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Casino profile

21bit Casino in Australia

Player complaints and reviews about 21bit Casino, plus its operator (Newgen Affiliates), licences and welcome offers.

21bit.com
Capture of the 21bit Casino website

About

On the 21bit Casino site for Australia, we found 5 welcome bonuses, 1 tournament and a loyalty programme with 3 tiers.

21bit Casino belongs to the Newgen Affiliates affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is in English. 23 account currencies are listed, including Bitcoin, Bitcoin Cash, Dogecoin, Litecoin.

Markets

This brand is listed in 11 markets. Pick one to see what it offers there.

Welcome bonuses

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    VÄLITÖN VIP

    Ensimmäinen talletuksesi on €2,000 tai enemmän, niin pääset heti nauttimaan VIP-eduista.

  2. 2

    OSALLISTUMINEN

    Osallistu toimintaamme pelaamalla, panostamalla ja kotiuttamalla säännöllisesti, jotta saavutat ja säilytät VIP-statuksesi.

  3. 3

    VIP-SIIRTO

    Oletko jo VIP toisessa kasinossa? Jaa VIP-statuksesi tiedot, niin myönnämme sinulle VIP-pääsyn 21bitille saman tien!

Player complaints and reviews in Australia

92 records

92 of the 202 records about 21bit Casino come from players who state they are in Australia. The figures below are theirs alone; the casino page covers every market.

Total complaints

9

100% resolved, of those with a known outcome

Total reviews

83

Across all review sites

Player rating

4.16 / 5

83 ratings by these players

Share of all records

46%

of 202 about 21bit Casino

What players in Australia say about 21bit Casino

Players in Australia have filed 9 complaints and written 83 reviews about 21bit Casino. That is 46% of the 202 records about it from every market. Complaints make up 9.8% of their records, against 12% across all markets. Their reviews rate it 4.16 out of 5 on average (83 ratings), against 3.7 across all markets. 17% of their rated reviews give one or two stars; across all markets the share is 29%.

The most common problem in their complaints is “Bonus winnings confiscated”: 33% of 9 complaints with a labelled problem (12% across all markets). 100% of their 9 complaints with a known outcome were resolved, against 92% across all markets. In the last 12 months: no complaints and 56 reviews.

A player counts as being in Australia when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about 21bit Casino in Australia, or compare the market with another one.

Australia and all markets
FigureAustraliaAll markets
Complaints among all records9.8%12%
Resolved, of complaints with a known outcome100%92%
Average review rating, out of 54.163.7
Reviews rated 1–2 stars17%29%
Bonus winnings confiscated, of labelled complaints33%12%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202320242025
Complaints count

Block 02

Complaint categories

  • Withdrawal56%5
  • Bonus33%3
  • Deposit11%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%9
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars66%55
  • 4 stars17%14
  • 1 star17%14
Share of 83 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support39%27
  • Withdrawals34%24
  • Games33%23
  • Bonuses19%13
  • Website & app10%7
  • Deposits & payment methods7.1%5
Share of the 70 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals13%9
  • Customer support10%7
  • Fairness & RTP8.6%6
  • Bonuses5.7%4
  • Trust & licence5.7%4
  • KYC / verification4.3%3
Share of the 70 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202420252026
Rating history

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–554.65
20252–8–
20242–13–
20235–7–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–82–
Casino Guru91–

Block 10

Latest complaints and reviews

The newest records about 21bit Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Australia · Trustpilot

  • Review

    5.0 of 5 stars

    Australia · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Resolved

    Australia · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    Australia · Casino Guru

10 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about 21bit Casino in Australia

What bonuses and promotions does 21bit Casino run in Australia?

We read 5 live offers for Australia on the 21bit Casino site itself.

Does 21bit Casino run tournaments and a loyalty programme in Australia?

Yes. The 21bit Casino site for Australia lists 1 tournament. Its loyalty programme for Australia has 3 tiers.

How many complaints and reviews about 21bit Casino come from players in Australia?

92 of the 202 complaints and reviews about 21bit Casino come from players in Australia. Across all its markets, 25 complaints have a known outcome, and 92% of them were resolved.

Who owns 21bit Casino?

21bit Casino is operated by Novatrix SRL and runs under the Newgen Affiliates affiliate programme.