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20bet Casinoin Austria

Player reviews and complaints from independent sites, alongside the facts we have recorded about 20bet Casino and its operator (Playamo Partners).

20bet.com
Capture of the 20bet Casino website

About

20bet Casino is an online casino operating under the Playamo Partners affiliate programme. The site launched in 2020. It holds licences from Curacao Gaming Control Board, Kahnawake Gaming Commission. The interface is available in 23 languages, among them English, German, Polish, Portuguese. Accounts can be held in 60 currencies — Euros, Argentine pesos, Bulgarian leva, Brazilian reals. Our database holds 4 welcome offers.

Markets

This brand is listed in 39 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

824 records

What players report about 20bet Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

301

91% resolved, of those with a known outcome

Total reviews

523

Across all review sites

Player rating

4.2 / 5

AskGamblers 4.6 · Trustpilot 3.2 · Tribuna 4.8

GEO markets

47

Countries stated on 38% of records

AI-generated summary of player reviews

Players appreciated the fast and efficient customer support, often highlighting the helpfulness of their VIP managers. The variety of games and bonuses available also received positive remarks, making the overall gaming experience enjoyable.

Many players expressed frustration with the slow withdrawal process, often citing delays and repeated requests for documentation. Additionally, some noted that the customer service could be improved, with slow response times and vague answers being common complaints.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
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202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal57%168
  • KYC / verification15%44
  • Account14%41
  • Bonus6.1%18
  • Deposit4.4%13
  • Technical1.7%5
  • Responsible gambling1.7%5
  • Payments & refunds0.7%2
  • Other0.3%1
Share of complaints with a category. 4 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved90%271
  • Unresolved9.3%28
  • No status published0.7%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Player ratings from AskGamblers, Trustpilot, Tribuna.