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Casino profile

Bassbet Casino in Germany

Player complaints and reviews about Bassbet Casino, plus its operator (7StarsPartners), licences and welcome offers.

bassbet.com
bassbet.com
Capture of the Bassbet Casino website

Profile

Website
bassbet.com
Established
2024
Operator
7StarsPartnersaffiliate programme
Company
Stellar Ltd
Licences
Languages
  • English
  • German
  • Spanish
  • Finnish
  • French
  • Hungarian
  • Norwegian
  • Polish
  • Portuguese
  • Italian
  • Czech
  • Arabic
  • Greek
  • Slovak
  • Slovenian
  • Dutch
Currencies
  • Euros
  • Norwegian kroner
  • Hungarian forints
  • Polish zlotys
  • New Zealand dollars
  • Canadian dollars
  • US dollars
  • Czech Republic korunas
  • Australian dollars
  • Swiss francs
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Ripple
  • USD Coin
  • Dogecoin Show more

About

Bassbet Casino belongs to the 7StarsPartners affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 16 languages, including English, German, Spanish, Finnish. 18 account currencies are listed, including Euros, Norwegian kroner, Hungarian forints, Polish zlotys. We list 11 welcome offers.

Markets

This brand is listed in 18 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player complaints and reviews in Germany

140 records

140 of the 440 records about Bassbet Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

66

100% resolved, of those with a known outcome

Total reviews

74

Across all review sites

Player rating

1.61 / 5

74 ratings by these players

Share of all records

32%

of 440 about Bassbet Casino

What players in Germany say about Bassbet Casino

Players in Germany have filed 66 complaints and written 74 reviews about Bassbet Casino. That is 32% of the 440 records about it from every market. Complaints make up 47% of their records, against 45% across all markets. Their reviews rate it 1.61 out of 5 on average (74 ratings), against 2.01 across all markets. 85% of their rated reviews give one or two stars; across all markets the share is 75%.

The most common problem in their complaints is “Withdrawal delay”: 65% of 66 complaints with a labelled problem (60% across all markets). 100% of their 66 complaints with a known outcome were resolved, against 96% across all markets. In the last 12 months: 19 complaints and 26 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Bassbet Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records47%45%
Resolved, of complaints with a known outcome100%96%
Average review rating, out of 51.612.01
Reviews rated 1–2 stars85%75%
Withdrawal delay, of labelled complaints65%60%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay65%43
  • Self-exclusion9.1%6
  • Account blocked4.5%3
  • Account not closed on request3%2
  • Bonus winnings confiscated3%2
  • Bonus not credited3%2
  • Game malfunction3%2
  • Account closed1.5%1
  • Other problems7.6%5
Share of the 66 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal67%44
  • Account9.1%6
  • Responsible gambling9.1%6
  • Bonus6.1%4
  • KYC / verification3%2
  • Technical3%2
  • Payments & refunds1.5%1
  • Customer support1.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%66
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars12%9
  • 4 stars2.7%2
  • 2 stars4.1%3
  • 1 star81%60
Share of 74 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support7.1%5
  • Games5.7%4
  • Withdrawals5.7%4
  • Bonuses2.9%2
  • Deposits & payment methods2.9%2
  • Fairness & RTP2.9%2
Share of the 70 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals49%34
  • Customer support34%24
  • Trust & licence26%18
  • Bonuses21%15
  • Fairness & RTP17%12
  • Account8.6%6
Share of the 70 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202616100%221.55
202550100%521.63

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–71–
Casino Guru663–

Block 11

Latest complaints and reviews

The newest records about Bassbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Bassbet Casino in Germany

How many complaints and reviews about Bassbet Casino come from players in Germany?

140 of the 440 complaints and reviews about Bassbet Casino come from players in Germany. Across all its markets, 197 complaints have a known outcome, and 96% of them were resolved.

Who owns Bassbet Casino?

Bassbet Casino is operated by Stellar Ltd and runs under the 7StarsPartners affiliate programme.

Is Bassbet Casino licensed?

Yes. Bassbet Casino holds a licence from Anjouan Gaming Board.

When was Bassbet Casino founded?

Bassbet Casino launched in 2024.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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