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Boaboa Casino

Player complaints and reviews about Boaboa Casino, plus its operator (WOW Partners), licences and welcome offers.

boaboa.com
Capture of the Boaboa Casino website

About

Boaboa Casino belongs to the WOW Partners affiliate programme. The site launched in 2017. It holds a licence from Anjouan Gaming Board. The interface is available in 14 languages, including English, German, Hungarian, Polish. 30 account currencies are listed, including Euros, Hungarian forints, Norwegian kroner, Polish zlotys. We list 10 welcome offers.

Boaboa Casino is listed in 29 markets, among them Canada, Germany, France and Belgium. In Chile, Boaboa Casino accepts 8 payment methods, among them BLIK, Interac, Klarna and MiFinity.

Markets

This brand is listed in 29 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Payment methods

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • BLIK

    Bank transfer

    –

  • Interac

    Bank transfer

    –

  • Klarna

    Other

    –

  • MiFinity

    E-wallet

    –

  • SticPay

    E-wallet

    –

  • AstroPay

    E-wallet

    –

  • Giropay

    Bank transfer

    –

  • Providers_boaboa_png

    Other

    –

Cashier read on August 12, 2026

Player Intelligence

181 records

What players report about Boaboa Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

56

77% resolved, of those with a known outcome

Total reviews

125

Across all review sites

Player rating

3.32 / 5

Trustpilot 2.8 · AskGamblers 2.45 · casino.ru 4.7

GEO markets

20

Countries stated on 62% of records

Boaboa Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Boaboa Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 56 complaints and 125 reviews about Boaboa Casino on 8 sites. In the 12 months to November 5, 2026, they filed 9 complaints and posted 2 reviews. That is 25% fewer complaints than in the 12 months before (12).

The problem players report most often is “Withdrawal delay”: 30% of the 54 complaints with a labelled problem. Next come “Self-exclusion” (13%) and “Account not closed on request” (9.3%). Complaints about “Withdrawal” make up 41% of those with a topic, against 29% across all brands.

Of the 56 complaints with a known outcome, 77% were resolved, against 59% across all brands. That puts Boaboa Casino 945th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 78%.

Reviewers give Boaboa Casino 2.14 out of 5 on average over 116 rated reviews, against 3.44 across all brands. 28% of the ratings are four or five stars, and 65% are one or two. The review sites’ own scores average 3.32 out of 5 across 3 sites. By that score, Boaboa Casino ranks 1,888th of 4,286 rated casinos. Reviewers most often praise “Games” (33 reviews), “Customer support” (16 reviews) and “Bonuses” (14 reviews). The most common criticism concerns “Withdrawals” (45 reviews), “Customer support” (30 reviews) and “Bonuses” (18 reviews).

The countries players state most often are Germany (54%), Greece (8%) and Italy (6.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Boaboa Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Few areas draw consistent praise, though some reviewers mention the game selection. Customer support and payments, however, appear to be significant areas of concern based on feedback.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay30%16
  • Self-exclusion13%7
  • Account not closed on request9.3%5
  • Withdrawal refused7.4%4
  • Account closed5.6%3
  • Bonus not credited5.6%3
  • Documents rejected or requested again5.6%3
  • Withdrawal limits5.6%3
  • Other problems19%10
Share of the 54 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal41%23
  • Account16%9
  • Responsible gambling13%7
  • Bonus8.9%5
  • KYC / verification8.9%5
  • Other3.6%2
  • Payments & refunds3.6%2
  • Technical3.6%2
  • Deposit1.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved77%43
  • Unresolved23%13
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Boaboa Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Boaboa Casino against the market
MeasureBoaboa CasinoAll brands
Complaints resolved77%59%
Average review rating2.143.44
Complaints per 100 reviews44.826.4
Share of “Withdrawal” complaints41%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars21%24
  • 4 stars7.8%9
  • 3 stars6.9%8
  • 2 stars4.3%5
  • 1 star60%70
Share of 116 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games30%33
  • Customer support15%16
  • Bonuses13%14
  • Website & app13%14
  • Withdrawals9.2%10
  • Deposits & payment methods5.5%6
Share of the 109 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals41%45
  • Customer support28%30
  • Bonuses17%18
  • Trust & licence17%18
  • Fairness & RTP16%17
  • KYC / verification8.3%9
Share of the 109 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany54%61
  • Greece8%9
  • Italy6.3%7
  • Poland6.3%7
  • Austria4.5%5
  • Canada4.5%5
  • Australia1.8%2
  • France1.8%2
  • Hungary1.8%2
  • Norway1.8%2
  • Other countries8.9%10
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20268–1–
20251493%10–
20240–5–
20233–14–
20221292%261.4
20211–272.36
20203–11–
20198–18–
20185–13–
20172–0–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–682.8 / 5
Casino Guru3217–
AskGamblers10372.45 / 5
latestcasinobonuses.bet52–
CasinoReviews6––
affgambler.ru2––
casino.ru–14.7 / 5
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about Boaboa Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Self-exclusion

    Resolved

    Germany · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Italy · Casino Guru

  • Complaint

    Withdrawal refused

    Unresolved
  • Review

    5.0 of 5 stars

    France · Trustpilot

  • Review

    1.0 of 5 stars

    France · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, casino.ru.

Questions about Boaboa Casino

Who owns Boaboa Casino?

Boaboa Casino is operated by Stellar Ltd and runs under the WOW Partners affiliate programme.

Is Boaboa Casino licensed?

Yes. Boaboa Casino holds a licence from Anjouan Gaming Board.

When was Boaboa Casino founded?

Boaboa Casino launched in 2017.

Which currencies does Boaboa Casino accept?

Currencies listed for Boaboa Casino: Euros, Hungarian forints, Norwegian kroner, Polish zlotys, Indian rupees, New Zealand dollars, Canadian dollars, US dollars and 22 more. Its site is available in 14 languages: English, German, Hungarian, Polish and 10 more.

What welcome bonuses does Boaboa Casino offer?

10 welcome offers are listed for Boaboa Casino. The first on the list is “100% up to €500 + 200 Free Spins + 1 Bonus Crab at Boaboa Casino”, with a 35× wagering requirement.

Which countries is Boaboa Casino available in?

Boaboa Casino is listed in 29 markets: Australia, Austria, Belgium, Brazil, Canada, Chile, Czechia, Finland and 21 more.

Which payment methods does Boaboa Casino accept in Chile?

The Boaboa Casino cashier for Chile lists 8 payment methods: BLIK, Interac, Klarna, MiFinity, SticPay, AstroPay and 2 more.

What do players say about Boaboa Casino?

Players have filed 56 complaints and written 125 reviews about Boaboa Casino. Players rate Boaboa Casino 3.32 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Boaboa Casino?

“Withdrawal delay” – 30% of the 54 complaints about Boaboa Casino with a labelled problem. Followed by “Self-exclusion” (13%) and “Account not closed on request” (9.3%).

Do players report withdrawal problems at Boaboa Casino?

Withdrawals are the topic of 23 complaints about Boaboa Casino: 41% of the 56 with a topic. The most common withdrawal problem is “Withdrawal delay” (70% of them). Of the withdrawal complaints with a known outcome, 78% were resolved.

Does Boaboa Casino resolve player complaints?

77% of the 56 complaints about Boaboa Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Boaboa Casino is 945th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Boaboa Casino?

Praised most: “Games”, “Customer support” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 28% of the rated reviews give four or five stars, and 65% give one or two.

How many complaints has Boaboa Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 9 complaints about Boaboa Casino. That is 25% fewer than in the 12 months before, when there were 12.

Where do Boaboa Casino’s players come from?

The countries named most often in complaints and reviews about Boaboa Casino are Germany (54%), Greece (8%) and Italy (6.3%).