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1Go Casino in Germany

Player complaints and reviews about 1Go Casino, plus its operator (Royal Partners), licences and welcome offers.

1go.casino
Capture of the 1Go Casino website

About

1Go Casino belongs to the Royal Partners affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 6 languages, including English, Portuguese, German, Spanish. 14 account currencies are listed, including Euros, US dollars, Russian rubles, Kazakhstani tenges. We list 7 welcome offers.

Licensee

The company that holds the Curaçao licence for 1Go Casino, as the licence register names it.

Legal name
Galaktika N.V.
Curaçao licence reference
OGL/2024/169/0146
Registration number (Curaçao Chamber of Commerce)
140803

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player complaints and reviews in Germany

35 records

35 of the 498 records about 1Go Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

6

100% resolved, of those with a known outcome

Total reviews

29

Across all review sites

Player rating

1.72 / 5

29 ratings by these players

Share of all records

7%

of 498 about 1Go Casino

What players in Germany say about 1Go Casino

Players in Germany have filed 6 complaints and written 29 reviews about 1Go Casino. That is 7% of the 498 records about it from every market. Complaints make up 17% of their records, against 20% across all markets. Their reviews rate it 1.72 out of 5 on average (29 ratings), against 3.44 across all markets. 79% of their rated reviews give one or two stars; across all markets the share is 33%.

The most common problem in their complaints is “Withdrawal delay”: 50% of 6 complaints with a labelled problem (41% across all markets). 100% of their 6 complaints with a known outcome were resolved, against 79% across all markets. In the last 12 months: 3 complaints and 10 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about 1Go Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records17%20%
Resolved, of complaints with a known outcome100%79%
Average review rating, out of 51.723.44
Reviews rated 1–2 stars79%33%
Withdrawal delay, of labelled complaints50%41%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal50%3
  • Deposit33%2
  • Bonus17%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars10%3
  • 4 stars3.4%1
  • 3 stars6.9%2
  • 2 stars6.9%2
  • 1 star72%21
Share of 29 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals10%3
  • Games6.9%2
  • Bonuses3.4%1
  • Fairness & RTP3.4%1
  • Customer support3.4%1
Share of the 29 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP38%11
  • Bonuses31%9
  • Customer support28%8
  • Account24%7
  • Trust & licence21%6
  • Withdrawals17%5
Share of the 29 reviews that name at least one aspect.reviews

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20263–8–
20252–12–
20241–9–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–29–
Casino Guru6––

Block 09

Latest complaints and reviews

The newest records about 1Go Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Deposit not credited

    Resolved

    Germany · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about 1Go Casino in Germany

How many complaints and reviews about 1Go Casino come from players in Germany?

35 of the 498 complaints and reviews about 1Go Casino come from players in Germany. Across all its markets, 95 complaints have a known outcome, and 79% of them were resolved.

Who owns 1Go Casino?

1Go Casino is operated by Galaktika N.V. and runs under the Royal Partners affiliate programme.

Is 1Go Casino licensed?

Yes. 1Go Casino holds a licence from Curacao Gaming Control Board.

When was 1Go Casino founded?

1Go Casino launched in 2024.