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Casino profile

Velobet Casino in Spain

Player complaints and reviews about Velobet Casino, plus its operator (Velobet Affiliates), licences and welcome offers.

velobet.com
velobet.com
Capture of the Velobet Casino website

Profile

Website
velobet.com
Established
2023
Operator
Velobet Affiliatesaffiliate programme
Company
Santeda International B.V.
Licences
Languages
  • English
  • Spanish
  • French
  • German
  • Swedish
  • Finnish
  • Norwegian
  • Italian
  • Russian
  • Portuguese
Currencies
  • Euros
  • US dollars
  • British pounds sterling
  • Australian dollars
  • Canadian dollars
  • Brazilian reals
  • Bitcoin

About

On the Velobet Casino site for Spain, we found a loyalty programme with 3 tiers.

Velobet Casino belongs to the Velobet Affiliates affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 10 languages, including English, Spanish, French, German. 7 account currencies are listed, including Euros, US dollars, British pounds sterling, Australian dollars. We list 7 welcome offers.

Licensee

The company that holds the Curaçao licence for Velobet Casino, as the licence register names it.

Legal name
Santeda International B.V.
Curaçao licence reference
OGL/2024/1798/1048
Registration number (Curaçao Chamber of Commerce)
151296

Markets

This brand is listed in 13 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    MORE LEGS, MORE CASHBACK!

    AUD
    BRL
    CAD
    GBP

    Terms

    MORE LEGS, MORE CASHBACK!

    Terms & ConditionsF. A. Q (Frequently Asked Questions)KYC/AML PolicyRefund PolicyDispute ResolutionFairness & RNG Testing MethodsSelf Exclusion

  2. 2

    CATCH YOUR LUCKY DROP!

    See All keyboard_arrow_downsearch search assignmentgames not found OF Show More arrow_upward

    Terms

    CATCH YOUR LUCKY DROP!

    Terms & ConditionsF. A. Q (Frequently Asked Questions)KYC/AML PolicyRefund PolicyDispute ResolutionFairness & RNG Testing MethodsSelf Exclusion

  3. 3

    CHICKEN RUSH: FREE ROUNDS!

    AUD
    BRL
    CAD
    GBP

    Terms

    CHICKEN RUSH: FREE ROUNDS!

    Terms & ConditionsF. A. Q (Frequently Asked Questions)KYC/AML PolicyRefund PolicyDispute ResolutionFairness & RNG Testing MethodsSelf Exclusion

Player complaints and reviews in Spain

17 records

17 of the 1,157 records about Velobet Casino come from players who state they are in Spain. The figures below are theirs alone; the casino page covers every market.

Total complaints

5

100% resolved, of those with a known outcome

Total reviews

12

Across all review sites

Player rating

2.5 / 5

12 ratings by these players

Share of all records

1.5%

of 1,157 about Velobet Casino

What players in Spain say about Velobet Casino

Players in Spain have filed 5 complaints and written 12 reviews about Velobet Casino. That is 1.5% of the 1,157 records about it from every market. Complaints make up 29% of their records, against 14% across all markets. Their reviews rate it 2.5 out of 5 on average (12 ratings), against 3.44 across all markets. 58% of their rated reviews give one or two stars; across all markets the share is 36%.

The most common problem in their complaints is “Self-exclusion”: 40% of 5 complaints with a labelled problem (21% across all markets). 100% of their 5 complaints with a known outcome were resolved, against 86% across all markets. In the last 12 months: no complaints and 3 reviews.

A player counts as being in Spain when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Velobet Casino in Spain, or compare the market with another one.

What the assistant can do
Spain and all markets
FigureSpainAll markets
Complaints among all records29%14%
Resolved, of complaints with a known outcome100%86%
Average review rating, out of 52.53.44
Reviews rated 1–2 stars58%36%
Self-exclusion, of labelled complaints40%21%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2024
Complaints count

Block 02

Complaint categories

  • Responsible gambling40%2
  • Account20%1
  • Bonus20%1
  • Deposit20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–2–
20250–7–
20245–3–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–11–
Casino Guru51–

Block 07

Latest complaints and reviews

The newest records about Velobet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Spain · Trustpilot

  • Review

    1.0 of 5 stars

    Spain · Trustpilot

  • Complaint

    Bonus not credited

    Resolved

    Spain · Casino Guru

  • Complaint

    Account blocked

    Resolved

    Spain · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Spain · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Velobet Casino in Spain

Does Velobet Casino have a loyalty programme in Spain?

Yes. Its loyalty programme for Spain has 3 tiers.

How many complaints and reviews about Velobet Casino come from players in Spain?

17 of the 1,157 complaints and reviews about Velobet Casino come from players in Spain. Across all its markets, 154 complaints have a known outcome, and 86% of them were resolved.

Who owns Velobet Casino?

Velobet Casino is operated by Santeda International B.V. and runs under the Velobet Affiliates affiliate programme.

Is Velobet Casino licensed?

Yes. Velobet Casino holds a licence from Curacao Gaming Control Board.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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