igamingcpo.com

Casino profile

Monopoly Casino

Player complaints and reviews about Monopoly Casino, plus its operator (Gamesys Affiliates), licences and welcome offers.

monopolycasino.com
Capture of the Monopoly Casino website

About

Monopoly Casino belongs to the Gamesys Affiliates affiliate programme. The site launched in 2015. It holds licences from Gibraltar Regulatory Authority, UK Gambling Commission. The interface is in English. One account currency is listed: British pounds sterling. We list one welcome offer.

Monopoly Casino is listed in one market, United Kingdom. On the Monopoly Casino site for Finland, we found 4 promotions.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

712 records

What players report about Monopoly Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

9

78% resolved, of those with a known outcome

Total reviews

703

Across all review sites

Player rating

3.2 / 5

Trustpilot 1.4 · casino.ru 4.7 · AskGamblers 2.5 · Tribuna 4.2

GEO markets

14

Countries stated on 98% of records

Monopoly Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Monopoly Casino, the way Player Intelligence PRO computes it.

Since 2018, players have posted 9 complaints and 703 reviews about Monopoly Casino on 6 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 129 reviews. Reviews are level with the 12 months before (129). The average review rating rose from 1.33 to 1.36 out of 5 year on year.

Reviewers give Monopoly Casino 1.81 out of 5 on average over 703 rated reviews, against 3.44 across all brands. 19% of the ratings are four or five stars, and 78% are one or two. The review sites’ own scores average 3.2 out of 5 across 4 sites. By that score, Monopoly Casino ranks 2,040th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (72 reviews), “Games” (52 reviews) and “Fairness & RTP” (35 reviews). The most common criticism concerns “Fairness & RTP” (284 reviews), “Bonuses” (166 reviews) and “Withdrawals” (122 reviews).

The countries players state most often are United Kingdom (80%), Spain (8.2%) and United States (5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,905 brands Player Intelligence tracks.

Ask the AI analyst about Monopoly Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202020212022202320242025
Complaints count

Block 02

Complaint categories

  • Responsible gambling38%3
  • Account25%2
  • Other13%1
  • Payments & refunds13%1
  • Technical13%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved78%7
  • Unresolved22%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars14%99
  • 4 stars4.7%33
  • 3 stars3.1%22
  • 2 stars4.3%30
  • 1 star74%519
Share of 703 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals11%72
  • Games7.9%52
  • Fairness & RTP5.3%35
  • Bonuses4.7%31
  • Customer support2%13
  • Deposits & payment methods1.5%10
Share of the 658 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP43%284
  • Bonuses25%166
  • Withdrawals19%122
  • Account16%104
  • Trust & licence16%103
  • Customer support15%97
Share of the 658 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201820192020202120222023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom80%562
  • Spain8.2%57
  • United States5%35
  • Canada4.4%31
  • Italy0.7%5
  • South Africa0.3%2
  • Australia0.1%1
  • Costa Rica0.1%1
  • Germany0.1%1
  • France0.1%1
  • Other countries0.4%3
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–1091.33
20252–1351.36
20242–991.55
20230–771.56
20221–662.03
20211–881.89
20203–572.16
20190–663.65
20180–6–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–6911.4 / 5
Tribuna–104.2 / 5
Casino Guru8––
AskGamblers–12.5 / 5
casino.ru–14.7 / 5
Casinomeister1––

Block 11

Latest complaints and reviews

The newest records about Monopoly Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Account closed

    Resolved

    Canada · Casino Guru

  • Complaint

    Other

    Resolved
  • Complaint

    Self-exclusion

    Resolved

    United Kingdom · Casino Guru

8 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, casino.ru, AskGamblers, Tribuna.

Questions about Monopoly Casino

Who owns Monopoly Casino?

Monopoly Casino is operated by Gamesys Ltd. Casinos and runs under the Gamesys Affiliates affiliate programme.

Is Monopoly Casino licensed?

Yes. Monopoly Casino holds 2 licences: Gibraltar Regulatory Authority, UK Gambling Commission.

When was Monopoly Casino founded?

Monopoly Casino launched in 2015.

Which currencies does Monopoly Casino accept?

The one currency listed for Monopoly Casino is British pounds sterling. Its site is available in one language: English.

What welcome bonuses does Monopoly Casino offer?

One welcome offer is listed for Monopoly Casino. The first on the list is “30 Bonus Spins at Monopoly Casino”.

Which countries is Monopoly Casino available in?

Monopoly Casino is listed in 1 market: United Kingdom.

What bonuses and promotions does Monopoly Casino run in Finland?

We read 4 live offers for Finland on the Monopoly Casino site itself.

What do players say about Monopoly Casino?

Players have filed 9 complaints and written 703 reviews about Monopoly Casino. Players rate Monopoly Casino 3.2 out of 5 on average across the 4 sites that publish one.

What do players like and dislike about Monopoly Casino?

Praised most: “Withdrawals”, “Games” and “Fairness & RTP”. Criticised most: “Fairness & RTP”, “Bonuses” and “Withdrawals”. 19% of the rated reviews give four or five stars, and 78% give one or two.

How many complaints has Monopoly Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed no complaints about Monopoly Casino.

Where do Monopoly Casino’s players come from?

The countries named most often in complaints and reviews about Monopoly Casino are United Kingdom (80%), Spain (8.2%) and United States (5%).