igamingcpo.com
All casinos

Casino profile

Velobet Casinoin Portugal

Player reviews and complaints from independent sites, alongside the facts we have recorded about Velobet Casino and its operator (Velobet Affiliates).

velobet.com
Capture of the Velobet Casino website

About

Velobet Casino is an online casino operating under the Velobet Affiliates affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 10 languages, among them English, Spanish, French, German. Accounts can be held in 7 currencies — Euros, US dollars, British pounds sterling, Australian dollars. Our database holds 5 welcome offers.

What we collected for the Portugal market on Velobet Casino: 13 loyalty tiers.

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Loyalty programme

13 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

  1. 1

    UEFA SUPER CUP: EVERY GOAL PAYS!

    AUD
    BRL
    CAD
    GBP

    Terms

    UEFA SUPER CUP: EVERY GOAL PAYS!

    Terms & ConditionsF. A. Q (Frequently Asked Questions)KYC/AML PolicyRefund PolicyDispute ResolutionFairness & RNG Testing MethodsSelf Exclusion

    Terms & ConditionsF. A. Q (Frequently Asked Questions)KYC/AML PolicyRefund PolicyDispute ResolutionFairness & RNG Testing MethodsSelf Exclusion

  2. 2

    LOGIN & GET FREE SPINS!

    All
    WELCOME
    UEFA SUPER CUP: EVERY GOAL PAYS! UEFA SUPER CUP: EVERY GOAL PAYS YOU BACK! The season opens with silverware on the line: PSG face Aston Villa for the UEFA Super Cup, and every goal in that match turns into 20 Free Spins for you. It makes no difference who scores, and it makes no difference whether your slip wins. Qualify once, then let the match do the work. HOW IT WORKS
    1
    Build a slip of 3 legs or more, each at odds of 1.30+, and stake at least 20 GBP/USD/EUR. 2
    Include one selection from PSG vs Aston Villa. The rest of the slip is yours to choose, any sport. 3
    Watch the final. Every goal scored is 20 Free Spins, both teams counted. 4
    Your spins land the next day by 16:00, ready to play. YOUR REWARD
    Goals in the match
    Your reward
    1 Goal
    20 Free Spins × 0.10
    2 Goals
    40 Free Spins × 0.10
    3 Goals
    60 Free Spins × 0.10
    4 Goals
    80 Free Spins × 0.10
    5 Goals+
    100+ Free Spins × 0.10
    Every spin is worth 0.10 in your account currency, played on Aztec Magic Megaways by BGaming. There is no ceiling: the count keeps climbing at 20 spins per goal. GOOD TO KNOW
    • Full time goals only. Extra time and penalties are not counted.• One selection from the match is enough to qualify.• Every selection on your slip must be settled by 13 August, 03:00.• Voided selections do not count towards your leg total.• The first qualifying slip of the day is the one that takes part.• KYC verification must be complete before the spins can be credited. QUESTIONS, ANSWERED
    Does my slip have to win? ▼
    No. The result of your slip has no effect on the spins. As long as it meets the stake, leg and odds conditions, the goals do the rest. Do all three legs have to be on the Super Cup? ▼
    No. One selection from PSG vs Aston Villa is enough. Fill the other legs with any sport or market you like, as long as each is priced at 1.30 or higher. Which goals are counted? ▼
    Every goal scored by either side inside full time, including stoppage time. Extra time and the penalty shootout are not included. When do the spins arrive, and where? ▼
    The next day by 16:00, on Aztec Magic Megaways by BGaming, at 0.10 per spin. Can I place more than one qualifying slip? ▼
    You can bet as much as you like, but only the first qualifying slip of the day counts towards the promotion. BET ON THE SUPER CUP
    TERMS & CONDITIONS ▼
    The promotion starts on 12 August at 00:00. Place a bet of at least 20 GBP/USD/EUR including at least one selection from the PSG vs Aston Villa match. The bet must consist of at least 3 legs. Minimum odds per leg: 1.30. Receive 20 Free Spins for every goal scored in the match. All selections on the bet slip must be settled by 13 August at 03:00. Voided selections do not count towards the number of legs. Free Spins are credited the next day by 16:00. Only the first qualifying bet slip of the day takes part in the promotion. Players must have completed KYC verification to receive the Free Spins. Free Spins are credited on Aztec Magic Megaways by BGaming at 0.10 per spin, and only full time goals are counted. Standard Velobet Sportsbook Terms and Conditions apply. LOGIN & GET FREE SPINS! LOGIN & GET FREE SPINS: UP TO 100 EVERY DAY! One login. That’s all it takes. Sign in and a mystery bundle of Free Spins lands in your account on the spot, and claiming the day’s drop won’t cost you a deposit. The size of the bundle is a surprise every time, anywhere between 5 and 100 Free Spins. HOW IT WORKS
    Sign in during the promotional day and, if your account qualifies, the system hands you your spins the moment you arrive, ready to play on Aztec Megaways by BGaming or Lucky Clover Spins by 1spin4win. Don’t sit on them: they stay active for 5 hours, then they’re gone. One drop per promotional day is the rule, so a second login the same day won’t bring a second bundle. WHO CAN JOIN
    A promotional day runs from 06:00 to 05:00 the following day (GMT+1). To take part, you’ll need a fully verified (KYC) account, a deposit of at least $20 / €20 / £20 made within the last 7 days, and at least one opened email from Velobet. Qualification is checked once per promotional day, so your first drop arrives on the next promotional day after you meet all the requirements. FAIR & AUTOMATIC
    Every bundle size comes straight from the system’s random draw; no one at Velobet picks the number or triggers the payout by hand. Velobet may withdraw a reward or remove a player from the promotion where it detects bonus abuse, fraud, or other violations of the Terms & Conditions. BONUS RULES ▼
    • “No Deposit” bonuses and Free Spins are Company’s Gifts. The maximum withdrawal from the mentioned winnings or their subsequent turnover is 100 EUR/USD or equivalent in another currency. DISCOVER MORE PROMOS

    Terms

    LOGIN & GET FREE SPINS!

    Terms & ConditionsF. A. Q (Frequently Asked Questions)KYC/AML PolicyRefund PolicyDispute ResolutionFairness & RNG Testing MethodsSelf Exclusion
    Standard Velobet Casino Terms and Conditions apply. MORE LEGS, MORE CASHBACK! MORE LEGS = MORE CASHBACK: GET UP TO 80% BACK! ONLY WITH US
    The bigger you build, the more you get back. Stack your accumulator with more legs and watch your cashback climb all the way to 80% of your stake, returned as a Free Bet if your slip doesn’t land. YOUR CASHBACK LADDER
    3 legs
    20%
    4 legs
    25%
    5 legs
    30%
    6 legs
    40%
    7 legs
    50%
    8+ legs
    80%
    Minimum qualifying stake: 20 • Minimum legs: 3 • Minimum odds per leg: 1.30 • All sports included
    Every leg you add takes you one step higher. If the accumulator falls short, we’ll return up to 80% of your stake as a Free Bet. BUILD YOUR SLIP
    FREE BET RULES
    • Min Items: 3• Min Item Odd: 1.30• Min Gift Amount: 10• Max Gift Amount: 200 a day• Free Bet is valid for 7 days after issuance.• Only losing qualifying accumulators trigger cashback conversion. BONUS RULES ▼
    • Free Bet – The maximum withdrawal you may make from winnings generated by a Free Bet is 15 times the Free Bet amount. Standard Velobet Sportsbook Terms and Conditions apply. 3 + 1 FREEBET! 3 BETS = 1 FREEBET! Place three bets and unlock a FREEBET based on your stakes. The more you play, the bigger your reward! HOW IT WORKS
    • Place 3 consecutive bets, and we’ll give you a FREEBET equal to 15% of their total average. • Example: Bets of 30, 50, and 100 → (30+50+100) × 15% = 27 FREEBET. FREEBET ELIGIBILITY RULES ▼
    • Minimum bet amount: 10 €/$/£
    • Minimum selections per bet: 3
    • Minimum odds per selection: 1.3
    • Single & system bets are excluded. • Freebets, outrights, and cashed-out tickets do not qualify. • Freebet range: 4.5 € – 100 €
    • Freebet credited after final ticket settlement. Standard Velobet Casino Terms and Conditions apply. CATCH YOUR LUCKY DROP! LUCKY DROP: SURPRISE PRIZES EVERY DAY! Luck can strike at any moment. While you play, a Lucky Drop can land on your screen out of nowhere, with cash prizes of up to $5,000 / €5,000 / £5,000 and Free Spins credited straight to your account. Every player is in automatically, so all you have to do is play. DAILY PRIZE POOL
    $5,000 / €5,000 / £5,000
    1 winner
    $1,000 / €1,000 / £1,000
    2 winners
    $100 / €100 / £100
    10 winners
    $50 / €50 / £50
    20 winners
    100 Free Spins
    50 winners
    50 Free Spins
    100 winners
    Prize currency ($, € or £) depends on your account currency. PROMOTION RULES
    • All players are automatically entered into the promotion. • A Lucky Drop can randomly appear for any player during gameplay. • If you win, a pop-up will automatically appear on your screen announcing your prize. • Prizes are credited to the winner’s account automatically. • One player can win more than once. • The casino reserves the right to change or end the promotion at any time without prior notice. BONUS RULES ▼
    • Free Money is a cash bonus that does not require wagering. The profit from such funds is limited when withdrawing, and the maximum payout is five (5) times the amount received. • “No Deposit” bonuses and Free Spins are Company’s Gifts. The maximum withdrawal from the mentioned winnings or their subsequent turnover is 100 EUR/USD or equivalent in another currency. Standard Velobet Casino Terms and Conditions apply. REWARD FOR YOUR LOYALTY! LOYALTY PAYS EVERY MONTH! Play with us regularly and we’ll reward you for it, month after month. The Loyalty Bonus is our thank-you to players who stay with Velobet: a reward that arrives on schedule, without you having to claim a thing. Keep your deposits at the same level for three months running and your bonus is waiting at the start of the next one. Stay at that level and it keeps arriving, every month. HOW IT WORKS
    1
    Deposit at the same qualifying level for three months in a row. 2
    Your level sets your tier. The higher you go, the bigger the reward. 3
    Your Loyalty Bonus is credited at the start of the next month. 4
    Keep qualifying and the reward keeps coming. REWARD TIERS
    Your monthly deposit
    Your reward
    $50+
    50 Free Spins × $0.10
    $1,000+
    100 Free Spins × $0.20
    $10,000+
    $200
    $25,000+
    $1,000
    SEE IT IN ACTION
    June
    July
    August
    1 September
    $200 Loyalty Bonus credited
    Deposit $10,000 again in September and the next $200 arrives on 1 October. The cycle simply carries on. GOOD TO KNOW
    • No wagering. What you win is yours.• Your account needs no active bonus when the reward is credited.• Rewards are valid for 24 hours.• Deposits count in USD or the equivalent in your account currency. QUESTIONS, ANSWERED
    When do I receive my Loyalty Bonus? ▼
    At the beginning of the month, once you’ve met your tier’s deposit level in each of the three months before it. It’s credited automatically. What happens if I miss one month? ▼
    All three months need to reach the level, so a month below it means no reward that time. Start again and you’ll qualify once you have three qualifying months behind you. Can I receive it every month? ▼
    Yes. As long as you keep depositing at your qualifying level, the reward arrives at the start of every month. Can I move up a tier? ▼
    Of course. Reach a higher level in three consecutive months

    Terms & ConditionsF. A. Q (Frequently Asked Questions)KYC/AML PolicyRefund PolicyDispute ResolutionFairness & RNG Testing MethodsSelf Exclusion
    Standard Velobet Casino Terms and Conditions apply. MORE LEGS, MORE CASHBACK! MORE LEGS = MORE CASHBACK: GET UP TO 80% BACK! ONLY WITH US
    The bigger you build, the more you get back. Stack your accumulator with more legs and watch your cashback climb all the way to 80% of your stake, returned as a Free Bet if your slip doesn’t land. YOUR CASHBACK LADDER
    3 legs
    20%
    4 legs
    25%
    5 legs
    30%
    6 legs
    40%
    7 legs
    50%
    8+ legs
    80%
    Minimum qualifying stake: 20 • Minimum legs: 3 • Minimum odds per leg: 1.30 • All sports included
    Every leg you add takes you one step higher. If the accumulator falls short, we’ll return up to 80% of your stake as a Free Bet. BUILD YOUR SLIP
    FREE BET RULES
    • Min Items: 3• Min Item Odd: 1.30• Min Gift Amount: 10• Max Gift Amount: 200 a day• Free Bet is valid for 7 days after issuance.• Only losing qualifying accumulators trigger cashback conversion. BONUS RULES ▼
    • Free Bet – The maximum withdrawal you may make from winnings generated by a Free Bet is 15 times the Free Bet amount. Standard Velobet Sportsbook Terms and Conditions apply. 3 + 1 FREEBET! 3 BETS = 1 FREEBET! Place three bets and unlock a FREEBET based on your stakes. The more you play, the bigger your reward! HOW IT WORKS
    • Place 3 consecutive bets, and we’ll give you a FREEBET equal to 15% of their total average. • Example: Bets of 30, 50, and 100 → (30+50+100) × 15% = 27 FREEBET. FREEBET ELIGIBILITY RULES ▼
    • Minimum bet amount: 10 €/$/£
    • Minimum selections per bet: 3
    • Minimum odds per selection: 1.3
    • Single & system bets are excluded. • Freebets, outrights, and cashed-out tickets do not qualify. • Freebet range: 4.5 € – 100 €
    • Freebet credited after final ticket settlement. Standard Velobet Casino Terms and Conditions apply. CATCH YOUR LUCKY DROP! LUCKY DROP: SURPRISE PRIZES EVERY DAY! Luck can strike at any moment. While you play, a Lucky Drop can land on your screen out of nowhere, with cash prizes of up to $5,000 / €5,000 / £5,000 and Free Spins credited straight to your account. Every player is in automatically, so all you have to do is play. DAILY PRIZE POOL
    $5,000 / €5,000 / £5,000
    1 winner
    $1,000 / €1,000 / £1,000
    2 winners
    $100 / €100 / £100
    10 winners
    $50 / €50 / £50
    20 winners
    100 Free Spins
    50 winners
    50 Free Spins
    100 winners
    Prize currency ($, € or £) depends on your account currency. PROMOTION RULES
    • All players are automatically entered into the promotion. • A Lucky Drop can randomly appear for any player during gameplay. • If you win, a pop-up will automatically appear on your screen announcing your prize. • Prizes are credited to the winner’s account automatically. • One player can win more than once. • The casino reserves the right to change or end the promotion at any time without prior notice. BONUS RULES ▼
    • Free Money is a cash bonus that does not require wagering. The profit from such funds is limited when withdrawing, and the maximum payout is five (5) times the amount received. • “No Deposit” bonuses and Free Spins are Company’s Gifts. The maximum withdrawal from the mentioned winnings or their subsequent turnover is 100 EUR/USD or equivalent in another currency. Standard Velobet Casino Terms and Conditions apply. REWARD FOR YOUR LOYALTY! LOYALTY PAYS EVERY MONTH! Play with us regularly and we’ll reward you for it, month after month. The Loyalty Bonus is our thank-you to players who stay with Velobet: a reward that arrives on schedule, without you having to claim a thing. Keep your deposits at the same level for three months running and your bonus is waiting at the start of the next one. Stay at that level and it keeps arriving, every month. HOW IT WORKS
    1
    Deposit at the same qualifying level for three months in a row. 2
    Your level sets your tier. The higher you go, the bigger the reward. 3
    Your Loyalty Bonus is credited at the start of the next month. 4
    Keep qualifying and the reward keeps coming. REWARD TIERS
    Your monthly deposit
    Your reward
    $50+
    50 Free Spins × $0.10
    $1,000+
    100 Free Spins × $0.20
    $10,000+
    $200
    $25,000+
    $1,000
    SEE IT IN ACTION
    June
    July
    August
    1 September
    $200 Loyalty Bonus credited
    Deposit $10,000 again in September and the next $200 arrives on 1 October. The cycle simply carries on. GOOD TO KNOW
    • No wagering. What you win is yours.• Your account needs no active bonus when the reward is credited.• Rewards are valid for 24 hours.• Deposits count in USD or the equivalent in your account currency. QUESTIONS, ANSWERED
    When do I receive my Loyalty Bonus? ▼
    At the beginning of the month, once you’ve met your tier’s deposit level in each of the three months before it. It’s credited automatically. What happens if I miss one month? ▼
    All three months need to reach the level, so a month below it means no reward that time. Start again and you’ll qualify once you have three qualifying months behind you. Can I receive it every month? ▼
    Yes. As long as you keep depositing at your qualifying level, the reward arrives at the start of every month. Can I move up a tier? ▼
    Of course. Reach a higher level in three consecutive months

  3. 3

    MORE LEGS, MORE CASHBACK!

    MORE LEGS = MORE CASHBACK: GET UP TO 80% BACK!

  4. 4

    3 + 1 FREEBET!

    3 BETS = 1 FREEBET!

  5. 5

    CATCH YOUR LUCKY DROP!

    See All keyboard_arrow_downsearch search assignmentgames not found OF Show More arrow_upward

    Terms

    CATCH YOUR LUCKY DROP!

    Terms & ConditionsF. A. Q (Frequently Asked Questions)KYC/AML PolicyRefund PolicyDispute ResolutionFairness & RNG Testing MethodsSelf Exclusion

    Terms & ConditionsF. A. Q (Frequently Asked Questions)KYC/AML PolicyRefund PolicyDispute ResolutionFairness & RNG Testing MethodsSelf Exclusion

  6. 6

    REWARD FOR YOUR LOYALTY!

    LOYALTY PAYS EVERY MONTH!

  7. 7

    CHICKEN RUSH: FREE ROUNDS!

    AUD
    BRL
    CAD
    GBP

    Terms

    CHICKEN RUSH: FREE ROUNDS!

    Terms & ConditionsF. A. Q (Frequently Asked Questions)KYC/AML PolicyRefund PolicyDispute ResolutionFairness & RNG Testing MethodsSelf Exclusion

    Terms & ConditionsF. A. Q (Frequently Asked Questions)KYC/AML PolicyRefund PolicyDispute ResolutionFairness & RNG Testing MethodsSelf Exclusion

  8. 8

    VELO MARATHON!

    VELO WEEKLY MARATHON

  9. 9

    LOYALTY PROGRAM!

    VELOBET CASHBACK OFFERS!

  10. 10

    SOCIAL MEDIA GIVEAWAYS!

    GET 10 FREE SPINS ON SOCIAL MEDIA!

  11. 11

    WELCOME CASINO PACKAGE!

    GET UP TO 330% BONUS + 300 FREE SPINS!

  12. 12

    CRYPTO DEPOSIT BONUS!

    WELCOME CRYPTO DEPOSIT BONUS!

  13. 13

    SPORTS WELCOME BONUS!

    WELCOME SPORT BONUS!

Player Intelligence

1,148 records

What players report about Velobet Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

157

87% resolved, of those with a known outcome

Total reviews

991

Across all review sites

Player rating

3.97 / 5

Trustpilot 3.2 · AskGamblers 4.5 · Tribuna 4.2

GEO markets

56

Countries stated on 92% of records

AI-generated summary of player reviews

Players appreciated the attractive website design and the variety of bonuses offered, particularly the no-wagering free spins. Many found the platform easy to navigate and praised the efficient payment processing and helpful customer support.

Players expressed frustration over delayed withdrawals, with some funds being held for extended periods under vague 'investigation' claims. Concerns were raised about the site's trustworthiness, as experiences of winning turned into anxiety over payment issues and unclear terms.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal25%39
  • Responsible gambling20%32
  • Account15%24
  • KYC / verification15%24
  • Bonus8.9%14
  • Deposit7%11
  • Payments & refunds3.8%6
  • Other3.2%5
  • Technical1.3%2
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved82%129
  • Unresolved13%20
  • Closed without an outcome2.5%4
  • Open2.5%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, Tribuna.