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ZodiacBet Casino

Player complaints and reviews about ZodiacBet Casino, plus its operator (Z-Partners), licences and welcome offers.

zodiacbet.com
zodiacbet.com
Capture of the ZodiacBet Casino website

Profile

Website
zodiacbet.com
Established
2020
Operator
Z-Partnersaffiliate programme
Company
Bellona N.V. Casinos
Licences
Languages
  • English
  • French
  • Italian
  • Arabic
  • Finnish
  • German
  • Norwegian
  • Spanish
  • Hungarian
  • Portuguese
Currencies
  • Argentine pesos
  • Euros
  • Brazilian reals
  • British pounds sterling
  • Brunei dollars
  • Canadian dollars
  • Chilean pesos
  • Chinese yuan
  • Colombian pesos
  • Czech Republic korunas
  • Danish krone
  • Hong Kong dollars
  • Hungarian forints
  • Indonesian rupiahs
  • Indian rupees
  • Japanese yen
  • Malaysian ringgits
  • Mexican pesos
  • Moroccan dirhams
  • New Zealand dollars
  • Nigerian nairas
  • Norwegian kroner
  • Paraguayan guaranis
  • Peruvian nuevos soles
  • Philippine pesos
  • Polish zlotys
  • Singapore dollars
  • South African Rand
  • South Korean won
  • Swiss francs
  • Tunisian dinars
  • Thai baht
  • Turkish Lira
  • US dollars
  • Ukrainian hryvnias
  • Uruguayan pesos
  • Vietnamese dong
  • Kuwaiti dinars
  • Pakistani rupees
  • Qatari rials
  • Saudi riyals
  • Trinidad and Tobago dollars
  • UAE dirhams Show more

About

ZodiacBet Casino belongs to the Z-Partners affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 10 languages, including English, French, Italian, Arabic. 43 account currencies are listed, including Argentine pesos, Euros, Brazilian reals, British pounds sterling. We list 5 welcome offers.

ZodiacBet Casino is listed in 36 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 36 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

209 records

What players report about ZodiacBet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

26

77% resolved, of those with a known outcome

Total reviews

183

Across all review sites

Player rating

3.35 / 5

AskGamblers 4.6 · Trustpilot 2.1

GEO markets

17

Countries stated on 55% of records

ZodiacBet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about ZodiacBet Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 26 complaints and 183 reviews about ZodiacBet Casino on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 93 reviews.

The problem players report most often is “Withdrawal delay”: 31% of the 26 complaints with a labelled problem. Next come “Deposit not credited” (19%) and “Account not closed on request” (12%). Complaints about “Withdrawal” make up 42% of those with a topic, against 29% across all brands.

Of the 26 complaints with a known outcome, 77% were resolved, against 59% across all brands. That puts ZodiacBet Casino 924th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.

Reviewers give ZodiacBet Casino 3.1 out of 5 on average over 183 rated reviews, against 3.44 across all brands. 57% of the ratings are four or five stars, and 43% are one or two. The review sites’ own scores average 3.35 out of 5 across 2 sites. By that score, ZodiacBet Casino ranks 1,843rd of 4,286 rated casinos. Reviewers most often praise “Games” (69 reviews), “Customer support” (62 reviews) and “Website & app” (60 reviews). The most common criticism concerns “Bonuses” (37 reviews), “Trust & licence” (34 reviews) and “Withdrawals” (34 reviews).

The countries players state most often are Germany (51%), Austria (15%) and Italy (7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about ZodiacBet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the smooth and hassle-free gaming experience, highlighting the easy navigation and quick support responses. Many also enjoyed the wide variety of games available and the overall modern design of the platform.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20212022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay31%8
  • Deposit not credited19%5
  • Account not closed on request12%3
  • Withdrawal refused12%3
  • Game malfunction7.7%2
  • Account blocked3.8%1
  • Registration3.8%1
  • Bonus winnings confiscated3.8%1
  • Other problems7.7%2
Share of the 26 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal42%11
  • Account19%5
  • Deposit19%5
  • Bonus7.7%2
  • Technical7.7%2
  • Other3.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved77%20
  • Unresolved23%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

ZodiacBet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

ZodiacBet Casino against the market
MeasureZodiacBet CasinoAll brands
Complaints resolved77%59%
Average review rating3.13.44
Complaints per 100 reviews14.226.4
Share of “Withdrawal” complaints42%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars44%81
  • 4 stars13%23
  • 3 stars0.5%1
  • 2 stars1.6%3
  • 1 star41%75
Share of 183 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games38%69
  • Customer support34%62
  • Website & app33%60
  • Withdrawals22%40
  • Deposits & payment methods13%24
  • Bonuses5.5%10
Share of the 181 reviews that name at least one aspect.reviews

Criticised

  • Bonuses20%37
  • Trust & licence19%34
  • Withdrawals19%34
  • Customer support17%30
  • Fairness & RTP5.5%10
  • Deposits & payment methods3.9%7
Share of the 181 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany51%59
  • Austria15%17
  • Italy7%8
  • Canada4.3%5
  • Norway4.3%5
  • Switzerland3.5%4
  • New Zealand3.5%4
  • Australia2.6%3
  • Netherlands1.7%2
  • Cocos (Keeling) Islands0.9%1
  • Other countries6.1%7
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–854.48
20254–19–
20244–10–
20235–18–
20225–18–
20218–331.36

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers5884.6 / 5
Trustpilot–842.1 / 5
Casino Guru2011–
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about ZodiacBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Canada · Casino Guru

  • Review

    4.0 of 5 stars

    AskGamblers

  • Complaint

    Withdrawal delay

    Resolved

    Sweden · Casino Guru

  • Complaint

    Deposit not credited

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about ZodiacBet Casino

Who owns ZodiacBet Casino?

ZodiacBet Casino is operated by Bellona N.V. Casinos and runs under the Z-Partners affiliate programme.

Is ZodiacBet Casino licensed?

Yes. ZodiacBet Casino holds a licence from Curacao Gaming Control Board.

When was ZodiacBet Casino founded?

ZodiacBet Casino launched in 2020.

Which currencies does ZodiacBet Casino accept?

Currencies listed for ZodiacBet Casino: Argentine pesos, Euros, Brazilian reals, British pounds sterling, Brunei dollars, Canadian dollars, Chilean pesos, Chinese yuan and 35 more. Its site is available in 10 languages: English, French, Italian, Arabic and 6 more.

What welcome bonuses does ZodiacBet Casino offer?

5 welcome offers are listed for ZodiacBet Casino. The first on the list is “125% up to €125 + 25 Free Spins, 1st Deposit Bonus at ZodiacBet Casino”, with a 40× wagering requirement.

Which countries is ZodiacBet Casino available in?

ZodiacBet Casino is listed in 36 markets: Argentina, Austria, Belgium, Brazil, Canada, Chile, Colombia, Czechia and 28 more.

What do players say about ZodiacBet Casino?

Players have filed 26 complaints and written 183 reviews about ZodiacBet Casino. Players rate ZodiacBet Casino 3.35 out of 5 on average across the 2 sites that publish one.

What do players complain about most at ZodiacBet Casino?

“Withdrawal delay” – 31% of the 26 complaints about ZodiacBet Casino with a labelled problem. Followed by “Deposit not credited” (19%) and “Account not closed on request” (12%).

Do players report withdrawal problems at ZodiacBet Casino?

Withdrawals are the topic of 11 complaints about ZodiacBet Casino: 42% of the 26 with a topic. The most common withdrawal problem is “Withdrawal delay” (73% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.

Does ZodiacBet Casino resolve player complaints?

77% of the 26 complaints about ZodiacBet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, ZodiacBet Casino is 924th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about ZodiacBet Casino?

Praised most: “Games”, “Customer support” and “Website & app”. Criticised most: “Bonuses”, “Trust & licence” and “Withdrawals”. 57% of the rated reviews give four or five stars, and 43% give one or two.

How many complaints has ZodiacBet Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed no complaints about ZodiacBet Casino.

Where do ZodiacBet Casino’s players come from?

The countries named most often in complaints and reviews about ZodiacBet Casino are Germany (51%), Austria (15%) and Italy (7%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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