card has a value of either 1 or 11. Payout If you win with a Blackjack you are paid out at odds of 3:2 on your original wager, in other words, you win back one and a half times your original wager amount, plus your original wager. If you have a winning hand but not a Blackjack, you are paid out at odds of 1 to 1 on your original wager. Example: You bet 100. If you win, you get your 100 back, plus 100 profits. If you lose against a Dealer’s Blackjack and have taken Insurance, you are paid out at odds of 2 to 1 on your Insurance wager, in other words, you get your original wager amount back plus the insurance amount. Example: You bet 100 and pay 50 insurance. If dealer does not have blackjack you get your 150 back, plus 50 profits. Baccarat Item 2 of 37 By using and accessing Casinostars.io, you acknowledge that you fully understand and agree to be legally bound by our Terms of Service and Responsible Gaming Policy. All players must be above the age of 18 and reside in countries where gambling is legal to play on Casinostars.io. Casinostars.io is owned and operated by Moonseeker SRL a company registered in Costa Rica with Registration Number 3-102-911192 and its registered address at LY Center, Avenidas 8 & 10 y Calle 39, Montes de Oca, San Pedro, 11501, San José, Costa Rica. Moonseeker SRL is governed and regulated by Anjouan Gaming Board to offer Games of Chance under license number ALSI-202509006-FI 1. Gambling can be addictive; please Play Responsibly. For help, visit our Responsible Gambling page © 2026 Casinostars - all rights reserved
Games
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Search game search Providers ALL arrow_drop_down All Bonusbuy Megaways & Multiways Video Slots Crash Games Fast Games Table Games Video Bingo Video Poker Virtual Games Scratch Cards Arcade Livegames Showing 40 / 11783 Load more Item 2 of 37 By using and accessing Casinostars.io, you acknowledge that you fully understand and agree to be legally bound by our Terms of Service and Responsible Gaming Policy. All players must be above the age of 18 and reside in countries where gambling is legal to play on Casinostars.io. Casinostars.io is owned and operated by Moonseeker SRL a company registered in Costa Rica with Registration Number 3-102-911192 and its registered address at LY Center, Avenidas 8 & 10 y Calle 39, Montes de Oca, San Pedro, 11501, San José, Costa Rica. Moonseeker SRL is governed and regulated by Anjouan Gaming Board to offer Games of Chance under license number ALSI-202509006-FI 1. Gambling can be addictive; please Play Responsibly. For help, visit our Responsible Gambling page © 2026 Casinostars - all rights reserved
Crash & Fast
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Search game search Providers ALL arrow_drop_down All Crash Games Fast Games jackpot Showing 40 / 286 Load more Item 2 of 37 By using and accessing Casinostars.io, you acknowledge that you fully understand and agree to be legally bound by our Terms of Service and Responsible Gaming Policy. All players must be above the age of 18 and reside in countries where gambling is legal to play on Casinostars.io. Casinostars.io is owned and operated by Moonseeker SRL a company registered in Costa Rica with Registration Number 3-102-911192 and its registered address at LY Center, Avenidas 8 & 10 y Calle 39, Montes de Oca, San Pedro, 11501, San José, Costa Rica. Moonseeker SRL is governed and regulated by Anjouan Gaming Board to offer Games of Chance under license number ALSI-202509006-FI 1. Gambling can be addictive; please Play Responsibly. For help, visit our Responsible Gambling page © 2026 Casinostars - all rights reserved
Live Casino
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VIP
The VIP program at CasinoStars consistently earns high ratings for its player-friendly approach, largely because of the generous bonuses we offer and the straightforward path to achieving VIP membership status. How do I become a VIP member? Understanding the…
The VIP program at CasinoStars consistently earns high ratings for its player-friendly approach, largely because of the generous bonuses we offer and the straightforward path to achieving VIP membership status. How do I become a VIP member? Understanding the concept of wagering on slot games is straightforward—all you have to do is play. Upon reaching Level 21, one of our VIP hosts will reach out to you. They will provide you with an overview of your VIP benefits and explain all the details of your status. Casinostars VIP Ranking System Bronze €50k - €100k Silver €100k - €250k Gold €250k - €1M Weekly Money Reward Platinum €1M - €12M Weekly Money Reward Monthly Money Reward The VIP Club at Casinostars stands out as one of the best in industry, characterized by the generous array of bonuses available to all players. Complementing this, our dedicated support team operates round-the-clock to address any inquiries promptly and profesionally. Our commitment to maintaining top ratings in customer satisfaction ensures the players receive exceptional service characterized by friendly and comprehensible assistance from our support. Casinostars VIP Club Benefits Casino Host Receive your own dedicated VIP host who will support and cater to your betting needs. Loyalty Gifts Reach a new level and get rewarded. Higher levels bring better rewards. Better Bonuses Not your lucky day? Casinostars offers extra bonuses in form of Free Spins, Improved Cashback or Money Rewards. Priority Responses Work with your dedicated VIP host to tailor benefits to your gaming needs. Item 2 of 37 By using and accessing Casinostars.io, you acknowledge that you fully understand and agree to be legally bound by our Terms of Service and Responsible Gaming Policy. All players must be above the age of 18 and reside in countries where gambling is legal to play on Casinostars.io. Casinostars.io is owned and operated by Moonseeker SRL a company registered in Costa Rica with Registration Number 3-102-911192 and its registered address at LY Center, Avenidas 8 & 10 y Calle 39, Montes de Oca, San Pedro, 11501, San José, Costa Rica. Moonseeker SRL is governed and regulated by Anjouan Gaming Board to offer Games of Chance under license number ALSI-202509006-FI 1. Gambling can be addictive; please Play Responsibly. For help, visit our Responsible Gambling page © 2026 Casinostars - all rights reserved
Complaints Policy
At Casinostars.io, we are committed to providing a transparent, fair, and safe gaming experience. In accordance with The Anjouan Gaming Board this Complaints Policy outlines the procedure for submitting, handling, and escalating player complaints. Note, all…
At Casinostars.io, we are committed to providing a transparent, fair, and safe gaming experience. In accordance with The Anjouan Gaming Board this Complaints Policy outlines the procedure for submitting, handling, and escalating player complaints. Note, all information and communications must be in English Complaints Procedure First Line of Support If you are dissatisfied it is expected of you to reach out to our customer support team via live chat or email, where the customer support team will be willing to help find a quick resolution for the issue you may be experiencing. You can talk to our Customer Support department via Live Chat. Or if you prefer you can email us to email us at [email protected] The Customer Support Department will exhaust all avenues available to them in order to solve any issues. In cases where you feel that no resolution has been reached, the case can be escalated to the Customer Support Management or Player Complaints Team. Alternatively, if no resolution has been reached you may escalate the dispute to our appointed ADR which is free of charge. Submitting a Complaint If you are not satisfied with a specific incident or experience with including but not exclusive to: the services, products, promotions and/or other issues and that have not reached resolution through the Customer Service Department or our Complaints Team; you can submit a complaint within six (6) months of the relevant incident. For peer-to-peer games (e.g., poker) or ante-post fixed odds betting, the six-month period begins upon resolution of the event. Complaints must be submitted via email to: [email protected] You can add supporting documents and all relevant information to help speed the resolution of your complaint. Complaint Handling Acknowledgement Acknowledge receipt of your complaint Confirm how the complaint will be handled Provide an estimated resolution timeline Resolution Timeline We aim to resolve all complaints within 14 business days but note that your case resolution my take up to 4 week depending on the complexity of your case. In exceptional circumstances, we may extend this period by up to an additional 4 weeks, but in any case, we will always keep you updated with the progress of your case. Once a resolution has been reached, we will inform you of the outcome. A reasoned outcome, including supporting evidence An explanation of why the complaint could not be handled If we require more information to process your complaint, we will request it within the initial 4-week period. Please note that if the information is not provided, we may close or reject the complaint. You agree to provide us with all information and documentation reasonably requested by the Player Complaints Team in a timely manner to enable resolution within the specified timeframes. If the required information is not provided within four (4) weeks of the request, the complaint will be considered unresolved or rejected and the case will be closed. Following closure, you may initiate a new complaint, provided that all necessary information to support the case is submitted. Alternative Dispute Resolution (ADR) You may escalate the matter to this independent ADR EADR Ltd., European Alternative Dispute Resolution (‘EADR’) is an independent arbitration with their main office at 189/1, The Strand, Gzira GZR 1024, Malta, providing alternative dispute resolution and is designed to comply with the “Consumer Alternative Dispute Resolution (General) Regulations” (S. L.378.18) You may fill in an Online Dispute Form via https://eadr.org/eadr-form/ or via email at [email protected]. For your ease of access our ADR contact details are included in this Policy and in our General Terms & Conditions. Please be advised that while the complaint is under review by the ADR, we will not provide updates or respond to further correspondence from you regarding the case, as we are obliged to await the ADR’s final determination. You will be informed by the ADR of any information required from you and/or their ruling on the case in due time. Also, please note that the outcome issued by the ADR is final. Accordingly, we will consider the complaint closed and will not entertain any requests to revisit or reopen the matter, regardless of if you are in disagreement with the ADR’s decision. This does not affect you rights to seek further legal advice. Authority Escalation Anjouan Gaming does not intervene in individual gambling disputes. However, if you believe we have breached regulations, you may file a report using the form embedded on the site seal validation page. Grounds for Complaint Deposit or withdrawal issues Bonus terms and disputes Account restrictions or closures Game errors or outcome fairness Responsible gambling measures Handling of player balances KYC and verification delays Data protection concerns Technical or software issues AML/CFT concerns Minor involvement Fraudulent practices or games Breach of licensing or regulatory obligations General Provisions Transparency All parties involved in the dispute will be kept informed of the progress and outcomes. Good Faith Resolution Casinostars.io will make every effort to resolve disputes amicably and professionally. Item 2 of 37 By using and accessing Casinostars.io, you acknowledge that you fully understand and agree to be legally bound by our Terms of Service and Responsible Gaming Policy. All players must be above the age of 18 and reside in countries where gambling is legal to play on Casinostars.io. Casinostars.io is owned and operated by Moonseeker SRL a company registered in Costa Rica with Registration Number 3-102-911192 and its registered address at LY Center, Avenidas 8 & 10 y Calle 39, Montes de Oca, San Pedro, 11501, San José, Costa Rica. Moonseeker SRL is governed and regulated by Anjouan Gaming Board to offer Games of Chance under license number ALSI-202509006-FI 1. Gambling can be addictive; please Play Responsibly. For help, visit our Responsible Gambling page © 2026 Casinostars - all rights reserved
KYC Policy
Introduction Know Your Customer Casinostars.io will apply appropriate customer due diligence measures required by law. The Company will endeavour to prevent its customers from engaging in illicit or otherwise unauthorised activity. Identify that the customer…
Introduction Know Your Customer Casinostars.io will apply appropriate customer due diligence measures required by law. The Company will endeavour to prevent its customers from engaging in illicit or otherwise unauthorised activity. Identify that the customer is who they say they are. Verify that the customer is over 18. Combat and reduce fraud. Prevent money laundering. KYC Requests The company operates an automated system whereby a customer playing on their brand the Casinostars.io flags and sent an automated email when they hit certain deposit threshold requesting documentation. Customer accounts are flagged until documents received and verified. No withdrawals are processed from a customer’s account until the KYC verification is completed. KYC Documents To fulfil the company’s KYC obligations, the customer must submit a valid ID and Proof of Address document dated within the previous six (6) months. What documents do we accept as a Proof of Identity? current signed passport. current photo card driving licence. national ID card. government-issued ID document with photo. What documents do we accept as Proof of Address? City Tax Bill. Inland revenue tax bill (Please note that a mobile bill as it is not tied to an address. A utility is). Bank Statement. Insurance Policy certificate. correspondence from a Government Authority, Department or Agency. Document capture and verification The company partners with a 3rd party Identification Verification provider to assist in the capture and verification of documents provided by its customers. Included in the automated KYC email request the company sends are links for the customer to upload or take pictures of the required documentation. Document Authentication On receipt of the required documentation, the company matches the end-user’s details against those submitted at registration and authenticating the documents supplied. Where documents are verified, the end-user is emailed to confirm, and end-user’s accounts are tagged as the KYC verification has been completed. Where documents are incomplete, the Company will follow up with customer. Where documents are found to be falsified or the end-user is identified as underage, account(s) are immediately restricted. Failure to comply Where the end-user fails to submit documents within thirty (30) days of the initial request the relevant team is alerted and will request again. In those cases, the account will be disabled (meaning the deposit, gameplay and withdraw options switched off). Item 2 of 37 By using and accessing Casinostars.io, you acknowledge that you fully understand and agree to be legally bound by our Terms of Service and Responsible Gaming Policy. All players must be above the age of 18 and reside in countries where gambling is legal to play on Casinostars.io. Casinostars.io is owned and operated by Moonseeker SRL a company registered in Costa Rica with Registration Number 3-102-911192 and its registered address at LY Center, Avenidas 8 & 10 y Calle 39, Montes de Oca, San Pedro, 11501, San José, Costa Rica. Moonseeker SRL is governed and regulated by Anjouan Gaming Board to offer Games of Chance under license number ALSI-202509006-FI 1. Gambling can be addictive; please Play Responsibly. For help, visit our Responsible Gambling page © 2026 Casinostars - all rights reserved
Privacy Policy
Casinostars.io is committed to protecting your privacy and processing your personal data in a lawful, fair, and transparent manner. This Privacy Policy along with Terms and conditions and any other documents referred to in it; outlines how we collect, use,…
Casinostars.io is committed to protecting your privacy and processing your personal data in a lawful, fair, and transparent manner. This Privacy Policy along with Terms and conditions and any other documents referred to in it; outlines how we collect, use, store, and protect your personal data when you use our Website and services, in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable laws under the Curaçao Gaming Authority (CGA). Information we may collect from you Details of your visits to the Website, including, but not limited to, your betting and gaming activities, the resources that you access, traffic data, location data and communication data, whether this is required for our own accounting purposes, risk assessment, security reviews, compliance procedures or otherwise. Details of transactions you carry out through your account with us. All communication established with us through any of our Customer Support Channels. IP Addresses and Cookies We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers and licensors. This is statistical data about our users' browsing actions and patterns and does not identify any individual. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Website. Where we store your personal data The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or licensors. Such staff maybe engaged in, among other things, the processing of payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All the information you submit to us is stored and kept on secure servers. Any payment transactions and submissions of personal information is transmitted using SSL encryption technology. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our utmost to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. To ensure that content from the Website is presented in the most effective manner for you and for your computer. To provide you with information, products, games or services that you request from us or which we feel may interest you. To carry out our obligations arising from any transactions entered into between you and us. To allow you to participate in the interactive features of our games and services. To notify you about changes to our games and services. We may also permit selected third parties to use your data to provide you with information about games, goods and services which may be of interest to you. Disclosure of your information In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. If Casinostars.io or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply the Casinostars.io Terms of Website Use or to protect the rights, property, or safety of Casinostars.io, our customers, licensors or others. This includes exchanging information with other companies and organization’s for the purposes of fraud protection and credit risk reduction. We will disclose any information to the Regulator and to any other authority in case of fraudulent activities or inquest from the relevant authorities. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws (e.g., AML and financial regulations). Typically, this means a retention period of five (5) years after account closure, unless longer retention is required. All third-party processors are contractually bound to ensure data protection in accordance with GDPR standards. Your Data Subject Rights Under GDPR, you have the right to: Access your personal data (Art. 15) Rectify inaccurate or incomplete data (Art. 16) Erase data ("right to be forgotten") in certain circumstances (Art. 17) Restrict processing (Art. 18) Object to processing (Art. 21) Receive data in a portable format (Art. 20) Withdraw consent at any time (where applicable) Lodge a complaint with a supervisory authority To exercise your rights, please contact: [email protected] Marketing Communications We may send promotional messages based on your preferences and consent. You can opt out at any time by clicking the “unsubscribe” link in our emails or updating your account settings Changes to This Privacy Policy We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services constitutes acceptance of the updated policy. Contact Us Data Protection Officer [email protected] Data Protection Policy Effective Date: 23.3.2026 Item 2 of 37 By using and accessing Casinostars.io, you acknowledge that you fully understand and agree to be legally bound by our Terms of Service and Responsible Gaming Policy. All players must be above the age of 18 and reside in countries where gambling is legal to play on Casinostars.io. Casinostars.io is owned and operated by Moonseeker SRL a company registered in Costa Rica with Registration Number 3-102-911192 and its registered address at LY Center, Avenidas 8 & 10 y Calle 39, Montes de Oca, San Pedro, 11501, San José, Costa Rica. Moonseeker SRL is governed and regulated by Anjouan Gaming Board to offer Games of Chance under license number ALSI-202509006-FI 1. Gambling can be addictive; please Play Responsibly. For help, visit our Responsible Gambling page © 2026 Casinostars - all rights reserved
AML Policy
Company introduction Moonseeker SRL (hereinafter referred to as “Casinostars.io or as “the Company”) is registered in Costa Rica with Registration Number 3-102-911192 and its registered address at Avenidas 8 & 10, Calle 39, LY Center, 11501, San Jose, Costa…
Company introduction Moonseeker SRL (hereinafter referred to as “Casinostars.io or as “the Company”) is registered in Costa Rica with Registration Number 3-102-911192 and its registered address at Avenidas 8 & 10, Calle 39, LY Center, 11501, San Jose, Costa Rica. Moonseeker SRL is a B2C remote Gaming Company, licenced by the Anjouan Gaming Board under licence number ALSI-202509006-FII and operating through the website www.casinostars.io The has established compliance measures commensurate with its services and products that are reasonably designed to detect any illicit activity on its website. Such measures include customer onboarding and compliance screenings of its customers and risk-based controls. Policy Statement The company is not classified as a financial institution under the Laws of The Autonomous Island of Anjouan and, as such, is not directly governed by the regulations that apply to financial institutions, money transfer services, or virtual asset service providers. However, in line with the Anti-Money Laundering and Counter-Terrorism Financing (AML/CFT) regulations set by the The Autonomous Island of Anjouan Gaming Board, the Company strictly prohibits and rejects the use of its products for any illegal activities, such as money laundering, terrorist financing, or violations of trade sanctions. This is in line with various national AML laws and regulations. The Company also keeps up with guidelines set by the Financial Action Task Force (FATF) and the The Autonomous Island of Anjouan Gaming Board and will make any necessary updates to comply with changes in the law. The Company’s intention is to follow best practices in safeguarding against [CASINO NAME] products being used to facilitate such activities. Adoption of an AML policy, and procedures and controls. Designation of a Compliance Officer / MLRO to oversee the implementation of the AML policy, procedures and controls. Provision education and training to employees; and Independent reviews, monitoring and maintenance of the policy, procedures and controls. Definitions Placement. During this stage, the money launderer introduces the illegal proceeds into the financial system through financial institutions, casinos, shops and other cash intensive businesses. This is done among other things by buying chips for cash, then redeeming value without playing or with minimal playing, funding casino accounts with credit and debit cards, prepaid cards, checks and cryptocurrency and then requests for pay out and inserting funds into gaming machines and immediately claiming those funds as credits. Layering. This stage involves converting the proceeds of crime into another form to disguise the audit trail, source and ownership of funds. It can involve transactions such as transfers of funds from one account to another, sometimes to or from other casinos or jurisdictions, currency exchange, structuring and refining and gambling accounts held for storing moneys and hiding them from the authorities. Integration. The re-entry of funds into the economy in what appears to be normal business or personal transactions. Examples are the purchase of luxury assets, financial investments, investing in gaming companies or commercial investments. Financing of Terrorism (FT) is the financing of terrorist acts, of terrorists and terrorist organizations. A terrorist act is an act to intimidate a population, or to compel a government or an international organization to do or to abstain from doing any act. The most basic difference between financing of terrorism and money laundering involves the origin of the funds. Terrorist financing uses funds for an illegal political purpose, but the money is not necessarily derived from illicit proceeds. Money laundering always involves the proceeds of illegal activity. There is a need for the terrorist group to disguise the link between it and its legitimate funding sources. In doing so, the terrorists use methods similar to those criminal organizations use to launder money like cash smuggling, structuring, wire transfers, purchase of monetary instruments, use of debit and credit cards. While ML is concerned with obscuring the source of funds, FT is mostly concerned with obscuring the end recipient of the funds. Sanctions: refers to penalties or punitive measures imposed on individuals, companies, or countries that violate laws or regulations. These sanctions can be imposed by governments, regulatory bodies, or international organizations to control illegal activities or enforce compliance with legal standards. Suspicious Activity: refers to any behaviour or actions that seem unusual, out of the ordinary, or potentially harmful. It often indicates that something is wrong or that someone may be planning or engaging in illegal, unethical, or harmful activities. Governance Moonseeker SRL is responsible for coordinating the implementation of the AML Policy. This includes developing AML initiatives, work together with other Casinostars.io or external stakeholders to revise the AML policy, assessing new regulatory requirements and investigate potentially suspicious or unusual activity. Risk Assessment, Management and Risk-Based Approach The Company operates a risk-based approach to developing and operating its systems and controls designed to prevent financial crime. Customer risk Geographical risk Product, service and transaction risk Distribution channels risk The Compliance Officer/MLRO will perform regular assessments of the financial crime risks and Moonseeker SRL’s local strategy and success in mitigating those risks. Where a new service, customer group or new geography is addressed by Moonseeker SRL, the financial crime risk assessment will be updated during development/launch (to ensure that AML processes can support the new activities). In line with article 5h of the NOIS the company will assure that affiliated entities will meet the The Autonomous Island of Anjouan Anti Money Laundering and Terrorist Financing regulations. Such as far as these affiliated entities are affecting the business of the Company in The Autonomous Island of Anjouan. The results of the financial crime risk assessment will be used to support the development of appropriate systems and controls (policies and procedures) designed to minimize the risk of the Company, being used for the purposes of financial crime. Developments will be reported to the Board. To mitigate the risk of financial crime, Moonseeker SRL will ensure that appropriate risk-based systems and controls are in place and operated. Existing systems and controls will be reviewed and where necessary amended to reflect changes in assessed risk and identified vulnerabilities. Additional systems and controls will be implemented by the MLRO where required. Customer Due Diligence Customers of the Company are subject to risk-based initial and ongoing due diligence procedures. Initial due diligence seeks to obtain the identity of the customer and verify the identity prior to the establishment of the business relationship. Information on the purpose and intended nature of the business relationship, is also obtained, such that the Company is able to establish the business and risk profile of the customer and to accept or reject a client based on the Client Acceptance Policy. Ongoing monitoring The Company notes that it offers a single service to its customers whereby the applicant for business is affecting payments for remote gambling services. Therefore, in all cases, the Company understands the nature of the relationship with the customer and all payments received are sourced from this business. Customer initial due diligence information will be periodically reviewed to ensure that it remains up to date. This review is recorded by way of assessing whether any due diligence information has expired. The review will also assess whether any changes have been made to the company structure and/or the people involved. In such an instance, due diligence will be updated accordingly. Reporting Any suspicious activities or transactions identified by [CASINO NAME] will be promptly reported to the appropriate authorities as mandated by the The Autonomous Island of Anjouan Gaming Board. Our designated Compliance Officer / Money Laundering Reporting Officer (MLRO) will be responsible for filing Suspicious Activity Reports (SARs) with the regulatory body in a timely manner. Employees are required to report any suspicious behaviour or activity directly to the MLRO without informing the customer involved (i.e., maintaining confidentiality to avoid tipping off). Record-keeping procedures Customer identification documents. Transaction histories. Reports of unusual activities. Communication records related to customer accounts and investigations. This information will be readily available for review by the The Autonomous Island of Anjouan Gaming Board and other relevant authorities. Awareness and Training Understand AML laws and regulations. Recognize potential money laundering risks and red flags. Know how to properly report unusual activities. Screening process The screening of potential customers
Player Intelligence
95 records
What players report about Casinostars.io on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
19
84% resolved, of those with a known outcome
Total reviews
76
Across all review sites
Player rating
3.9 / 5
Trustpilot 3.5 · AskGamblers 4.3
GEO markets
22
Countries stated on 66% of records
AI-generated summary of player reviews
Players appreciated the great selection of games and the fast verification and withdrawal processes. Many highlighted the impressive support and smooth gameplay as key reasons for their enjoyment.
Players disliked the lack of responsive customer support, particularly after negative experiences with the live chat. There were complaints about the casino refusing to pay out winnings and making excuses for their actions.
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Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
10
202420252026
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Complaint categories
- Account37%7
- Withdrawal26%5
- Responsible gambling11%2
- Deposit11%2
- Payments & refunds5.3%1
- Bonus5.3%1
- Customer support5.3%1
Block 03
Complaint status
- Resolved84%16
- Unresolved16%3
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
43
202420252026
Block 05
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.83
3.79
3.58
202420252026
Every complaint and review behind these numbers — with filters, comparison, GEO, platforms, operators and monitoring — in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
