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ZodiacBet Casino in Germany

Player complaints and reviews about ZodiacBet Casino, plus its operator (Z-Partners), licences and welcome offers.

zodiacbet.com
Capture of the ZodiacBet Casino website

About

ZodiacBet Casino belongs to the Z-Partners affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 10 languages, including English, French, Italian, Arabic. 43 account currencies are listed, including Argentine pesos, Euros, Brazilian reals, British pounds sterling. We list 5 welcome offers.

Markets

This brand is listed in 36 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player complaints and reviews in Germany

59 records

59 of the 209 records about ZodiacBet Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

11

82% resolved, of those with a known outcome

Total reviews

48

Across all review sites

Player rating

1.29 / 5

48 ratings by these players

Share of all records

28%

of 209 about ZodiacBet Casino

What players in Germany say about ZodiacBet Casino

Players in Germany have filed 11 complaints and written 48 reviews about ZodiacBet Casino. That is 28% of the 209 records about it from every market. Complaints make up 19% of their records, against 12% across all markets. Their reviews rate it 1.29 out of 5 on average (48 ratings), against 3.1 across all markets. 92% of their rated reviews give one or two stars; across all markets the share is 43%.

The most common problem in their complaints is “Account not closed on request”: 18% of 11 complaints with a labelled problem (12% across all markets). 82% of their 11 complaints with a known outcome were resolved, against 77% across all markets. In the last 12 months: no complaints and 1 review.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about ZodiacBet Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records19%12%
Resolved, of complaints with a known outcome82%77%
Average review rating, out of 51.293.1
Reviews rated 1–2 stars92%43%
Account not closed on request, of labelled complaints18%12%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20212022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account not closed on request18%2
  • Deposit not credited18%2
  • Withdrawal delay18%2
  • Withdrawal refused18%2
  • Bonus winnings confiscated9.1%1
  • Bonus not credited9.1%1
  • Sports bets9.1%1
Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal36%4
  • Account18%2
  • Bonus18%2
  • Deposit18%2
  • Other9.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved82%9
  • Unresolved18%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars4.2%2
  • 4 stars4.2%2
  • 1 star92%44
Share of 48 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals11%5
  • Deposits & payment methods6.4%3
  • Bonuses4.3%2
  • KYC / verification4.3%2
  • Customer support4.3%2
  • Fairness & RTP2.1%1
Share of the 47 reviews that name at least one aspect.reviews

Criticised

  • Bonuses51%24
  • Customer support40%19
  • Trust & licence36%17
  • Withdrawals36%17
  • Fairness & RTP19%9
  • Deposits & payment methods13%6
Share of the 47 reviews that name at least one aspect.reviews

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–1–
20252–0–
20242–2–
20232–10–
20221–11–
20214–241.42

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–48–
Casino Guru11––

Block 10

Latest complaints and reviews

The newest records about ZodiacBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Deposit not credited

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    Germany · Casino Guru

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Account not closed on request

    Unresolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about ZodiacBet Casino in Germany

How many complaints and reviews about ZodiacBet Casino come from players in Germany?

59 of the 209 complaints and reviews about ZodiacBet Casino come from players in Germany. Across all its markets, 26 complaints have a known outcome, and 77% of them were resolved.

Who owns ZodiacBet Casino?

ZodiacBet Casino is operated by Bellona N.V. Casinos and runs under the Z-Partners affiliate programme.

Is ZodiacBet Casino licensed?

Yes. ZodiacBet Casino holds a licence from Curacao Gaming Control Board.

When was ZodiacBet Casino founded?

ZodiacBet Casino launched in 2020.