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Casino profile

Big Boost Casino

Player complaints and reviews about Big Boost Casino, plus its operator (Rhino Affiliates), licences and welcome offers.

bigboost.com
bigboost.com
Capture of the Big Boost Casino website

Profile

Website
bigboost.com
Established
2025
Operator
Rhino Affiliatesaffiliate programme
Company
White Star B.V.
Licences
Languages
  • English
  • Norwegian
  • Finnish
  • French
Currencies
  • Euros
  • Canadian dollars
  • New Zealand dollars
  • Norwegian kroner
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Ripple

About

Big Boost Casino belongs to the Rhino Affiliates affiliate programme. The site launched in 2025. It holds a licence from Curacao Gaming Control Board. The interface is available in 4 languages: English, Norwegian, Finnish, French. 10 account currencies are listed, including Euros, Canadian dollars, New Zealand dollars, Norwegian kroner. We list 7 welcome offers.

Big Boost Casino is listed in 7 markets, among them Canada, France, Belgium and New Zealand. On the Big Boost Casino site for United Kingdom, we found 3 promotions.

Licensee

The company that holds the Curaçao licence for Big Boost Casino, as the licence register names it.

Legal name
White Star BV
Curaçao licence reference
OGL/2023/159/0076
Registration number (Curaçao Chamber of Commerce)
153150
Incorporated
2020
Licence application number
OGL/2024/159/0941

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

122 records

What players report about Big Boost Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

22

91% resolved, of those with a known outcome

Total reviews

100

Across all review sites

Player rating

3.4 / 5

Trustpilot 3.4

GEO markets

12

Countries stated on 98% of records

Big Boost Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Big Boost Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 22 complaints and 100 reviews about Big Boost Casino on 4 sites. In the 12 months to November 5, 2026, they filed 5 complaints and posted 49 reviews. Reviews are up 53% on the 12 months before (32). The average review rating rose from 2.25 to 3.86 out of 5 year on year.

The problem players report most often is “Deposit not credited”: 19% of the 21 complaints with a labelled problem. Next come “Self-exclusion” (19%) and “Account closed” (14%). Complaints about “Account” make up 23% of those with a topic, against 15% across all brands.

Of the 22 complaints with a known outcome, 91% were resolved, against 59% across all brands. That puts Big Boost Casino 354th of 1,916 casinos with at least 10 such complaints.

Reviewers give Big Boost Casino 3.05 out of 5 on average over 100 rated reviews, against 3.44 across all brands. 51% of the ratings are four or five stars, and 49% are one or two. The review sites’ own scores average 3.4 out of 5 on one site. By that score, Big Boost Casino ranks 1,738th of 4,287 rated casinos. Reviewers most often praise “Customer support” (43 reviews), “Withdrawals” (18 reviews) and “VIP & loyalty” (10 reviews). The most common criticism concerns “Customer support” (18 reviews), “Withdrawals” (16 reviews) and “Trust & licence” (14 reviews).

The countries players state most often are India (57%), Norway (11%) and Canada (10%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Big Boost Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Deposit not credited19%4
  • Self-exclusion19%4
  • Account closed14%3
  • Withdrawal delay14%3
  • Account blocked9.5%2
  • Bonus winnings confiscated9.5%2
  • Bonus not credited4.8%1
  • Sports bets4.8%1
  • Other problems4.8%1
Share of the 21 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account23%5
  • Withdrawal23%5
  • Deposit18%4
  • Responsible gambling18%4
  • Bonus14%3
  • Other4.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved91%20
  • Unresolved9.1%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Big Boost Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Big Boost Casino against the market
MeasureBig Boost CasinoAll brands
Complaints resolved91%59%
Average review rating3.053.44
Complaints per 100 reviews2226.4
Share of “Account” complaints23%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars49%49
  • 4 stars2%2
  • 2 stars3%3
  • 1 star46%46
Share of 100 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support44%43
  • Withdrawals18%18
  • VIP & loyalty10%10
  • Games7.1%7
  • Trust & licence7.1%7
  • Bonuses6.1%6
Share of the 98 reviews that name at least one aspect.reviews

Criticised

  • Customer support18%18
  • Withdrawals16%16
  • Trust & licence14%14
  • Deposits & payment methods11%11
  • Fairness & RTP11%11
  • Bonuses6.1%6
Share of the 98 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • India57%68
  • Norway11%13
  • Canada10%12
  • New Zealand8.4%10
  • Finland6.7%8
  • United Kingdom1.7%2
  • Ireland0.8%1
  • North Macedonia0.8%1
  • Netherlands0.8%1
  • Russia0.8%1
  • Other countries1.7%2
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265–363.56
20258–433.05
20246–19–
20232–2–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–973.4 / 5
Casino Guru193–
AskGamblers2––
LCB1––

Block 13

Latest complaints and reviews

The newest records about Big Boost Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    India · Trustpilot

  • Review

    1.0 of 5 stars

    India · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Canada · Casino Guru

  • Complaint

    Withdrawal

    Resolved

    AskGamblers

  • Complaint

    Withdrawal delay

    Resolved

    AskGamblers

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Big Boost Casino

Who owns Big Boost Casino?

Big Boost Casino is operated by White Star B.V. and runs under the Rhino Affiliates affiliate programme.

Is Big Boost Casino licensed?

Yes. Big Boost Casino holds a licence from Curacao Gaming Control Board.

When was Big Boost Casino founded?

Big Boost Casino launched in 2025.

Which currencies does Big Boost Casino accept?

Currencies listed for Big Boost Casino: Euros, Canadian dollars, New Zealand dollars, Norwegian kroner, Bitcoin, Bitcoin Cash, Ethereum, Tether and 2 more. Its site is available in 4 languages: English, Norwegian, Finnish, French.

What welcome bonuses does Big Boost Casino offer?

7 welcome offers are listed for Big Boost Casino. The first on the list is “20 Free Spins at Big Boost Casino”.

Which countries is Big Boost Casino available in?

Big Boost Casino is listed in 7 markets: Austria, Belgium, Canada, Finland, France, New Zealand, Norway.

What bonuses and promotions does Big Boost Casino run in United Kingdom?

We read 3 live offers for United Kingdom on the Big Boost Casino site itself.

What do players say about Big Boost Casino?

Players have filed 22 complaints and written 100 reviews about Big Boost Casino. Players rate Big Boost Casino 3.4 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Big Boost Casino?

“Deposit not credited” – 19% of the 21 complaints about Big Boost Casino with a labelled problem. Followed by “Self-exclusion” (19%) and “Account closed” (14%).

Do players report withdrawal problems at Big Boost Casino?

Withdrawals are the topic of 5 complaints about Big Boost Casino: 23% of the 22 with a topic. The most common withdrawal problem is “Withdrawal delay” (60% of them).

Does Big Boost Casino resolve player complaints?

91% of the 22 complaints about Big Boost Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Big Boost Casino is 354th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Big Boost Casino?

Praised most: “Customer support”, “Withdrawals” and “VIP & loyalty”. Criticised most: “Customer support”, “Withdrawals” and “Trust & licence”. 51% of the rated reviews give four or five stars, and 49% give one or two.

How many complaints has Big Boost Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 5 complaints about Big Boost Casino.

Where do Big Boost Casino’s players come from?

The countries named most often in complaints and reviews about Big Boost Casino are India (57%), Norway (11%) and Canada (10%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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