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Casino profile

Vegaz Casino

Player complaints and reviews about Vegaz Casino, plus its operator (Vegaz Casino Affiliates), licences and welcome offers.

vegazcasino.com
Capture of the Vegaz Casino website

About

Vegaz Casino belongs to the Vegaz Casino Affiliates affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 5 languages, including English, Norwegian, German, Finnish. 14 account currencies are listed, including Euros, US dollars, mBTC, Canadian dollars. We list 5 welcome offers.

Vegaz Casino is listed in 8 markets, among them Canada, Germany, France and Belgium. On the Vegaz Casino site for Mexico, we found 5 promotions and a loyalty programme with 3 tiers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Every spin wins

    Every spin wins All spins count towards multiple rewards at the same time!

  2. 2

    Amazing prizes

    Amazing prizes Your play is richly rewarded with free spins and cash rewards!

  3. 3

    Straightforward

    Straightforward You know what you will get in advance, no last-second surprises!

Player Intelligence

66 records

What players report about Vegaz Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

24

75% resolved, of those with a known outcome

Total reviews

42

Across all review sites

Player rating

2.88 / 5

Trustpilot 1.8 · AskGamblers 3.95

GEO markets

22

Countries stated on 76% of records

Vegaz Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Vegaz Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 24 complaints and 42 reviews about Vegaz Casino on 5 sites. In the 12 months to November 5, 2026, they filed 6 complaints and posted 5 reviews.

The problem players report most often is “Bonus winnings confiscated”: 33% of the 24 complaints with a labelled problem. Next come “Withdrawal delay” (29%) and “Self-exclusion” (8.3%). Complaints about “Withdrawal” make up 46% of those with a topic, against 29% across all brands.

Of the 24 complaints with a known outcome, 75% were resolved, against 59% across all brands. That puts Vegaz Casino 996th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.

Reviewers give Vegaz Casino 3.11 out of 5 on average over 42 rated reviews, against 3.44 across all brands. 57% of the ratings are four or five stars, and 43% are one or two. The review sites’ own scores average 2.88 out of 5 across 2 sites. By that score, Vegaz Casino ranks 2,708th of 4,286 rated casinos. Reviewers most often praise “Bonuses” (19 reviews), “Games” (18 reviews) and “Customer support” (11 reviews). The most common criticism concerns “Withdrawals” (13 reviews), “Bonuses” (10 reviews) and “Customer support” (6 reviews).

The countries players state most often are Germany (28%), Canada (14%) and Denmark (6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Vegaz Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the no wagering requirements on bonuses, which is considered rare and beneficial. Additionally, the loyalty program, offering immediate rakeback and cashback, has been well-received.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Bonus winnings confiscated33%8
  • Withdrawal delay29%7
  • Self-exclusion8.3%2
  • Withdrawal refused8.3%2
  • Wagering terms4.2%1
  • Deposit refund4.2%1
  • Verification delay4.2%1
  • Withdrawal limits4.2%1
  • Other problems4.2%1
Share of the 24 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal46%11
  • Bonus38%9
  • Responsible gambling8.3%2
  • Deposit4.2%1
  • KYC / verification4.2%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved75%18
  • Unresolved25%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Vegaz Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Vegaz Casino against the market
MeasureVegaz CasinoAll brands
Complaints resolved75%59%
Average review rating3.113.44
Complaints per 100 reviews57.126.4
Share of “Withdrawal” complaints46%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars43%18
  • 4 stars14%6
  • 2 stars4.8%2
  • 1 star38%16
Share of 42 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses45%19
  • Games43%18
  • Customer support26%11
  • Withdrawals24%10
  • KYC / verification19%8
  • VIP & loyalty19%8
Share of the 42 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals31%13
  • Bonuses24%10
  • Customer support14%6
  • Deposits & payment methods9.5%4
  • Fairness & RTP9.5%4
  • Trust & licence9.5%4
Share of the 42 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany28%14
  • Canada14%7
  • Denmark6%3
  • Greece6%3
  • Romania6%3
  • Belgium4%2
  • Finland4%2
  • Sweden4%2
  • United Arab Emirates2%1
  • Austria2%1
  • Other countries24%12
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–5–
20257–8–
20242–9–
20231–10–
20224–5–
20213–4–
20201–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru2010–
Trustpilot–191.8 / 5
AskGamblers2133.95 / 5
Casinomeister1––
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Vegaz Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Bonus winnings confiscated

    Resolved

    Canada · Casino Guru

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Unresolved
  • Complaint

    Verification delay

    Resolved

    Norway · Casino Guru

  • Review

    4.5 of 5 stars

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Vegaz Casino

Who owns Vegaz Casino?

Vegaz Casino is operated by Versus Odds B.V. and runs under the Vegaz Casino Affiliates affiliate programme.

Is Vegaz Casino licensed?

Yes. Vegaz Casino holds a licence from Curacao Gaming Control Board.

When was Vegaz Casino founded?

Vegaz Casino launched in 2020.

Which currencies does Vegaz Casino accept?

Currencies listed for Vegaz Casino: Euros, US dollars, mBTC, Canadian dollars, New Zealand dollars, Norwegian kroner, Bitcoin, Bitcoin Cash and 6 more. Its site is available in 5 languages: English, Norwegian, German, Finnish and 1 more.

What welcome bonuses does Vegaz Casino offer?

5 welcome offers are listed for Vegaz Casino. The first on the list is “300% up to €600, Crypto Welcome Bonus at Vegaz Casino”, with a 60× wagering requirement.

Which countries is Vegaz Casino available in?

Vegaz Casino is listed in 8 markets: Austria, Belgium, Canada, Finland, France, Germany, New Zealand, Norway.

What bonuses and promotions does Vegaz Casino run in Mexico?

We read 5 live offers for Mexico on the Vegaz Casino site itself.

Does Vegaz Casino have a loyalty programme in Mexico?

Yes. Its loyalty programme for Mexico has 3 tiers.

What do players say about Vegaz Casino?

Players have filed 24 complaints and written 42 reviews about Vegaz Casino. Players rate Vegaz Casino 2.88 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Vegaz Casino?

“Bonus winnings confiscated” – 33% of the 24 complaints about Vegaz Casino with a labelled problem. Followed by “Withdrawal delay” (29%) and “Self-exclusion” (8.3%).

Do players report withdrawal problems at Vegaz Casino?

Withdrawals are the topic of 11 complaints about Vegaz Casino: 46% of the 24 with a topic. The most common withdrawal problem is “Withdrawal delay” (64% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.

Does Vegaz Casino resolve player complaints?

75% of the 24 complaints about Vegaz Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Vegaz Casino is 996th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Vegaz Casino?

Praised most: “Bonuses”, “Games” and “Customer support”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 57% of the rated reviews give four or five stars, and 43% give one or two.

How many complaints has Vegaz Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 6 complaints about Vegaz Casino.

Where do Vegaz Casino’s players come from?

The countries named most often in complaints and reviews about Vegaz Casino are Germany (28%), Canada (14%) and Denmark (6%).