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Casino profile

Casino Days

Player complaints and reviews about Casino Days, plus its operator (Rhino Affiliates), licences and welcome offers.

casinodays.com
Capture of the Casino Days website

About

Casino Days belongs to the Rhino Affiliates affiliate programme. The site launched in 2020. It holds licences from Alcohol and Gaming Commission of Ontario, Curacao Gaming Control Board, Estonian Tax and Customs Board, Kahnawake Gaming Commission. The interface is available in 5 languages, including English, Norwegian, French, Finnish. 13 account currencies are listed, including Euros, US dollars, Canadian dollars, New Zealand dollars. We list 8 welcome offers.

Casino Days is listed in 9 markets, among them Canada, France, Belgium and New Zealand. On the Casino Days site for Mexico, we found 3 promotions.

Licensee

The company that holds the Curaçao licence for Casino Days, as the licence register names it.

Legal name
White Star BV
Curaçao licence reference
OGL/2023/159/0076
Registration number (Curaçao Chamber of Commerce)
153150
Incorporated
2020
Licence application number
OGL/2024/159/0941

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

8 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

2,468 records

What players report about Casino Days on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

107

86% resolved, of those with a known outcome

Total reviews

2,361

Across all review sites

Player rating

3.4 / 5

Trustpilot 4.4 · AskGamblers 2.4

GEO markets

43

Countries stated on 97% of records

Casino Days complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Casino Days, the way Player Intelligence PRO computes it.

Since 2021, players have posted 107 complaints and 2,361 reviews about Casino Days on 3 sites. In the 12 months to November 5, 2026, they filed 7 complaints and posted 1,288 reviews. Reviews are up 101% on the 12 months before (642). The average review rating rose from 4.37 to 4.44 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 32% of the 97 complaints with a labelled problem. Next come “Deposit not credited” (27%) and “Account blocked” (8.2%). Complaints about “Withdrawal” make up 40% of those with a topic, against 29% across all brands.

Of the 106 complaints with a known outcome, 86% were resolved, against 59% across all brands. That puts Casino Days 567th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 81%.

Reviewers give Casino Days 4.1 out of 5 on average over 2,356 rated reviews, against 3.44 across all brands. 78% of the ratings are four or five stars, and 20% are one or two. The review sites’ own scores average 3.4 out of 5 across 2 sites. By that score, Casino Days ranks 1,737th of 4,286 rated casinos. Reviewers most often praise “Customer support” (1,478 reviews), “Withdrawals” (310 reviews) and “Bonuses” (222 reviews). The most common criticism concerns “Withdrawals” (243 reviews), “Customer support” (210 reviews) and “Trust & licence” (150 reviews).

The countries players state most often are Canada (54%), India (29%) and New Zealand (6.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,916 brands Player Intelligence tracks.

Ask the AI analyst about Casino Days: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the clean interface and smooth mobile functionality, along with a fast registration process. The game library was also noted for having all the essential games, making it a reliable choice for those who value efficiency.

Many players expressed disappointment over account closures and the confiscation of their balances without clear reasons. The support team was criticized for being unprofessional and unresponsive to formal inquiries.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay32%31
  • Deposit not credited27%26
  • Account blocked8.2%8
  • Withdrawal refused7.2%7
  • Verification delay5.2%5
  • Account closed4.1%4
  • Documents rejected or requested again4.1%4
  • Bonus winnings confiscated3.1%3
  • Other problems9.3%9
Share of the 97 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal40%43
  • Deposit25%27
  • Account12%13
  • KYC / verification9.3%10
  • Bonus5.6%6
  • Payments & refunds2.8%3
  • Responsible gambling2.8%3
  • Technical1.9%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved85%91
  • Unresolved14%15
  • Closed without an outcome0.9%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Casino Days against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Casino Days against the market
MeasureCasino DaysAll brands
Complaints resolved86%59%
Average review rating4.13.44
Complaints per 100 reviews4.526.4
Share of “Withdrawal” complaints40%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars72%1,706
  • 4 stars5.3%125
  • 3 stars1.8%43
  • 2 stars1.2%28
  • 1 star19%454
Share of 2,356 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support66%1,478
  • Withdrawals14%310
  • Bonuses10%222
  • Games8.3%184
  • Deposits & payment methods4.1%91
  • Website & app4%90
Share of the 2,227 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals11%243
  • Customer support9.4%210
  • Trust & licence6.7%150
  • Bonuses5.4%121
  • Fairness & RTP4.7%105
  • Deposits & payment methods4.3%95
Share of the 2,227 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Canada54%1,282
  • India29%702
  • New Zealand6.4%154
  • Norway5%119
  • Germany1.1%27
  • Finland0.4%10
  • France0.4%10
  • United Kingdom0.4%10
  • Japan0.4%9
  • Ireland0.3%7
  • Other countries2.8%66
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265–1,0854.47
20251362%7634.37
20242170%2853.24
20232396%1072.61
20223591%852.63
202110100%361.74

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2,3274.4 / 5
AskGamblers55192.4 / 5
Casino Guru5215–

Block 13

Latest complaints and reviews

The newest records about Casino Days as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    India · AskGamblers

  • Complaint

    Withdrawal delay

    Resolved

    India · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Canada · Casino Guru

138 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Casino Days

Who owns Casino Days?

Casino Days is operated by White Star B.V. and runs under the Rhino Affiliates affiliate programme.

When was Casino Days founded?

Casino Days launched in 2020.

Which currencies does Casino Days accept?

Currencies listed for Casino Days: Euros, US dollars, Canadian dollars, New Zealand dollars, Norwegian kroner, Japanese yen, Indian rupees, Bitcoin and 5 more. Its site is available in 5 languages: English, Norwegian, French, Finnish and 1 more.

What welcome bonuses does Casino Days offer?

8 welcome offers are listed for Casino Days. The first on the list is “200% up to 20,000 INR”, with a 35× wagering requirement.

Which countries is Casino Days available in?

Casino Days is listed in 9 markets: Belgium, Canada, Estonia, Finland, France, India, Japan, New Zealand and 1 more.

What bonuses and promotions does Casino Days run in Mexico?

We read 3 live offers for Mexico on the Casino Days site itself.

What do players say about Casino Days?

Players have filed 107 complaints and written 2,361 reviews about Casino Days. Players rate Casino Days 3.4 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Casino Days?

“Withdrawal delay” – 32% of the 97 complaints about Casino Days with a labelled problem. Followed by “Deposit not credited” (27%) and “Account blocked” (8.2%).

Do players report withdrawal problems at Casino Days?

Withdrawals are the topic of 43 complaints about Casino Days: 40% of the 107 with a topic. The most common withdrawal problem is “Withdrawal delay” (72% of them). Of the withdrawal complaints with a known outcome, 81% were resolved.

Does Casino Days resolve player complaints?

86% of the 106 complaints about Casino Days with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Casino Days is 567th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Casino Days?

Praised most: “Customer support”, “Withdrawals” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 78% of the rated reviews give four or five stars, and 20% give one or two.

How many complaints has Casino Days received in the last 12 months?

In the 12 months to November 5, 2026, players filed 7 complaints about Casino Days.

Where do Casino Days’s players come from?

The countries named most often in complaints and reviews about Casino Days are Canada (54%), India (29%) and New Zealand (6.4%).